Related papers: What is Business Process Automation Anyway?
The technocrat epoch is overflowing with new technologies and such cutting-edge facilities accompany the risks and pitfalls. Robotic process automation is another innovation that empowers the computerization of high-volume, manual,…
Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…
Process automation is a crucial strategy for improving business processes, but little attention has been paid to the effects that automation has once it is operational. This paper addresses this research problem by reviewing the literature…
Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…
In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…
Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…
The extension of legacy business process automation beyond the bounds of specific processes is known as hyperautomation. Hyperautomation provides automation for nearly any repetitive action performed by business users by combining AI tools…
Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent…
Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…
In this article, we provide an overview of the latest intelligent techniques used for processing business rules. We have conducted a comprehensive survey of the relevant literature on robot process automation, with a specific focus on…
Nowadays, automation not only dominates industry but becomes more and more a part of our private, everyday lives. Following the notion of increased convenience and more time for the "important things in life", automation relieves us from…
Business Process Model and Notation (BPMN) provides a standard for the design of business processes. It focuses on bridging the gap between the analysis and the technical perspectives, and aims to deliver process automation. The aim of this…
Data-driven analysis of business processes has a long tradition in research. However, recently the term of process mining is mostly used when referring to data-driven process analysis. As a consequence, awareness for the many facets of…
Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…
For delivering products or services to their clients, organizations execute manifold business processes. During such execution, upcoming process tasks need to be allocated to internal resources. Resource allocation is a complex…
Process analytics approaches allow organizations to support the practice of Business Process Management and continuous improvement by leveraging all process-related data to extract knowledge, improve process performance and support…
Common narratives about automation often pit new technologies against workers. The introduction of advanced machine tools, industrial robots, and AI have all been met with concern that technological progress will mean fewer jobs. However,…
Artificial Intelligence agents represent the next major revolution in the continuous technological evolution of industrial automation. In this paper, we introduce a new approach for business process design and development that leverages the…
With the rise of generative AI, industry interest in software agents is growing. Given the stochastic nature of generative AI-based agents, their effective and safe deployment in organizations requires robust governance, which can be…
One of the most valuable assets of an organization is its organizational data. The analysis and mining of this potential hidden treasure can lead to much added-value for the organization. Process mining is an emerging area that can be…