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Artificial Intelligence is reshaping America's \$9.4 trillion labor market, with cascading effects that extend far beyond visible technology sectors. When AI transforms quality control tasks in automotive plants, consequences spread through…
Social media has shaken the foundations of our society, unlikely as it may seem. Many of the popular tools used to moderate harmful digital content, however, have received widespread criticism from both the academic community and the public…
The extensive industrialization of artificial intelligence (AI) since the mid-2010s has increasingly motivated artists to address its economic and sociopolitical consequences. In this chapter, I discuss interrelated art practices that…
Digital Assistants (DAs) can support workers in the workplace and beyond. However, target user needs are not fully understood, and the functions that workers would ideally want a DA to support require further study. A richer understanding…
Accountability regimes typically encourage record-keeping to enable the transparency that supports oversight, investigation, contestation, and redress. However, implementing such record-keeping can introduce considerations, risks, and…
Crowdsourcing and human computation has been employed in increasingly sophisticated projects that require the solution of a heterogeneous set of tasks. We explore the challenge of building or hiring an effective team, for performing tasks…
AI systems depend on the invisible and undervalued labor of data workers, who are often treated as interchangeable units rather than collaborators with meaningful expertise. Critical scholars and practitioners have proposed alternative…
Most generative AI tools prioritize individual productivity and personalization, with limited support for collaboration. Designed for traditional workplaces, these tools do not fit freelancers' short-term teams or lack of shared…
A growing body of literature has focused on understanding and addressing workplace AI design failures. However, past work has largely overlooked the role of the devaluation of worker expertise in shaping the dynamics of AI development and…
Recent studies have shown that the labels collected from crowdworkers can be discriminatory with respect to sensitive attributes such as gender and race. This raises questions about the suitability of using crowdsourced data for further…
Subgrid machine-learning (ML) parameterizations have the potential to introduce a new generation of climate models that incorporate the effects of higher-resolution physics without incurring the prohibitive computational cost associated…
Within an increasingly digitalized organizational landscape, this research delves into the dynamics of decentralized collaboration, contrasting it with traditional collaboration models. An effective capturing of high-level collaborations…
The proliferation of Artificial Intelligence (AI) in workplaces is transforming how we work. While existing research on human-AI collaboration at work often prioritizes performance, less is known about their experiential outcomes. Through…
This chapter seeks to frame the elemental and invisible problems of AI and big data in the African context by examining digital sites and infrastructure through the lens of power and interests. It will present reflections on how these sites…
Recent AI research has significantly reduced the barriers to apply AI, but the process of setting up the necessary tools and frameworks can still be a challenge. While AI-as-a-Service platforms have emerged to simplify the training and…
The rapid advances in automation technologies, such as artificial intelligence (AI) and robotics, pose an increasing risk of automation for occupations, with a likely significant impact on the labour market. Recent social-economic studies…
This paper investigates the shift in crowdsourcing towards self-managed enterprises of crowdworkers (SMECs), diverging from traditional platform-controlled models. It reviews the literature to understand the foundational aspects of this…
This study examines the evolving impact of algorithmic management on human resource management (HRM) practices, with a focus on employee autonomy, procedural transparency, and the sociotechnical dynamics of performance evaluation. Rather…
The rapid advancement of generative AI is poised to disrupt the creative industry. Amidst the immense excitement for this new technology, its future development and applications in the creative industry hinge crucially upon two copyright…
To prevent the costly and inefficient use of resources on low-quality annotations, we want a method for creating a pool of dependable annotators who can effectively complete difficult tasks, such as evaluating automatic summarization. Thus,…