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Recent advancements in dialogue systems have highlighted the significance of integrating multimodal responses, which enable conveying ideas through diverse modalities rather than solely relying on text-based interactions. This enrichment…

Computation and Language · Computer Science 2024-07-08 Chang-Sheng Kao , Yun-Nung Chen

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Job interviews play a critical role in shaping one's career, yet practicing interview skills can be challenging, especially without access to human coaches or peers for feedback. Recent advancements in large language models (LLMs) present…

Human-Computer Interaction · Computer Science 2024-11-05 Taufiq Daryanto , Xiaohan Ding , Lance T. Wilhelm , Sophia Stil , Kirk McInnis Knutsen , Eugenia H. Rho

The rapid advancements in large language models (LLMs) have opened up new opportunities for transforming patient engagement in healthcare through conversational AI. This paper presents an overview of the current landscape of LLMs in…

Artificial Intelligence · Computer Science 2024-11-27 Bo Wen , Raquel Norel , Julia Liu , Thaddeus Stappenbeck , Farhana Zulkernine , Huamin Chen

As LLMs gain persuasive capabilities through extended dialogues, they create new opportunities for studying adversarial conversational behavior in extended interaction settings that traditional single-turn safety evaluations fail to…

Computation and Language · Computer Science 2026-05-29 Xiangzhe Yuan , Zhenhao Zhang , Haoming Tang , Siying Hu

Domain experts increasingly use automated data science tools to incorporate machine learning (ML) models in their work but struggle to "debug" these models when they are incorrect. For these experts, semantic interactions can provide an…

Human-Computer Interaction · Computer Science 2023-10-17 Anamaria Crisan , Maddie Shang , Eric Brochu

Educational NLP systems are typically evaluated using engagement metrics and satisfaction surveys, which are at best a proxy for meeting pedagogical goals. We introduce six computational metrics for automated evaluation of pedagogical…

Computation and Language · Computer Science 2026-04-28 Sebastian Kobler , Matthew Clemson , Angela Sun , Jonathan K. Kummerfeld

Personalization in social robotics is critical for fostering effective human-robot interactions, yet systems often face the cold start problem, where initial user preferences or characteristics are unavailable. This paper proposes a novel…

Human-Computer Interaction · Computer Science 2025-04-03 Hamed Rahimi , Jeanne Cattoni , Meriem Beghili , Mouad Abrini , Mahdi Khoramshahi , Maribel Pino , Mohamed Chetouani

LLM-based Interactive Drama is a novel AI-based dialogue scenario, where the user (i.e. the player) plays the role of a character in the story, has conversations with characters played by LLM agents, and experiences an unfolding story. This…

Computation and Language · Computer Science 2025-06-04 Hongqiu Wu , Weiqi Wu , Tianyang Xu , Jiameng Zhang , Hai Zhao

As Large Language Models (LLMs) continue to evolve, they are increasingly being employed in numerous studies to simulate societies and execute diverse social tasks. However, LLMs are susceptible to societal biases due to their exposure to…

Computation and Language · Computer Science 2024-10-04 Angana Borah , Rada Mihalcea

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

As large language models (LLMs) become increasingly prevalent, understanding human-LLM interactions is emerging as a central priority in psychological research. Online experiments offer an efficient means to study human-LLM interactions,…

Human-Computer Interaction · Computer Science 2025-11-27 R. Bermudez Schettino , A. Dasmeh , L. Brinkmann

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Evaluating recommender systems remains challenging due to the gap between offline metrics and real user behavior, as well as the scarcity of interaction data. Recent work explores large language model (LLM) agents as synthetic users, yet…

Information Retrieval · Computer Science 2026-01-06 Nicolas Bougie , Gian Maria Marconi , Tony Yip , Narimasa Watanabe

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Social annotation platforms enable student engagement by integrating discussions directly into course materials. However, in large online courses, the sheer volume of comments can overwhelm students and impede learning. This paper…

Human-Computer Interaction · Computer Science 2025-01-06 Jumana Almahmoud , Marc Facciotti , Michele Igo , Kamali Sripathi , David Karger

Graph recommendation methods, representing a connected interaction perspective, reformulate user-item interactions as graphs to leverage graph structure and topology to recommend and have proved practical effectiveness at scale. Large…

Artificial Intelligence · Computer Science 2025-07-18 Xinyuan Wang , Liang Wu , Liangjie Hong , Hao Liu , Yanjie Fu

The alignment of Large Language Models (LLMs) for multi-turn conversations typically relies on reward signals derived from the content of the text. This approach, however, overlooks a rich, complementary source of signal: the dynamics of…

Computation and Language · Computer Science 2025-11-12 Sian Gooding , Edward Grefenstette

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong