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Automatic Speech Recognition (ASR) systems are used in the financial domain to enhance the caller experience by enabling natural language understanding and facilitating efficient and intuitive interactions. Increasing use of ASR systems…

Machine Learning · Computer Science 2024-02-08 Chirag Chhablani , Nikhita Sharma , Jordan Hosier , Vijay K. Gurbani

Code-switching automatic speech recognition (CS-ASR) presents unique challenges due to language confusion introduced by spontaneous intra-sentence switching and accent bias that blurs the phonetic boundaries. Although the constituent…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-18 Hexin Liu , Haoyang Zhang , Qiquan Zhang , Xiangyu Zhang , Dongyuan Shi , Eng Siong Chng , Haizhou Li

Large Language Models (LLMs) have showcased exceptional performance across diverse NLP tasks, and their integration with speech encoder is rapidly emerging as a dominant trend in the Automatic Speech Recognition (ASR) field. Previous works…

Artificial Intelligence · Computer Science 2024-12-05 Zheshu Song , Ziyang Ma , Yifan Yang , Jianheng Zhuo , Xie Chen

In recent years, end-to-end automatic speech recognition (ASR) systems have proven themselves remarkably accurate and performant, but these systems still have a significant error rate for entity names which appear infrequently in their…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-11 Ernest Pusateri , Anmol Walia , Anirudh Kashi , Bortik Bandyopadhyay , Nadia Hyder , Sayantan Mahinder , Raviteja Anantha , Daben Liu , Sashank Gondala

Humans have the ability to utilize visual cues, such as lip movements and visual scenes, to enhance auditory perception, particularly in noisy environments. However, current Automatic Speech Recognition (ASR) or Audio-Visual Speech…

Computation and Language · Computer Science 2025-04-11 Lakshmipathi Balaji , Karan Singla

Modern end-to-end automatic speech recognition (ASR) models like Whisper not only suffer from reduced recognition accuracy in noise, but also exhibit overconfidence - assigning high confidence to wrong predictions. We conduct a systematic…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-10 Mingyue Huo , Yuheng Zhang , Yan Tang

This paper addresses the challenge of integrating low-resource languages into multilingual automatic speech recognition (ASR) systems. We introduce a novel application of weighted cross-entropy, typically used for unbalanced datasets, to…

Contextual automatic speech recognition (ASR) systems allow for recognizing out-of-vocabulary (OOV) words, such as named entities or rare words. However, it remains challenging due to limited training data and ambiguous or inconsistent…

Computation and Language · Computer Science 2025-09-03 Changsong Liu , Yizhou Peng , Eng Siong Chng

Many studies have examined the shortcomings of word error rate (WER) as an evaluation metric for automatic speech recognition (ASR) systems. Since WER considers only literal word-level correctness, new evaluation metrics based on semantic…

Computation and Language · Computer Science 2023-12-04 Zitha Sasindran , Harsha Yelchuri , T. V. Prabhakar , Supreeth Rao

It is well known that many machine learning systems demonstrate bias towards specific groups of individuals. This problem has been studied extensively in the Facial Recognition area, but much less so in Automatic Speech Recognition (ASR).…

Audio and Speech Processing · Electrical Eng. & Systems 2021-11-22 Chunxi Liu , Michael Picheny , Leda Sarı , Pooja Chitkara , Alex Xiao , Xiaohui Zhang , Mark Chou , Andres Alvarado , Caner Hazirbas , Yatharth Saraf

End-to-end modeling (E2E) of automatic speech recognition (ASR) blends all the components of a traditional speech recognition system into a unified model. Although it simplifies training and decoding pipelines, the unified model is hard to…

Computation and Language · Computer Science 2018-12-06 Zhehuai Chen , Mahaveer Jain , Yongqiang Wang , Michael L. Seltzer , Christian Fuegen

This paper describes AssemblyAI's industrial-scale automatic speech recognition (ASR) system, designed to meet the requirements of large-scale, multilingual ASR serving various application needs. Our system leverages a diverse training…

Entity tags in human-machine dialog are integral to natural language understanding (NLU) tasks in conversational assistants. However, current systems struggle to accurately parse spoken queries with the typical use of text input alone, and…

Computation and Language · Computer Science 2021-09-28 Sahas Dendukuri , Pooja Chitkara , Joel Ruben Antony Moniz , Xiao Yang , Manos Tsagkias , Stephen Pulman

In this paper, we conduct a comparative study on speaker-attributed automatic speech recognition (SA-ASR) in the multi-party meeting scenario, a topic with increasing attention in meeting rich transcription. Specifically, three approaches…

Sound · Computer Science 2022-07-04 Fan Yu , Zhihao Du , Shiliang Zhang , Yuxiao Lin , Lei Xie

Whispering is a distinct form of speech known for its soft, breathy, and hushed characteristics, often used for private communication. The acoustic characteristics of whispered speech differ substantially from normally phonated speech and…

Audio and Speech Processing · Electrical Eng. & Systems 2024-02-08 Zhaofeng Lin , Tanvina Patel , Odette Scharenborg

The rapid advancements in speech technologies over the past two decades have led to human-level performance in tasks like automatic speech recognition (ASR) for fluent speech. However, the efficacy of these models diminishes when applied to…

Automatic speech recognition (ASR) technologies today are primarily optimized for given datasets; thus, any changes in the application environment (e.g., acoustic conditions or topic domains) may inevitably degrade the performance. We can…

Computation and Language · Computer Science 2021-07-05 Heng-Jui Chang , Hung-yi Lee , Lin-shan Lee

This work introduces \emph{cross-attention conformer}, an attention-based architecture for context modeling in speech enhancement. Given that the context information can often be sequential, and of different length as the audio that is to…

Audio and Speech Processing · Electrical Eng. & Systems 2021-11-02 Arun Narayanan , Chung-Cheng Chiu , Tom O'Malley , Quan Wang , Yanzhang He

Personalization of automatic speech recognition (ASR) models is a widely studied topic because of its many practical applications. Most recently, attention-based contextual biasing techniques are used to improve the recognition of rare…

Computation and Language · Computer Science 2023-11-15 Sai Muralidhar Jayanthi , Devang Kulshreshtha , Saket Dingliwal , Srikanth Ronanki , Sravan Bodapati

When dealing with overlapped speech, the performance of automatic speech recognition (ASR) systems substantially degrades as they are designed for single-talker speech. To enhance ASR performance in conversational or meeting environments,…

Audio and Speech Processing · Electrical Eng. & Systems 2023-11-16 Hassan Taherian , DeLiang Wang
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