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The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

This paper presents an analysis of two pre-registered experimental studies examining the impact of `Motivational Interviewing' and `Directing Style' on discussions about Sustainable Development Goals. To evaluate the effectiveness of these…

General Economics · Economics 2024-07-02 Ennio Bilancini , Leonardo Boncinelli , Eugenio Vicario

Behavioral analysis of tutoring dialogues is essential for understanding student learning, yet manual coding remains a bottleneck. We present a methodology where LLM coding agents autonomously improve the prompts used by LLM classifiers to…

Human-Computer Interaction · Computer Science 2026-03-31 Eason Chen , Isabel Wang , Nina Yuan , Sophia Judicke , Kayla Beigh , Xinyi Tang

The aim of this study was to predict university students' learning performance using different sources of data from an Intelligent Tutoring System. We collected and preprocessed data from 40 students from different multimodal sources:…

Computers and Society · Computer Science 2024-03-13 W. Chango , R. Cerezo , M. Sanchez-Santillan , R. Azevedo , C. Romero

Modeling and predicting the performance of students in collaborative learning paradigms is an important task. Most of the research presented in literature regarding collaborative learning focuses on the discussion forums and social learning…

Computers and Society · Computer Science 2023-08-07 Tianhao Peng , Yu Liang , Wenjun Wu , Jian Ren , Zhao Pengrui , Yanjun Pu

With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…

Human-Computer Interaction · Computer Science 2025-12-24 Charlotte Brandebusemeyer , Tobias Schimmer , Bert Arnrich

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools,…

Artificial Intelligence · Computer Science 2026-03-06 Hunter McNichols , Fareya Ikram , Andrew Lan

The integration of Generative AI (GenAI) into education has raised concerns about over-reliance and superficial learning, particularly in writing tasks in higher education. This study explores whether a theory-driven learning analytics…

Human-Computer Interaction · Computer Science 2025-06-25 Angxuan Chen , Jingjing Lian , Xinran Kuang , Jiyou Jia

Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack…

Computation and Language · Computer Science 2024-12-06 Shiwen Ni , Min Yang

With the increasing prevalence and diversity of robots interacting in the real world, there is need for flexible, on-the-fly planning and cooperation. Large Language Models are starting to be explored in a multimodal setup for…

Robotics · Computer Science 2024-03-01 William Hunt , Toby Godfrey , Mohammad D. Soorati

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

Design of dialogue systems has witnessed many advances lately, yet acquiring huge set of data remains an hindrance to their fast development for a new task or language. Besides, training interactive systems with batch data is not…

Computation and Language · Computer Science 2021-10-27 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

Multi-agent AI systems, which simulate diverse instructional roles such as teachers and peers, offer new possibilities for personalized and interactive learning. Yet, student-AI interaction patterns and their pedagogical implications remain…

Human-Computer Interaction · Computer Science 2026-03-24 Zhanxin Hao , Jie Cao , Ruimiao Li , Jifan Yu , Zhiyuan Liu , Yu Zhang

The study explores the potential of AI technologies in personalized learning, suggesting the prediction of academic success through leadership personality traits and machine learning modelling. The primary data were obtained from 129…

Artificial Intelligence · Computer Science 2025-10-24 Nitsa J Herzog , Rejwan Bin Sulaiman , David J Herzog , Rose Fong

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

Chatbots via large language models (LLMs) generate fluent responses but often struggle with when to speak, especially for brief, timely listener reactions during ongoing dialogue. We present a multimodal strategy for LLMs, which leverages…

Computer Vision and Pattern Recognition · Computer Science 2026-05-21 Zikai Liao , Yi Ouyang , Yi-Lun Lee , Chen-Ping Yu , Yi-Hsuan Tsai , Zhaozheng Yin

This paper presents a psychologically-aware conversational agent designed to enhance both learning performance and emotional well-being in educational settings. The system combines Large Language Models (LLMs), a knowledge graph-enhanced…

Computation and Language · Computer Science 2025-12-12 Nour El Houda Ben Chaabene , Hamza Hammami , Laid Kahloul

This is the study that presents an AI-Python-based chatbot that helps students to learn programming by demonstrating solutions to such problems as debugging errors, solving syntax problems or converting abstract theoretical concepts to…

Software Engineering · Computer Science 2025-09-26 Sayed Mahbub Hasan Amiri , Md Mainul Islam

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…

Robotics · Computer Science 2025-04-04 Georgios Hadjiantonis , Sarah Gillet , Marynel Vázquez , Iolanda Leite , Fethiye Irmak Dogan
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