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Questionnaires are a common method for detecting the personality of Large Language Models (LLMs). However, their reliability is often compromised by two main issues: hallucinations (where LLMs produce inaccurate or irrelevant responses) and…
AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…
Large language models (LLMs), such as ChatGPT, have rapidly penetrated into people's work and daily lives over the past few years, due to their extraordinary conversational skills and intelligence. ChatGPT has become the fastest-growing…
With the rapid advancement of large language models (LLMs), intelligent conversational assistants have demonstrated remarkable capabilities across various domains. However, they still mainly rely on explicit textual input and do not know…
By simply composing prompts, developers can prototype novel generative applications with Large Language Models (LLMs). To refine prototypes into products, however, developers must iteratively revise prompts by evaluating outputs to diagnose…
User profile embedded in the prompt template of personalized recommendation agents play a crucial role in shaping their decision-making process. High-quality user profiles are essential for aligning agent behavior with real user interests.…
Understanding how users authentically interact with Large Language Models (LLMs) remains a significant challenge in human-computer interaction research. Most existing studies rely on self-reported usage patterns or controlled experimental…
Large language model (LLM) chatbots are susceptible to biases and hallucinations, but current evaluations of mental wellness technologies lack comprehensive case studies to evaluate their practical applications. Here, we address this gap by…
This full research-to-practice paper explores approaches for developing course chatbots by comparing low-code platforms and custom-coded solutions in educational contexts. With the rise of Large Language Models (LLMs) like GPT-4 and LLaMA,…
ChatGLM is a free-to-use AI service powered by the ChatGLM family of large language models (LLMs). In this paper, we present the ChatGLM-RLHF pipeline -- a reinforcement learning from human feedback (RLHF) system -- designed to enhance…
Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…
The advent of large language models (LLMs) has revolutionized natural language processing, enabling the generation of coherent and contextually relevant human-like text. As LLMs increasingly powerconversational agents used by the general…
Large language models (LLMs) are expected to follow instructions from users and engage in conversations. Techniques to enhance LLMs' instruction-following capabilities typically fine-tune them using data structured according to a predefined…
The advancement of Large Language Models (LLMs) has led to significant enhancements in the performance of chatbot systems. Many researchers have dedicated their efforts to the development of bringing characteristics to chatbots. While there…
With the rise of Large Language Models (LLMs) and their ubiquitous deployment in diverse domains, measuring language model behavior on realistic data is imperative. For example, a company deploying a client-facing chatbot must ensure that…
Transforming unstructured text into structured and meaningful forms, organized by useful category labels, is a fundamental step in text mining for downstream analysis and application. However, most existing methods for producing label…
While Large Language Models (LLMs) are rapidly integrating into daily life, research on their risks often remains lab-based and disconnected from the problems users encounter "in the wild." While recent HCI research has begun to explore…
Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…
While personalized recommendations are often desired by users, it can be difficult in practice to distinguish cases of bias from cases of personalization: we find that models generate racially stereotypical recommendations regardless of…
Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…