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The analysis of public opinion from multiple heterogeneous sources presents significant challenges due to structural differences, semantic variations, and platform-specific biases. This paper introduces a novel Collaborative Reasoning and…

Computation and Language · Computer Science 2026-02-19 Yi Liu

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

In our multicultural world, affect-aware AI systems that support humans need the ability to perceive affect across variations in emotion expression patterns across cultures. These systems must perform well in cultural contexts without…

Computer Vision and Pattern Recognition · Computer Science 2022-11-01 Leena Mathur , Ralph Adolphs , Maja J Matarić

In recent years, online shopping has grown rapidly, especially during the COVID-19 period. However, it still lacks elements typical of physical stores, such as empathic support and personalised advice from a sales assistant. This study…

Human-Computer Interaction · Computer Science 2025-11-25 Maria Stella Albarelli

Owing to the recent developments in Generative Artificial Intelligence (GenAI) and Large Language Models (LLM), conversational agents are becoming increasingly popular and accepted. They provide a human touch by interacting in ways familiar…

Computation and Language · Computer Science 2023-10-31 Fathima Abdul Rahman , Guang Lu

Cognitive training has shown promising results for delivering improvements in human cognition related to attention, problem solving, reading comprehension and information retrieval. However, two frequently cited problems in cognitive…

Human-Computer Interaction · Computer Science 2020-09-01 Lorcan Reidy , Dennis Chan , Charles Nduka , Hatice Gunes

The rapid expansion of social media platforms has provided unprecedented access to massive amounts of multimodal user-generated content. Comprehending user emotions can provide valuable insights for improving communication and understanding…

Social and Information Networks · Computer Science 2025-01-15 Sree Bhattacharyya , Shuhua Yang , James Z. Wang

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

AI explanation methods often assume a static user model, producing non-adaptive explanations regardless of expert goals, reasoning strategies, or decision contexts. Knowledge graph-based explanations, despite their capacity for grounded,…

Artificial Intelligence · Computer Science 2026-03-24 Susana Nunes , Tiago Guerreiro , Catia Pesquita

Domain-specific question answering (QA) systems for services face unique challenges in integrating heterogeneous knowledge sources while ensuring both accuracy and safety. Existing large language models often struggle with factual…

Computation and Language · Computer Science 2025-12-03 Lei Fu , Xiang Chen , Kaige Gao Xinyue Huang , Kejian Tong

The humans are affective and cognitive beings relying on memories for their individual and social identities. Also, human dyadic bonds require some common beliefs such as empathetic behaviour for better interaction. In this sense, research…

Computers and Society · Computer Science 2020-03-11 Nuno A. C. Henriques , Helder Coelho , Leonel Garcia-Marques

The development of artificial agents for social interaction pushes to enrich robots with social skills and knowledge about (local) social norms. One possibility is to distinguish the expressive and the functional orders during a human-robot…

Artificial Intelligence · Computer Science 2023-08-08 Chiara Bassetti , Enrico Blanzieri , Stefano Borgo , Sofia Marangon

Nowadays computing becomes increasingly mobile and pervasive. One of the important steps in pervasive computing is context-awareness. Context-aware pervasive systems rely on information about the context and user preferences to adapt their…

Networking and Internet Architecture · Computer Science 2010-07-09 Tam Van Nguyen , Wontaek Lim , Huy Nguyen , Deokjai Choi

Multimodal emotion recognition (MER) aims to infer human affect by jointly modeling audio and visual cues; however, existing approaches often struggle with temporal misalignment, weakly discriminative feature representations, and suboptimal…

Multimedia · Computer Science 2026-01-21 Joe Dhanith P R , Shravan Venkatraman , Vigya Sharma , Santhosh Malarvannan

As robots and artificial agents become increasingly integrated into daily life, enhancing their ability to interact with humans is essential. Emotions, which play a crucial role in human interactions, can improve the naturalness and…

Robotics · Computer Science 2025-04-17 Francesca Corrao , Alice Nardelli , Jennifer Renoux , Carmine Tommaso Recchiuto

Adaptive agent design offers a way to improve human-AI collaboration on time-sensitive tasks in rapidly changing environments. In such cases, to ensure the human maintains an accurate understanding of critical task elements, an assistive…

Artificial Intelligence · Computer Science 2025-10-28 Anwesha Das , John Duff , Jörg Hoffmann , Vera Demberg

Traditional techniques for emotion recognition have focused on the facial expression analysis only, thus providing limited ability to encode context that comprehensively represents the emotional responses. We present deep networks for…

Computer Vision and Pattern Recognition · Computer Science 2019-08-19 Jiyoung Lee , Seungryong Kim , Sunok Kim , Jungin Park , Kwanghoon Sohn

We propose an agent-based framework for personalized filtering of categorized harassing communication in online social networks. Unlike global moderation systems that apply uniform filtering rules, our approach models user-specific…

Artificial Intelligence · Computer Science 2026-03-17 Zenefa Rahaman , Sandip Sen

Despite the fact that advertisements (ads) often include strongly emotional content, very little work has been devoted to affect recognition (AR) from ads. This work explicitly compares content-centric and user-centric ad AR methodologies,…

Human-Computer Interaction · Computer Science 2017-09-07 Abhinav Shukla , Shruti Shriya Gullapuram , Harish Katti , Karthik Yadati , Mohan Kankanhalli , Ramanathan Subramanian

Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking significant discussions on social media. While previous research has examined public perceptions of AI in general, there is a notable lack in…

Human-Computer Interaction · Computer Science 2024-02-27 Zihan Liu , Han Li , Anfan Chen , Renwen Zhang , Yi-Chieh Lee