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General-purpose large language models (LLMs) often struggle to generate reliable responses in specialized engineering domains due to limited domain grounding and insufficient exposure to structured technical knowledge. This study…
Large Language Models (LLMs) have demonstrated impressive performance in natural language processing tasks by leveraging chain of thought (CoT) that enables step-by-step thinking. Extending LLMs with multimodal capabilities is the recent…
In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG)…
Large Language Models (LLMs) enhanced with external contexts, such as through retrieval-augmented generation (RAG), often face challenges in handling imperfect evidence. They tend to over-rely on external knowledge, making them vulnerable…
Recent advancements in Large Language Models (LLMs) have showcased their proficiency in answering natural language queries. However, their effectiveness is hindered by limited domain-specific knowledge, raising concerns about the…
Memory, additional information beyond the training of large language models (LLMs), is crucial to various real-world applications, such as personal assistant. The two mainstream solutions to incorporate memory into the generation process…
Retrieval-Augmented Generation (RAG) has become a foundational paradigm for equipping large language models (LLMs) with external knowledge, playing a critical role in information retrieval and knowledge-intensive applications. However,…
The data and compute requirements of current language modeling technology pose challenges for the processing and analysis of low-resource languages. Declarative linguistic knowledge has the potential to partially bridge this data scarcity…
Retrieval-augmented large language models (LLMs) have been remarkably competent in various NLP tasks. However, it was observed by previous works that retrieval is not always helpful, especially when the LLM is already knowledgeable on the…
Retrieval Augmented Generation (RAG) is a framework for incorporating external knowledge, usually in the form of a set of documents retrieved from a collection, as a part of a prompt to a large language model (LLM) to potentially improve…
Retrieval-Augmented Generation (RAG) has recently demonstrated the performance of Large Language Models (LLMs) in the knowledge-intensive tasks such as Question-Answering (QA). RAG expands the query context by incorporating external…
Large language models like ChatGPT are increasingly used in classrooms, but they often provide outdated or fabricated information that can mislead students. Retrieval Augmented Generation (RAG) improves reliability of LLMs by grounding…
Ensuring factual accuracy while maintaining the creative capabilities of Large Language Model Agents (LMAs) poses significant challenges in the development of intelligent agent systems. LMAs face prevalent issues such as information…
Retrieval-Augmented Generation (RAG) has emerged as a powerful framework for enhancing the capabilities of Large Language Models (LLMs) by integrating retrieval-based methods with generative models. As external knowledge repositories…
Knowledge Graph Retrieval-Augmented Generation (KG-RAG) extends the RAG paradigm by incorporating structured knowledge from knowledge graphs, enabling Large Language Models (LLMs) to perform more precise and explainable reasoning. While…
Large language models (LLMs) have shown great potential in domain-specific machine translation (MT). However, one major issue is that LLMs pre-trained on general domain corpus might not generalize well to specific domains due to the lack of…
Qualitative data collection and analysis approaches, such as those employing interviews and focus groups, provide rich insights into customer attitudes, sentiment, and behavior. However, manually analyzing qualitative data requires…
In the evolving landscape of conversational AI, generating concise, context-aware, and human-like dialogue using small and medium-sized language models (LLMs) remains a complex challenge. This study investigates the influence of LoRA rank,…
Recently, ChatGPT, a representative large language model (LLM), has gained considerable attention due to its powerful emergent abilities. Some researchers suggest that LLMs could potentially replace structured knowledge bases like knowledge…
Retrieval-Augmented Generation (RAG) enhances the performance of Large Language Models (LLMs) by incorporating external knowledge. However, LLMs still encounter challenges in effectively utilizing the knowledge from retrieved documents,…