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Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation…

Computation and Language · Computer Science 2021-09-14 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeffrey Dalton , Mikhail Burtsev

Indirect speech such as sarcasm achieves a constellation of discourse goals in human communication. While the indirectness of figurative language warrants speakers to achieve certain pragmatic goals, it is challenging for AI agents to…

Computation and Language · Computer Science 2022-03-15 Shivani Kumar , Atharva Kulkarni , Md Shad Akhtar , Tanmoy Chakraborty

Conversational agents often encounter ambiguous user requests, requiring an effective clarification to successfully complete tasks. While recent advancements in real-world applications favor multi-agent architectures to manage complex…

Artificial Intelligence · Computer Science 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Joo Hyuk Jeon , Jie Hao , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

Since the first speech recognition systems were built more than 30 years ago, improvement in voice technology has enabled applications such as smart assistants and automated customer support. However, conversation intelligence of the future…

Audio and Speech Processing · Electrical Eng. & Systems 2024-02-15 Desh Raj

Language Models (LMs) struggle with linguistic understanding at the discourse level, even though discourse patterns such as coherence, cohesion, and narrative flow are prevalent in their pre-training data. To improve the discourse…

Computation and Language · Computer Science 2026-02-17 Zachary Bamberger , Ofek Glick , Chaim Baskin , Yonatan Belinkov

With the significant progress of speech technologies, spoken goal-oriented dialogue systems are becoming increasingly popular. One of the main modules of a dialogue system is typically the dialogue policy, which is responsible for…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-18 Daniel Roncel , Federico Costa , Javier Hernando

Dialogue summarization aims to generate a summary that indicates the key points of a given dialogue. In this work, we propose an end-to-end neural model for dialogue summarization with two novel modules, namely, the \emph{supporting…

Computation and Language · Computer Science 2021-08-04 Wang Chen , Piji Li , Hou Pong Chan , Irwin King

Training machines to understand natural language and interact with humans is an elusive and essential task of artificial intelligence. A diversity of dialogue systems has been designed with the rapid development of deep learning techniques,…

Computation and Language · Computer Science 2021-10-13 Zhuosheng Zhang , Hai Zhao

Training machines to understand natural language and interact with humans is an elusive and essential task of artificial intelligence. A diversity of dialogue systems has been designed with the rapid development of deep learning techniques,…

Computation and Language · Computer Science 2021-10-14 Zhuosheng Zhang , Hai Zhao

Despite the impressive capabilities of Large Language Models (LLMs), existing Conversational Health Agents (CHAs) remain static and brittle, incapable of adaptive multi-turn reasoning, symptom clarification, or transparent decision-making.…

Computation and Language · Computer Science 2025-07-11 Xinyi Liu , Dachun Sun , Yi R. Fung , Dilek Hakkani-Tür , Tarek Abdelzaher

Conversational assistants are increasingly popular across diverse real-world applications, highlighting the need for advanced multimodal speech modeling. Speech, as a natural mode of communication, encodes rich user-specific characteristics…

Computation and Language · Computer Science 2024-12-23 Maximillian Chen , Ruoxi Sun , Sercan Ö. Arık

Predicting the structure of a discourse is challenging because relations between discourse segments are often implicit and thus hard to distinguish computationally. I extend previous work to classify implicit discourse relations by…

Computation and Language · Computer Science 2018-08-27 Michael Roth

Personalization and contextual coherence are two essential components in building effective persona-grounded dialogue systems. These aspects play a crucial role in enhancing user engagement and ensuring responses are more relevant and…

Computation and Language · Computer Science 2026-02-05 Saleh Afzoon , MohammadHossein Ahmadi , Usman Naseem , Amin Beheshti

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the…

Computation and Language · Computer Science 2020-05-05 Sungdong Kim , Sohee Yang , Gyuwan Kim , Sang-Woo Lee

Human-like chatbots necessitate the use of commonsense reasoning in order to effectively comprehend and respond to implicit information present within conversations. Achieving such coherence and informativeness in responses, however, is a…

Computation and Language · Computer Science 2023-10-24 Hyungjoo Chae , Yongho Song , Kai Tzu-iunn Ong , Taeyoon Kwon , Minjin Kim , Youngjae Yu , Dongha Lee , Dongyeop Kang , Jinyoung Yeo

We introduce a top-down approach to discourse parsing that is conceptually simpler than its predecessors (Kobayashi et al., 2020; Zhang et al., 2020). By framing the task as a sequence labelling problem where the goal is to iteratively…

Computation and Language · Computer Science 2021-04-07 Fajri Koto , Jey Han Lau , Timothy Baldwin

A discourse strategy is a strategy for communicating with another agent. Designing effective dialogue systems requires designing agents that can choose among discourse strategies. We claim that the design of effective strategies must take…

cmp-lg · Computer Science 2016-08-31 Marilyn A. Walker

Recent advances in speech large language models (speech LLMs) have enabled seamless spoken interactions, but these systems still struggle with complex reasoning tasks. Previously, chain-of-thought (CoT) prompting or fine-tuning has been to…

Computation and Language · Computer Science 2025-10-10 Yi-Jen Shih , Desh Raj , Chunyang Wu , Wei Zhou , SK Bong , Yashesh Gaur , Jay Mahadeokar , Ozlem Kalinli , Mike Seltzer

Learning high-quality dialogue representations is essential for solving a variety of dialogue-oriented tasks, especially considering that dialogue systems often suffer from data scarcity. In this paper, we introduce Dialogue Sentence…

Computation and Language · Computer Science 2022-07-25 Zhihan Zhou , Dejiao Zhang , Wei Xiao , Nicholas Dingwall , Xiaofei Ma , Andrew O. Arnold , Bing Xiang

Current speech-language models (SLMs) typically use a cascade of speech encoder and large language model, treating speech understanding as a single black box. They analyze the content of speech well but reason weakly about other aspects,…

Audio and Speech Processing · Electrical Eng. & Systems 2025-12-08 Xuanru Zhou , Jiachen Lian , Henry Hong , Xinyi Yang , Gopala Anumanchipalli