Related papers: Similarity = Value? Consultation Value Assessment …
In ecommerce search, query autocomplete plays a critical role to help users in their shopping journey. Often times, query autocomplete presents users with semantically similar queries, which can impede the user's ability to find diverse and…
The procure to pay process (P2P) in large enterprises is a back-end business process which deals with the procurement of products and services for enterprise operations. Procurement is done by issuing purchase orders to impaneled vendors…
Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…
Suggesting similar questions for a user query has many applications ranging from reducing search time of users on e-commerce websites, training of employees in companies to holistic learning for students. The use of Natural Language…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
Modern e-commerce platforms offer vast product selections, making it difficult for customers to find items that they like and that are relevant to their current session intent. This is why it is key for e-commerce platforms to have near…
Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…
Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…
We address the problem of personalizing query completion in a digital commerce setting, in which the bounce rate is typically high and recurring users are rare. We focus on in-session personalization and improve a standard noisy channel…
Query auto completion (QAC) systems are a standard part of search engines in industry, helping users formulate their query. Such systems update their suggestions after the user types each character, predicting the user's intent using…
Traditional search engines usually provide identical search results for all users, overlooking individual preferences. To counter this limitation, personalized search has been developed to re-rank results based on user preferences derived…
Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…
Many users make quick decisions that affect their data privacy without due consideration of their values. One such decision is whether to download a smartphone app to their device. Previous work has suggested a relationship between values,…
A core process in human cognition is analogical mapping: the ability to identify a similar relational structure between different situations. We introduce a novel task, Visual Analogies of Situation Recognition, adapting the classical…
Existing neural relevance models do not give enough consideration for query and item context information which diversifies the search results to adapt for personal preference. To bridge this gap, this paper presents a neural learning…
Does AI understand human values? While this remains an open philosophical question, we take a pragmatic stance by introducing VAPT, the Value-Alignment Perception Toolkit, for studying how LLMs reflect people's values and how people judge…
One of the biggest challenges of value-based decision-making is dealing with the subjective nature of values. The relative importance of a value for a particular decision varies between individuals, and people may also have different…
Product search is one of the most popular methods for people to discover and purchase products on e-commerce websites. Because personal preferences often have an important influence on the purchase decision of each customer, it is intuitive…
Personalization is becoming very important direction in semantic web search for the users that needs to find appropriate information. In this paper, a classification of web personalization is proposed and semantic web search tools are…
In this vision paper, we propose a shift in perspective for improving the effectiveness of similarity search. Rather than focusing solely on enhancing the data quality, particularly machine learning-generated embeddings, we advocate for a…