Related papers: Bridging UI Design and chatbot Interactions: Apply…
Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…
Large language models (LLMs), such as ChatGPT, have demonstrated outstanding performance in various fields, particularly in natural language understanding and generation tasks. In complex application scenarios, users tend to engage in…
Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…
Chatbots via large language models (LLMs) generate fluent responses but often struggle with when to speak, especially for brief, timely listener reactions during ongoing dialogue. We present a multimodal strategy for LLMs, which leverages…
As mobile devices are becoming ubiquitous, regularly interacting with a variety of user interfaces (UIs) is a common aspect of daily life for many people. To improve the accessibility of these devices and to enable their usage in a variety…
Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…
People navigate complex environments using cues, heuristics, and other strategies, which are often adaptive in stable settings. However, as AI increasingly permeates society's information environments, those become more adaptive and…
Large language models (LLMs) have facilitated significant strides in generating conversational agents, enabling seamless, contextually relevant dialogues across diverse topics. However, the existing LLM-driven conversational agents have…
Graphical User Interface (GUI) agents extend large language models from text generation to action execution in real-world digital environments. Unlike conversational systems, GUI agents perform irreversible operations such as submitting…
Chatbot-based customer support services have significantly advanced with the introduction of large language models (LLMs), enabling enhanced response quality and broader application across industries. However, while these advancements focus…
Building conversational agents have many technical, design and linguistic challenges. Other more complex elements include using emotionally intelligent conversational agent to build trust with the individuals. In this chapter, we introduce…
AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…
Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…
In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…
We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…
Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…
Graphical User Interface (GUI) Agents, powered by multimodal large language models (MLLMs), have shown great potential for task automation on computing devices such as computers and mobile phones. However, existing agents face challenges in…
In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue,…
Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…
Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…