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Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…

Computation and Language · Computer Science 2022-09-14 Yutao Mou , Keqing He , Yanan Wu , Pei Wang , Jingang Wang , Wei Wu , Yi Huang , Junlan Feng , Weiran Xu

In a practical dialogue system, users may input out-of-domain (OOD) queries. The Generalized Intent Discovery (GID) task aims to discover OOD intents from OOD queries and extend them to the in-domain (IND) classifier. However, GID only…

Computation and Language · Computer Science 2023-10-17 Xiaoshuai Song , Yutao Mou , Keqing He , Yueyan Qiu , Pei Wang , Weiran Xu

Intent Detection is one of the tasks of the Natural Language Understanding (NLU) unit in task-oriented dialogue systems. Out of Scope (OOS) and Out of Domain (OOD) inputs may run these systems into a problem. On the other side, a labeled…

Computation and Language · Computer Science 2023-08-01 Masoud Akbari , Ali Mohades , M. Hassan Shirali-Shahreza

New Intent Discovery (NID) aims to recognize known and infer new intent categories with the help of limited labeled and large-scale unlabeled data. The task is addressed as a feature-clustering problem and recent studies augment instance…

Computation and Language · Computer Science 2024-03-26 Shun Zhang , Jian Yang , Jiaqi Bai , Chaoran Yan , Tongliang Li , Zhao Yan , Zhoujun Li

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

New intent discovery is of great value to natural language processing, allowing for a better understanding of user needs and providing friendly services. However, most existing methods struggle to capture the complicated semantics of…

Computation and Language · Computer Science 2023-12-14 Hanlei Zhang , Hua Xu , Xin Wang , Fei Long , Kai Gao

Generalized Few-Shot Intent Detection (GFSID) is challenging and realistic because it needs to categorize both seen and novel intents simultaneously. Previous GFSID methods rely on the episodic learning paradigm, which makes it hard to…

Computation and Language · Computer Science 2023-09-12 Chaiyut Luoyiching , Yangning Li , Yinghui Li , Rongsheng Li , Hai-Tao Zheng , Nannan Zhou , Hanjing Su

In the realm of task-oriented dialogue systems, a robust intent detection mechanism must effectively handle malformed utterances encountered in real-world scenarios. This study presents a novel fine-tuning framework for large language…

Computation and Language · Computer Science 2024-09-23 Bo Liu , Liming Zhan , Yujie Feng , Zexin Lu , Chengqiang Xie , Lei Xue , Albert Y. S. Lam , Xiao-Ming Wu

One of the primary tasks in Natural Language Understanding (NLU) is to recognize the intents as well as domains of users' spoken and written language utterances. Most existing research formulates this as a supervised classification problem…

Computation and Language · Computer Science 2020-06-03 Nikhita Vedula , Rahul Gupta , Aman Alok , Mukund Sridhar

New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…

Computation and Language · Computer Science 2025-04-08 Yuwei Zhang , Haode Zhang , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

New intent discovery is a crucial capability for task-oriented dialogue systems. Existing methods focus on transferring in-domain (IND) prior knowledge to out-of-domain (OOD) data through pre-training and clustering stages. They either…

Computation and Language · Computer Science 2024-10-29 Yimin Deng , Yuxia Wu , Guoshuai Zhao , Li Zhu , Xueming Qian

Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. They also have difficulties in providing high-quality supervised signals…

Computation and Language · Computer Science 2023-04-24 Hanlei Zhang , Hua Xu , Ting-En Lin , Rui Lyu

Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…

Computation and Language · Computer Science 2023-04-24 Ankan Mullick

Identifying user intents from natural language utterances is a crucial step in conversational systems that has been extensively studied as a supervised classification problem. However, in practice, new intents emerge after deploying an…

Computation and Language · Computer Science 2021-02-08 A. B. Siddique , Fuad Jamour , Luxun Xu , Vagelis Hristidis

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

Intent classification is a major task in spoken language understanding (SLU). Since most models are built with pre-collected in-domain (IND) training utterances, their ability to detect unsupported out-of-domain (OOD) utterances has a…

Computation and Language · Computer Science 2021-06-29 Yilin Shen , Yen-Chang Hsu , Avik Ray , Hongxia Jin

Discovering new intents is of great significance to establishing Bootstrapped Task-Oriented Dialogue System. Most existing methods either lack the ability to transfer prior knowledge in the known intent data or fall into the dilemma of…

Computation and Language · Computer Science 2022-10-24 Yunhua Zhou , Peiju Liu , Yuxin Wang , Xipeng QIu

New Intent Discovery (NID) aims to recognize both new and known intents from unlabeled data with the aid of limited labeled data containing only known intents. Without considering structure relationships between samples, previous methods…

Computation and Language · Computer Science 2023-10-25 Wenkai Shi , Wenbin An , Feng Tian , Qinghua Zheng , QianYing Wang , Ping Chen

We tackle the generalized category discovery (GCD) problem, which aims to discover novel classes in unlabeled datasets by leveraging the knowledge of known classes. Previous works utilize the known class knowledge through shared…

Computer Vision and Pattern Recognition · Computer Science 2025-02-07 Chuyu Zhang , Peiyan Gu , Xueyang Yu , Xuming He

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Information Retrieval · Computer Science 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy
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