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As artificial intelligence becomes increasingly pervasive and powerful, the ability to audit AI-based systems is growing in importance. However, explainability for artificial intelligence systems is not a one-size-fits-all solution;…

Human-Computer Interaction · Computer Science 2025-10-13 Nicola Rossberg , Bennett Kleinberg , Barry O'Sullivan , Luca Longo , Andrea Visentin

Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this difficulty is explainability, which aims to make systems more…

Software Engineering · Computer Science 2025-06-18 Martin Obaidi , Jannik Fischbach , Marc Herrmann , Hannah Deters , Jakob Droste , Jil Klünder , Kurt Schneider

Algorithms play a crucial role in many technological systems that control or affect various aspects of our lives. As a result, providing explanations for their decisions to address the needs of users and organisations is increasingly…

Software Engineering · Computer Science 2023-05-29 Trung Dong Huynh , Niko Tsakalakis , Ayah Helal , Sophie Stalla-Bourdillon , Luc Moreau

Social media platforms today strive to improve user experience through AI recommendations, yet the value of such recommendations vanishes as users do not understand the reasons behind them. This issue arises because explainability in social…

Artificial Intelligence · Computer Science 2025-08-04 Banan Alkhateeb , Ellis Solaiman

Software systems are ubiquitous, and their use is ingrained in our everyday lives. They enable us to get in touch with people quickly and easily, support us in gathering information, and help us perform our daily tasks. In return, we…

Software Engineering · Computer Science 2022-10-27 Wasja Brunotte , Alexander Specht , Larissa Chazette , Kurt Schneider

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

Artificial Intelligence · Computer Science 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

Human-Computer Interaction · Computer Science 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

As AI becomes an integral part of our lives, the development of explainable AI, embodied in the decision-making process of an AI or robotic agent, becomes imperative. For a robotic teammate, the ability to generate explanations to justify…

Artificial Intelligence · Computer Science 2020-09-01 Mehrdad Zakershahrak , Ze Gong , Nikhillesh Sadassivam , Yu Zhang

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Software architecture knowledge transfer is essential for software development, but related documentation is often incomplete or ambiguous, making oral explanations a common means. Our broader aim is to explore how such explanations might…

Software Engineering · Computer Science 2025-09-03 Satrio Adi Rukmono , Filip Zamfirov , Lina Ochoa , Floris Pex , Michel Chaudron

Providing system-generated explanations for recommendations represents an important step towards transparent and trustworthy recommender systems. Explainable recommender systems provide a human-understandable rationale for their outputs.…

Information Retrieval · Computer Science 2024-06-06 Mohamed Amine Chatti , Mouadh Guesmi , Arham Muslim

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

Recommender systems assist users in decision-making, where the presentation of recommended items and their explanations are critical factors for enhancing the overall user experience. Although various methods for generating explanations…

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

In Recommender System (RS), explanations help users understand why items are recommended and can enhance a system's transparency, persuasiveness, engagement, and trust, which are known as explanation goals. However, evaluating the…

Information Retrieval · Computer Science 2025-12-17 André Levi Zanon , Marcelo Garcia Manzato , Leonardo Rocha

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Recommender Systems have been widely used to help users in finding what they are looking for thus tackling the information overload problem. After several years of research and industrial findings looking after better algorithms to improve…

Information Retrieval · Computer Science 2018-07-18 Vito Bellini , Angelo Schiavone , Tommaso Di Noia , Azzurra Ragone , Eugenio Di Sciascio

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey