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The rapid development of the Internet has profoundly changed human life. Humans are increasingly expressing themselves and interacting with others on social media platforms. However, although artificial intelligence technology has been…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
Diffusion-based generative models have greatly impacted the speech processing field in recent years, exhibiting high speech naturalness and spawning a new research direction. Their application in real-time communication is, however, still…
AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…
Past work on story generation has demonstrated the usefulness of conditioning on a generation plan to generate coherent stories. However, these approaches have used heuristics or off-the-shelf models to first tag training stories with the…
We present a fast and high-quality codec language model for parallel audio generation. While SoundStorm, a state-of-the-art parallel audio generation model, accelerates inference speed compared to autoregressive models, it still suffers…
As generative AI technologies are pressed into service in workplace settings, current approaches to account for the contexts in which such technologies are used fall short of users' expectations and needs. This paper empirically…
Recent advancements in generative artificial intelligence (generative AI) technologies have transformed the computer science discipline of natural language processing. However, generative AI retains the anthropomorphic model of simulating…
The zero-shot scenario for speech generation aims at synthesizing a novel unseen voice with only one utterance of the target speaker. Although the challenges of adapting new voices in zero-shot scenario exist in both stages -- acoustic…
We describe an AI-powered chatbot to aid with health improvement by generating Episodic Future Thinking (EFT) cue texts that should reduce delay discounting. In prior studies, EFT has been shown to address maladaptive health behaviors.…
This article targets at unlocking the potentials of a class of prominent generative artificial intelligence (GAI) method, namely diffusion model (DM), for mobile communications. First, a DM-driven communication architecture is proposed,…
Discrete audio tokens derived from self-supervised learning models have gained widespread usage in speech generation. However, current practice of directly utilizing audio tokens poses challenges for sequence modeling due to the length of…
This paper presents a novel conversational AI-enabled active ideation interface as a creative idea-generation tool to assist novice designers in mitigating the initial latency and ideation bottlenecks that are commonly observed. It is a…
The manual modeling of complex systems is a daunting task; and although a plethora of methods exist that mitigate this issue, the problem remains very difficult. Recent advances in generative AI have allowed the creation of general-purpose…
Generative Artificial Intelligence (AI) has enabled the development of sophisticated models that are capable of producing high-caliber text, images, and other outputs through the utilization of large pre-trained models. Nevertheless,…
The real-time deployment of cascaded generative AI pipelines for applications like video translation is constrained by significant system-level challenges. These include the cumulative latency of sequential model inference and the quadratic…
This work delved into the realm of automatic text generation, exploring a variety of techniques ranging from traditional deterministic approaches to more modern stochastic methods. Through analysis of greedy search, beam search, top-k…
We provide an overview of the diffusion model as a method to generate new samples. Generative models have been recently adopted for tasks such as art generation (Stable Diffusion, Dall-E) and text generation (ChatGPT). Diffusion models in…
Existing autoregressive large-scale text-to-speech (TTS) models have advantages in speech naturalness, but their token-by-token generation mechanism makes it difficult to precisely control the duration of synthesized speech. This becomes a…
Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language…