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Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

Explainability has been an important goal since the early days of Artificial Intelligence. Several approaches for producing explanations have been developed. However, many of these approaches were tightly coupled with the capabilities of…

Artificial Intelligence · Computer Science 2020-03-20 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

In the era of Big Knowledge Graphs, Question Answering (QA) systems have reached a milestone in their performance and feasibility. However, their applicability, particularly in specific domains such as the biomedical domain, has not gained…

Computation and Language · Computer Science 2020-10-19 Saeedeh Shekarpour , Abhishek Nadgeri , Kuldeep Singh

Intelligent coding systems are transforming software development by enabling users to specify code behavior in natural language. However, the opaque decision-making of AI-driven coders raises trust and usability concerns, particularly for…

Software Engineering · Computer Science 2025-08-11 Xiangzhe Xu , Shiwei Feng , Zian Su , Chengpeng Wang , Xiangyu Zhang

Adaptive systems react to changes in their environment by changing their behavior. Identifying these needed adaptations is very difficult, but central to requirements elicitation for adaptive systems. As the necessary or potential…

Software Engineering · Computer Science 2021-06-18 Fabian Kneer , Erik Kamsties , Klaus Schmid

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Modern data analytics underpinned by machine learning techniques has become a key enabler to the automation of data-led decision making. As an important branch of state-of-the-art data analytics, business process predictions are also faced…

Artificial Intelligence · Computer Science 2021-07-22 Chun Ouyang , Renuka Sindhgatta , Catarina Moreira

Human-annotated labels and explanations are critical for training explainable NLP models. However, unlike human-annotated labels whose quality is easier to calibrate (e.g., with a majority vote), human-crafted free-form explanations can be…

Computation and Language · Computer Science 2023-05-23 Bingsheng Yao , Prithviraj Sen , Lucian Popa , James Hendler , Dakuo Wang

Analyzing interaction data provides an opportunity to learn about users, uncover their underlying goals, and create intelligent visualization systems. The first step for intelligent response in visualizations is to enable computers to infer…

Human-Computer Interaction · Computer Science 2020-10-19 Shayan Monadjemi , Roman Garnett , Alvitta Ottley

Learning models of user behaviour is an important problem that is broadly applicable across many application domains requiring human-robot interaction. In this work we show that it is possible to learn a generative model for distinct user…

Artificial Intelligence · Computer Science 2019-06-25 Daniel Angelov , Yordan Hristov , Subramanian Ramamoorthy

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

A growing research explores the usage of AI explanations on user's decision phases for human-AI collaborative decision-making. However, previous studies found the issues of overreliance on `wrong' AI outputs. In this paper, we propose…

Human-Computer Interaction · Computer Science 2024-09-25 Min Hun Lee , Renee Bao Xuan Ng , Silvana Xinyi Choo , Shamala Thilarajah

One of the motivations for explainable AI is to allow humans to make better and more informed decisions regarding the use and deployment of AI models. But careful evaluations are needed to assess whether this expectation has been fulfilled.…

Artificial Intelligence · Computer Science 2023-12-12 Shawn Im , Jacob Andreas , Yilun Zhou

Human-in-the-loop data analysis applications necessitate greater transparency in machine learning models for experts to understand and trust their decisions. To this end, we propose a visual analytics workflow to help data scientists and…

Machine Learning · Statistics 2017-10-03 Josua Krause , Aritra Dasgupta , Jordan Swartz , Yindalon Aphinyanaphongs , Enrico Bertini

Interpretability provides a means for humans to verify aspects of machine learning (ML) models and empower human+ML teaming in situations where the task cannot be fully automated. Different contexts require explanations with different…

Machine Learning · Computer Science 2024-07-15 Zixi Chen , Varshini Subhash , Marton Havasi , Weiwei Pan , Finale Doshi-Velez

Developers play a central role in determining how machine learning systems are explained in practice, yet they are rarely trained to design explanations for non-technical audiences. Despite this, transparency and explainability requirements…

Human-Computer Interaction · Computer Science 2026-01-19 Nadia Nahar , Zahra Abba Omar , Jacob Tjaden , Inès M. Gilles , Fikir Mekonnen , Erica Okeh , Jane Hsieh , Christian Kästner , Alka Menon

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Robotic systems are more present in our society everyday. In human-robot environments, it is crucial that end-users may correctly understand their robotic team-partners, in order to collaboratively complete a task. To increase action…

Artificial Intelligence · Computer Science 2021-09-03 Francisco Cruz , Richard Dazeley , Peter Vamplew , Ithan Moreira

Although explainable computational creativity seeks to create and sustain computational models of creativity that foster a collaboratively creative process through explainability, there remains little to no work in supporting designers when…

Human-Computer Interaction · Computer Science 2023-08-21 Michael Clemens

Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…

Human-Computer Interaction · Computer Science 2021-12-24 Mingming Fan , Xianyou Yang , Tsz Tung Yu , Vera Q. Liao , Jian Zhao