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Evaluating production-level retrieval systems at scale is a crucial yet challenging task due to the limited availability of a large pool of well-trained human annotators. Large Language Models (LLMs) have the potential to address this…

Information Retrieval · Computer Science 2024-09-19 Kasra Hosseini , Thomas Kober , Josip Krapac , Roland Vollgraf , Weiwei Cheng , Ana Peleteiro Ramallo

The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing…

Information Retrieval · Computer Science 2024-07-04 Hongke Zhao , Songming Zheng , Likang Wu , Bowen Yu , Jing Wang

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

Product information extraction is crucial for e-commerce services, but obtaining high-quality labeled datasets remains challenging. We present a systematic approach for generating synthetic e-commerce product data using Large Language…

Computation and Language · Computer Science 2026-01-09 Virginia Negri , Víctor Martínez Gómez , Sergio A. Balanya , Subburam Rajaram

Product attribute value extraction is a pivotal component in Natural Language Processing (NLP) and the contemporary e-commerce industry. The provision of precise product attribute values is fundamental in ensuring high-quality…

Information Retrieval · Computer Science 2024-06-21 Chenhao Fang , Xiaohan Li , Zezhong Fan , Jianpeng Xu , Kaushiki Nag , Evren Korpeoglu , Sushant Kumar , Kannan Achan

Summarizing clinical text is crucial in health decision-support and clinical research. Large language models (LLMs) have shown the potential to generate accurate clinical text summaries, but still struggle with issues regarding grounding…

Computation and Language · Computer Science 2024-12-17 Zelalem Gero , Chandan Singh , Yiqing Xie , Sheng Zhang , Praveen Subramanian , Paul Vozila , Tristan Naumann , Jianfeng Gao , Hoifung Poon

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…

Information Retrieval · Computer Science 2021-06-07 Keping Bi , Qingyao Ai , W. Bruce Croft

In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align…

Computation and Language · Computer Science 2023-10-31 Jianghong Zhou , Bo Liu , Jhalak Nilesh Acharya Yao Hong , Kuang-chih Lee , Musen Wen

Previous studies have demonstrated that proactive interaction with user reviews has a positive impact on the perception of app users and encourages them to submit revised ratings. Nevertheless, developers encounter challenges in managing a…

Computation and Language · Computer Science 2024-05-08 Guy Azov , Tatiana Pelc , Adi Fledel Alon , Gila Kamhi

Despite their remarkable performance, Large Language Models (LLMs) face a critical challenge: providing feedback for tasks where human evaluation is difficult or where LLMs potentially outperform humans. In such scenarios, leveraging the…

Computation and Language · Computer Science 2025-08-05 Zhengyang Tang , Ziniu Li , Zhenyang Xiao , Tian Ding , Ruoyu Sun , Benyou Wang , Dayiheng Liu , Fei Huang , Tianyu Liu , Bowen Yu , Junyang Lin

E-commerce search systems rely on modeling user behavior to estimate item relevance and user preference, which are typically assumed to be stable and independently learnable signals. However, in practice, user interactions are jointly…

Information Retrieval · Computer Science 2026-05-11 Haoqian Zhang , Ziyuan Yang , Yi Zhang

Recommender systems perform well for popular items and users with ample interactions (likes, ratings etc.). This work addresses the difficult and underexplored case of users who have very sparse interactions but post informative review…

Information Retrieval · Computer Science 2025-02-28 Ghazaleh Haratinezhad Torbati , Anna Tigunova , Andrew Yates , Gerhard Weikum

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Information Retrieval · Computer Science 2025-05-05 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

The proliferation of scientific literature presents an increasingly significant challenge for researchers. While Large Language Models (LLMs) offer promise, existing tools often provide verbose summaries that risk replacing, rather than…

Artificial Intelligence · Computer Science 2025-09-26 Paris Koloveas , Serafeim Chatzopoulos , Thanasis Vergoulis , Christos Tryfonopoulos

Online product reviews contain rich but noisy signals that overwhelm users and hinder effective decision-making. Existing LLM-based summarizers remain generic and fail to account for individual preferences, limiting their practical utility.…

Computation and Language · Computer Science 2025-12-15 Yuming Feng , Xinrui Jiang

By simply composing prompts, developers can prototype novel generative applications with Large Language Models (LLMs). To refine prototypes into products, however, developers must iteratively revise prompts by evaluating outputs to diagnose…

Human-Computer Interaction · Computer Science 2024-02-28 Tae Soo Kim , Yoonjoo Lee , Jamin Shin , Young-Ho Kim , Juho Kim