Related papers: When Large Language Models are Reliable for Judgin…
Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…
Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…
Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…
Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…
Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…
Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…
With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…
Large language models (LLMs) increasingly operate in environments where they encounter social information such as other agents' answers, tool outputs, or human recommendations. In humans, such inputs influence judgments in ways that depend…
Large language models (LLMs) show promise for supporting clinicians in diagnostic communication by generating explanations and guidance for patients. Yet their ability to produce outputs that are both understandable and empathetic remains…
Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…
Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…
Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences are shaped by demographic and cultural contexts. This raises…
In recent years, Large Language Models (LLMs) have become increasingly more powerful in their ability to complete complex tasks. One such task in which LLMs are often employed is scoring, i.e., assigning a numerical value from a certain…
Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…
Large language models (LLMs) provide detailed and impressive responses to queries in English. However, are they really consistent at responding to the same query in other languages? The popular way of evaluating for multilingual performance…
Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than human-written responses. We suggest a reason for this success:…
Evaluating the quality of arguments is a crucial aspect of any system leveraging argument mining. However, it is a challenge to obtain reliable and consistent annotations regarding argument quality, as this usually requires domain-specific…
Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…
The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…
With the emergence of large language models (LLMs), investigating if they can surpass humans in areas such as emotion recognition and empathetic responding has become a focal point of research. This paper presents a comprehensive study…