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Navigating complex social situations is an integral part of corporate life, ranging from giving critical feedback without hurting morale to rejecting requests without alienating teammates. Although large language models (LLMs) are…

Computers and Society · Computer Science 2026-04-08 Dang Nguyen , Harvey Yiyun Fu , Peter West , Ari Holtzman , Chenhao Tan

The automation of resume screening is a crucial aspect of the recruitment process in organizations. Automated resume screening systems often encompass a range of natural language processing (NLP) tasks. This paper introduces a novel Large…

Computation and Language · Computer Science 2024-08-14 Chengguang Gan , Qinghao Zhang , Tatsunori Mori

AI agents using Large Language Models (LLMs) as foundations have shown promise in solving complex real-world tasks. In this paper, we propose an LLM-based agentic workflow for automating Standard Operating Procedures (SOP). For customer…

Human-Computer Interaction · Computer Science 2025-03-21 Mandar Kulkarni

Comprehensive IT support teams in large scale organizations require more man power for handling engagement and requests of employees from different channels on a 24*7 basis. Automated email technical queries help desk is proposed to have…

Machine Learning · Computer Science 2019-09-20 Kuruparan Shanmugalingam , Nisal Chandrasekara , Calvin Hindle , Gihan Fernando , Chanaka Gunawardhana

Digital health tools have the potential to significantly improve the delivery of healthcare services. However, their adoption remains comparatively limited due, in part, to challenges surrounding usability and trust. Large Language Models…

Computation and Language · Computer Science 2024-03-01 Fergus Imrie , Paulius Rauba , Mihaela van der Schaar

Large Language Models (LLMs) have showcased remarkable capabilities surpassing conventional NLP challenges, creating opportunities for use in production use cases. Towards this goal, there is a notable shift to building compound AI systems,…

This paper presents a Large Language Model (LLM) based conversational agent system designed to enhance human-machine collaboration in Machine Learning Operations (MLOps). We introduce the Swarm Agent, an extensible architecture that…

Artificial Intelligence · Computer Science 2025-11-11 George Fatouros , Georgios Makridis , George Kousiouris , John Soldatos , Anargyros Tsadimas , Dimosthenis Kyriazis

Classical AI Planning techniques generate sequences of actions for complex tasks. However, they lack the ability to understand planning tasks when provided using natural language. The advent of Large Language Models (LLMs) has introduced…

The advancement of Large Language Models (LLM) has also resulted in an equivalent proliferation in its applications. Software design, being one, has gained tremendous benefits in using LLMs as an interface component that extends fixed user…

Software Engineering · Computer Science 2024-07-01 Claudionor N. Coelho , Hanchen Xiong , Tushar Karayil , Sree Koratala , Rex Shang , Jacob Bollinger , Mohamed Shabar , Syam Nair

Large Language Models (LLMs) are transforming artificial intelligence, enabling autonomous agents to perform diverse tasks across various domains. These agents, proficient in human-like text comprehension and generation, have the potential…

Artificial Intelligence · Computer Science 2024-04-10 Saikat Barua

In the age of large language models (LLMs), autonomous agents have emerged as a powerful paradigm for achieving general intelligence. These agents dynamically leverage tools, memory, and reasoning capabilities to accomplish user-defined…

Artificial Intelligence · Computer Science 2025-08-05 Chaojia Yu , Zihan Cheng , Hanwen Cui , Yishuo Gao , Zexu Luo , Yijin Wang , Hangbin Zheng , Yong Zhao

Traditional industrial automation systems require specialized expertise to operate and complex reprogramming to adapt to new processes. Large language models offer the intelligence to make them more flexible and easier to use. However,…

Systems and Control · Electrical Eng. & Systems 2025-06-16 Yuchen Xia , Nasser Jazdi , Jize Zhang , Chaitanya Shah , Michael Weyrich

In Business Process Management (BPM), effectively comprehending process models is crucial yet poses significant challenges, particularly as organizations scale and processes become more complex. This paper introduces a novel framework…

Large Language Model (LLM) agents represent a promising shift in human-AI interaction, moving beyond passive prompt-response systems to autonomous agents capable of reasoning, planning, and goal-directed action. While LLM agents are…

Computation and Language · Computer Science 2026-02-06 Weiwen Liu , Jiarui Qin , Xu Huang , Xingshan Zeng , Yunjia Xi , Jianghao Lin , Chuhan Wu , Yasheng Wang , Lifeng Shang , Ruiming Tang , Defu Lian , Yong Yu , Weinan Zhang

Organizations use asynchronous AI interview systems to efficiently manage large applicant pools, enabling quick and uniform evaluations. However, concerns remain about their impact on user agency and the lack of personalization applicants…

Human-Computer Interaction · Computer Science 2026-03-24 Md Nazmus Sakib , Naga Manogna Rayasam , Sanorita Dey

This study introduces intelligent frameworks that use Large Language Models (LLMs) to improve task scheduling for construction robots. The LLM is fed with key data about the desired task, such as agent action abilities, and the desired end…

Robotics · Computer Science 2026-05-18 Swayamjit Saha , Subhabrata Das , Haonan Duan , Xiao-Yang Liu

Recent advancements in Large Language Models (LLMs) have shown significant progress in understanding complex natural language. One important application of LLM is LLM-based AI Agent, which leverages the ability of LLM as well as external…

Computation and Language · Computer Science 2024-07-19 Zelong Li , Shuyuan Xu , Kai Mei , Wenyue Hua , Balaji Rama , Om Raheja , Hao Wang , He Zhu , Yongfeng Zhang

This paper introduces a novel approach to integrating large language model (LLM) agents into automated production systems, aimed at enhancing task automation and flexibility. We organize production operations within a hierarchical framework…

Artificial Intelligence · Computer Science 2024-07-12 Yuchen Xia , Jize Zhang , Nasser Jazdi , Michael Weyrich

With the rapid rise of large language models (LLMs), phone automation has undergone transformative changes. This paper systematically reviews LLM-driven phone GUI agents, highlighting their evolution from script-based automation to…

The integration of Artificial Intelligence (AI) into IT Operations Management (ITOM), commonly referred to as AIOps, offers substantial potential for automating workflows, enhancing efficiency, and supporting informed decision-making.…

Software Engineering · Computer Science 2025-01-24 Arthur Vitui , Tse-Hsun Chen