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The justice system has increasingly employed AI techniques to enhance efficiency, yet limitations remain in improving the quality of decision-making, particularly regarding transparency and explainability needed to uphold public trust in…

Artificial Intelligence · Computer Science 2024-12-30 Cong Jiang , Xiaolei Yang

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

The rapid development of large language models (LLMs) has led to the widespread deployment of LLM agents across diverse industries, including customer service, content generation, data analysis, and even healthcare. However, as more LLM…

Artificial Intelligence · Computer Science 2025-06-24 Yingxuan Yang , Huacan Chai , Yuanyi Song , Siyuan Qi , Muning Wen , Ning Li , Junwei Liao , Haoyi Hu , Jianghao Lin , Gaowei Chang , Weiwen Liu , Ying Wen , Yong Yu , Weinan Zhang

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

Agent Skill framework, now widely and officially supported by major players such as GitHub Copilot, LangChain, and OpenAI, performs especially well with proprietary models by improving context engineering, reducing hallucinations, and…

Artificial Intelligence · Computer Science 2026-02-23 Yangjie Xu , Lujun Li , Lama Sleem , Niccolo Gentile , Yewei Song , Yiqun Wang , Siming Ji , Wenbo Wu , Radu State

Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other…

Human-Computer Interaction · Computer Science 2024-10-10 Leena Mathur , Paul Pu Liang , Louis-Philippe Morency

The incorporation of Large Language Models (LLMs) such as the GPT series into diverse sectors including healthcare, education, and finance marks a significant evolution in the field of artificial intelligence (AI). The increasing demand for…

Human-Computer Interaction · Computer Science 2024-07-18 Guangzhi Sun , Xiao Zhan , Jose Such

The paper investigates the integration of Large Language Models (LLMs) into Conversational Agents (CAs) to encourage a shift in consumption patterns from a demand-driven to a supply-based paradigm. Specifically, the research examines the…

Human-Computer Interaction · Computer Science 2025-07-08 Mathyas Giudici , Samuele Scherini , Pascal Chaussumier , Stefano Ginocchio , Franca Garzotto

Large Language Models (LLMs) have assisted humans in several writing tasks, including text revision and story generation. However, their effectiveness in supporting domain-specific writing, particularly in business contexts, is relatively…

Human-Computer Interaction · Computer Science 2024-07-17 Minhwa Lee , Zae Myung Kim , Vivek Khetan , Dongyeop Kang

LLM agents are increasingly used for personalization due to their ability to communicate directly with users in natural language, integrate external knowledge bases, and negotiate with other (possibly human) agents. Especially in…

Information Retrieval · Computer Science 2026-05-05 Andrea Forster , Peter Müllner , Denis Helic , Elisabeth Lex , Dominik Kowald

Banks receive millions of reports of fraud, scams, and disputed transactions every year, making it challenging to accurately direct customers to the appropriate specialist teams for assistance. The existing manual process driven by humans…

Recent advances in large language models (LLMs) have enabled the development of AI agents that exhibit increasingly human-like behaviors, including planning, adaptation, and social dynamics across diverse, interactive, and open-ended…

Neurons and Cognition · Quantitative Biology 2025-06-13 Lin Chen , Yunke Zhang , Jie Feng , Haoye Chai , Honglin Zhang , Bingbing Fan , Yibo Ma , Shiyuan Zhang , Nian Li , Tianhui Liu , Nicholas Sukiennik , Keyu Zhao , Yu Li , Ziyi Liu , Fengli Xu , Yong Li

Workforce transformations are difficult to forecast and costly to mismanage. In particular, the integration of artificial intelligence into knowledge work currently affects a substantial share of the global workforce, yet this transition…

Human-Computer Interaction · Computer Science 2026-05-20 Sumer S. Vaid , Ashley V. Whillans

As AI agents evolve, the community is rapidly shifting from single Large Language Models (LLMs) to Multi-Agent Systems (MAS) to overcome cognitive bottlenecks in automated research. However, the optimal multi-agent coordination framework…

Multiagent Systems · Computer Science 2026-05-12 Yang Shen , Zhenyi Yi , Ziyi Zhao , Lijun Sun , Dongyang Li , Chin-Teng Lin , Yuhui Shi

Modern Large Language Models (LLMs) exhibit impressive zero-shot and few-shot generalization capabilities across complex natural language tasks, enabling their widespread use as virtual assistants for diverse applications such as…

Computation and Language · Computer Science 2025-06-19 Arjun Vaithilingam Sudhakar

We introduce the concept of "Design Agents" for engineering applications, particularly focusing on the automotive design process, while emphasizing that our approach can be readily extended to other engineering and design domains. Our…

Artificial Intelligence · Computer Science 2025-12-04 Mohamed Elrefaie , Janet Qian , Raina Wu , Qian Chen , Angela Dai , Faez Ahmed

Current conversational agents (CA) have seen improvement in conversational quality in recent years due to the influence of large language models (LLMs) like GPT3. However, two key categories of problem remain. Firstly there are the unique…

Computation and Language · Computer Science 2024-10-28 Alex Clay , Eduardo Alonso , Esther Mondragón

Psychological counseling faces huge challenges due to the growing demand for mental health services and the shortage of trained professionals. Large language models (LLMs) have shown potential to assist psychological counseling, especially…

Artificial Intelligence · Computer Science 2025-07-28 Yigui Feng , Qinglin Wang , Ke Liu , Xinhai Chen , Bo Yang , Jie Liu

Autonomous agents have long been a prominent research focus in both academic and industry communities. Previous research in this field often focuses on training agents with limited knowledge within isolated environments, which diverges…

Artificial Intelligence · Computer Science 2025-03-04 Lei Wang , Chen Ma , Xueyang Feng , Zeyu Zhang , Hao Yang , Jingsen Zhang , Zhiyuan Chen , Jiakai Tang , Xu Chen , Yankai Lin , Wayne Xin Zhao , Zhewei Wei , Ji-Rong Wen