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Large Language Models (LLMs) often exhibit positional bias in long-context settings, under-attending to information in the middle of inputs. We investigate the presence of this bias in long-form summarization, its impact on faithfulness,…
Various tasks, such as summarization, multi-hop question answering, or coreference resolution, are naturally phrased over collections of real-world documents. Such tasks present a unique set of challenges, revolving around the lack of…
Large language models (LLMs) have been shown to be capable of impressive few-shot generalisation to new tasks. However, they still tend to perform poorly on multi-step logical reasoning problems. Here we carry out a comprehensive evaluation…
Accurately evaluating machine-translated text remains a long-standing challenge, particularly for long documents. Recent work has shown that large language models (LLMs) can serve as reliable and interpretable sentence-level translation…
Multimodal Large Language Models (MLLMs) have achieved significant advances in integrating visual and linguistic information, yet their ability to reason about complex and real-world scenarios remains limited. The existing benchmarks are…
As machine learning models evolve, maintaining transparency demands more human-centric explainable AI techniques. Counterfactual explanations, with roots in human reasoning, identify the minimal input changes needed to obtain a given output…
Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…
Reasoning-enabled large language models (LLMs) excel in logical tasks, yet their utility for evaluating natural language generation remains unexplored. This study systematically compares reasoning LLMs with non-reasoning counterparts across…
Robust and comprehensive evaluation of large language models (LLMs) is essential for identifying effective LLM system configurations and mitigating risks associated with deploying LLMs in sensitive domains. However, traditional statistical…
Speech-to-Speech (S2S) Large Language Models (LLMs) are foundational to natural human-computer interaction, enabling end-to-end spoken dialogue systems. However, evaluating these models remains a fundamental challenge. We propose…
Progress in AI is often demonstrated by new models claiming improved performance on tasks measuring model capabilities. Evaluating language models can be particularly challenging, as choices of how a model is evaluated on a task can lead to…
Open Source Software (OSS) has become a very important and crucial infrastructure worldwide because of the value it provides. OSS typically depends on contributions from developers across diverse backgrounds and levels of experience. Making…
Large language models (LLMs) are now widely used across many fields, including marketing research. Sentiment analysis, in particular, helps firms understand consumer preferences. While most NLP studies classify sentiment from review text…
As organizations increasingly seek to leverage machine learning (ML) capabilities, the technical complexity of implementing ML solutions creates significant barriers to adoption and impacts operational efficiency. This research examines how…
Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…
Evaluating Large Language Model (LLM) applications differs from traditional software testing because outputs are stochastic, high-dimensional, and sensitive to prompt and model changes. We present an evaluation-driven workflow - Define,…
Background: Conducting Multi Vocal Literature Reviews (MVLRs) is often time and effort-intensive. Researchers must review and filter a large number of unstructured sources, which frequently contain sparse information and are unlikely to be…
Large Language Models (LLMs) exhibit powerful summarization abilities. However, their capabilities on conversational summarization remains under explored. In this work we evaluate LLMs (approx. 10 billion parameters) on conversational…
Large language models (LLMs) have transformed natural language processing, yet face challenges in specialized tasks such as simulating opinions on environmental policies. This paper introduces a novel fine-tuning approach that integrates…
Large Language Models (LLMs) have been widely applied in summarization due to their speedy and high-quality text generation. Summarization for sensemaking involves information compression and insight extraction. Human guidance in…