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We present a focused analysis of user studies in explainable artificial intelligence (XAI) entailing qualitative investigation. We draw on social science corpora to suggest ways for improving the rigor of studies where XAI researchers use…

Human-Computer Interaction · Computer Science 2020-12-22 Adam J. Johs , Denise E. Agosto , Rosina O. Weber

The increasing integration of Artificial Intelligence (AI) into everyday life makes it essential to explain AI-based decision-making in a way that is understandable to all users, including those with disabilities. Accessible explanations…

Human-Computer Interaction · Computer Science 2025-12-18 Chukwunonso Henry Nwokoye , Maria J. P. Peixoto , Akriti Pandey , Lauren Pardy , Mahadeo Sukhai , Peter R. Lewis

Recent advancements in artificial intelligence (AI) have facilitated its widespread adoption in primary medical services, addressing the demand-supply imbalance in healthcare. Vision Transformers (ViT) have emerged as state-of-the-art…

Computer Vision and Pattern Recognition · Computer Science 2023-09-04 Tin Lai

Artificial Intelligence is rapidly advancing and radically impacting everyday life, driven by the increasing availability of computing power. Despite this trend, the adoption of AI in real-world healthcare is still limited. One of the main…

Artificial Intelligence · Computer Science 2024-12-02 Akshat Dubey , Zewen Yang , Georges Hattab

In addition to the impressive predictive power of machine learning (ML) models, more recently, explanation methods have emerged that enable an interpretation of complex non-linear learning models such as deep neural networks. Gaining a…

Machine Learning · Computer Science 2023-01-18 Simon Letzgus , Patrick Wagner , Jonas Lederer , Wojciech Samek , Klaus-Robert Müller , Gregoire Montavon

Explainable Artificial Intelligence (XAI) has become popular in the last few years. The Artificial Intelligence (AI) community in general, and the Machine Learning (ML) community in particular, is coming to the realisation that in many…

Artificial Intelligence · Computer Science 2026-02-24 Raymond Sheh , Isaac Monteath

Health care professionals rely on treatment search engines to efficiently find adequate clinical trials and early access programs for their patients. However, doctors lose trust in the system if its underlying processes are unclear and…

Information Retrieval · Computer Science 2021-10-26 Edeline Contempré , Zoltán Szlávik , Majid Mohammadi , Erick Velazquez , Annette ten Teije , Ilaria Tiddi

Interest in the field of Explainable Artificial Intelligence has been growing for decades and has accelerated recently. As Artificial Intelligence models have become more complex, and often more opaque, with the incorporation of complex…

Artificial Intelligence · Computer Science 2020-03-18 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

While Explainable AI (XAI) helps users understand AI decisions, misalignment in domain knowledge can lead to disagreement. This inconsistency hinders understanding, and because explanations are often read-only, users lack the control to…

Human-Computer Interaction · Computer Science 2026-02-16 Haoyang Chen , Jingwen Bai , Fang Tian , Brian Y Lim

Explainability has been a challenge in AI for as long as AI has existed. With the recently increased use of AI in society, it has become more important than ever that AI systems would be able to explain the reasoning behind their results…

Artificial Intelligence · Computer Science 2020-09-30 Kary Främling

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these…

Artificial Intelligence · Computer Science 2021-02-17 Markus Langer , Daniel Oster , Timo Speith , Holger Hermanns , Lena Kästner , Eva Schmidt , Andreas Sesing , Kevin Baum

Artificial intelligence (AI), particularly machine learning and deep learning models, has significantly impacted bioinformatics research by offering powerful tools for analyzing complex biological data. However, the lack of interpretability…

Artificial Intelligence · Computer Science 2023-12-12 Zhongliang Zhou , Mengxuan Hu , Mariah Salcedo , Nathan Gravel , Wayland Yeung , Aarya Venkat , Dongliang Guo , Jielu Zhang , Natarajan Kannan , Sheng Li

This study aims to develop models that generate corpus informed clarifying questions for web search, in a way that ensures the questions align with the available information in the retrieval corpus. We demonstrate the effectiveness of…

Information Retrieval · Computer Science 2024-09-30 Antonios Minas Krasakis , Andrew Yates , Evangelos Kanoulas

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

In recent years, artificial intelligence (AI) rapidly accelerated its influence and is expected to promote the development of Earth system science (ESS) if properly harnessed. In application of AI to ESS, a significant hurdle lies in the…

Artificial Intelligence · Computer Science 2024-06-19 Feini Huang , Shijie Jiang , Lu Li , Yongkun Zhang , Ye Zhang , Ruqing Zhang , Qingliang Li , Danxi Li , Wei Shangguan , Yongjiu Dai

Cross-language information retrieval (CLIR), where queries and documents are in different languages, has of late become one of the major topics within the information retrieval community. This paper proposes a Japanese/English CLIR system,…

Computation and Language · Computer Science 2007-05-23 Atsushi Fujii , Tetsuya Ishikawa

Clarifying the underlying user information need by asking clarifying questions is an important feature of modern conversational search system. However, evaluation of such systems through answering prompted clarifying questions requires…

Computation and Language · Computer Science 2022-04-21 Ivan Sekulić , Mohammad Aliannejadi , Fabio Crestani

Search engines that present users with a ranked list of search results are a fundamental technology for providing public access to information. Evaluations of such systems are typically conducted by domain experts and focus on model-centric…

Computers and Society · Computer Science 2026-04-14 Anna Marie Rezk , Patrizia Di Campli San Vito , Ayah Soufan , Graham McDonald , Craig Macdonald , Iadh Ounis

Artificial Intelligence (AI) has a communication problem. XAI methods have been used to make AI more understandable and helped resolve some of the transparency issues that inhibit AI's broader usability. However, user evaluation studies…

Human-Computer Interaction · Computer Science 2023-09-01 Simon Hudson , Matija Franklin

Large Language Models (LLMs) have played a pivotal role in advancing Artificial Intelligence (AI). However, despite their achievements, LLMs often struggle to explain their decision-making processes, making them a 'black box' and presenting…

Computation and Language · Computer Science 2025-06-30 Avash Palikhe , Zhenyu Yu , Zichong Wang , Wenbin Zhang