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We developed an internet-based questionnaire on spreadsheet use that we administered to a large number of users in several companies and organizations to document how spreadsheets are currently being developed and used in business. In this…

Human-Computer Interaction · Computer Science 2008-03-10 Kenneth R. Baker , Stephen G. Powell , Barry Lawson , Lynn Foster-Johnson

Informal Knowledge Sharing (KS) is vital for end-user programmers to gain expertise. To better understand how personal (self-efficacy), social (reputational gains, trust between colleagues), and software-related (codification effort)…

Human-Computer Interaction · Computer Science 2026-03-31 Qing Nancy Xia , Advait Sarkar , Duncan P. Brumby , Anna Cox

Spreadsheets are widely used in industry, because they are flexible and easy to use. Sometimes they are even used for business-critical applications. It is however difficult for spreadsheet users to correctly assess the quality of…

Software Engineering · Computer Science 2012-09-18 Felienne Hermans , Martin Pinzger , Arie van Deursen

Spreadsheet users regularly deal with uncertainty in their data, for example due to errors and estimates. While an insight into data uncertainty can help in making better informed decisions, prior research suggests that people often use…

Human-Computer Interaction · Computer Science 2019-05-31 Judith Borghouts , Andrew D. Gordon , Advait Sarkar , Kenton P. O'Hara , Neil Toronto

In traditional usability studies, researchers talk to users of tools to understand their needs and challenges. Insights gained via such interviews offer context, detail, and background. Due to costs in time and money, we are beginning to…

Human-Computer Interaction · Computer Science 2018-02-01 Kelly Mack , John Lee , Kevin Chang , Karrie Karahalios , Aditya Parameswaran

Spreadsheet engineering adapts the lessons of software engineering to spreadsheets, providing eight principles as a framework for organizing spreadsheet programming recommendations. Spreadsheets raise issues inadequately addressed by…

Software Engineering · Computer Science 2024-12-31 Thomas A. Grossman

The research presented in this paper establishes a valid, and simplified, revision of previous spreadsheet error classifications. This investigation is concerned with the results of a web survey and two web-based gender and domain-knowledge…

Human-Computer Interaction · Computer Science 2008-03-10 Michael Purser , David Chadwick

Knowledge sharing plays a crucial role throughout all software application development activities. When programmers learn and share through media like Stack overflow, GitHub, Meetups, videos, discussion forums, wikis, and blogs, every…

Software Engineering · Computer Science 2020-10-22 Maryam Arab , Thomas D LaToza , Amy J Ko

Thanks to the enormous flexibility they provide, spreadsheets are considered a priceless blessing by many end-users. Many spreadsheets, however, contain errors which can lead to severe consequences in some cases. To manage these risks,…

Software Engineering · Computer Science 2011-11-30 Daniel Kulesz

Spreadsheets are the go-to tool for computerized calculation and modelling, but are hard to comprehend and adapt after reaching a certain complexity. In general, cognition of complex systems is facilitated by having a higher order mental…

Software Engineering · Computer Science 2018-09-11 Patrick Koch

This paper discusses the risks and potential impacts of spreadsheet errors in scientific research data in a Neuroscience research centre in the UK. Spreadsheets usage in neuroscience, or indeed any medical discipline, is a largely…

Computers and Society · Computer Science 2017-03-30 Ghada AlTarawneh , Simon Thorne

The humble spreadsheet is the most widely used data storage, manipulation and modelling tool. Its ubiquity over the past 30 years has seen its successful application in every area of life. Surprisingly the spreadsheet has remained…

Computers and Society · Computer Science 2018-02-01 David Birch , David Lyford-Smith , Yike Guo

Spreadsheet engineering methodologies are diverse and sometimes contradictory. It is difficult for spreadsheet developers to identify a spreadsheet engineering methodology that is appropriate for their class of spreadsheet, with its unique…

Human-Computer Interaction · Computer Science 2008-02-28 Thomas A. Grossman , Ozgur Ozluk

Spreadsheets are ubiquitous, heavily relied on throughout vast swathes of finance, commerce, industry, academia and Government. They are also acknowledged to be extraordinarily and unacceptably prone to error. If these two points are…

Software Engineering · Computer Science 2010-09-30 Angus Dunn

Spreadsheets are widely used in industry, even for critical business processes. This implies the need for proper risk assessment in spreadsheets to evaluate the reliability and validity of the spreadsheet's outcome. As related research has…

Software Engineering · Computer Science 2017-04-06 Thomas Reschenhofer , Bernhard Waltl , Klym Shumaiev , Florian Matthes

Knowledge is considered an essential resource for organizations. For organizations to benefit from their possessed knowledge, knowledge needs to be managed effectively. Despite knowledge sharing and management being viewed as important by…

Computers and Society · Computer Science 2025-05-14 Kalle Koivisto , Toni Taipalus

The use of spreadsheets is widespread. Be it in business, finance, engineering or other areas, spreadsheets are created for their flexibility and ease to quickly model a problem. Very often they evolve from simple prototypes to…

Software Engineering · Computer Science 2011-11-30 José Pedro Correia , Miguel A. Ferreira

There has been a significant amount of research into spreadsheets over the last two decades. Errors in spreadsheets are well documented. Once used mainly for simple functions such as logging, tracking and totalling information, spreadsheets…

Computers and Society · Computer Science 2024-12-31 Mukul Madahar , Pat Cleary , David Ball

There is an overlooked iceberg of problems in end user computing. Spreadsheets are developed by people who are very skilled in their main job function, be it finance, procurement, or production planning, but often have had no formal…

Human-Computer Interaction · Computer Science 2008-06-03 Pat Cleary , Dr David Ball , Mukul Madahar , Simon Thorne , Christopher Gosling , Karen Fernandez

Spreadsheet tools are widely accessible to and commonly used by K-12 students and teachers. They have an important role in data collection and organization. Beyond data organization, spreadsheets also make data visible and easy to interact…

Other Statistics · Statistics 2025-06-05 Oren Tirschwell , Nicholas Jon Horton
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