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Large language models (LLMs) are being increasingly used for planning in orchestrated multi-agent systems. However, existing LLM-based approaches often fall short of human expectations and, critically, lack effective mechanisms for users to…

Human-Computer Interaction · Computer Science 2025-09-30 Hannah Kim , Kushan Mitra , Chen Shen , Dan Zhang , Estevam Hruschka

This paper describes the development of Psychlysis, a work-in-progress questionnaire-based machine learning application analyzing the user's current state of mind and suggesting ways to improve their mood using Machine Learning. The…

Human-Computer Interaction · Computer Science 2025-12-11 Hemakshi Jani , Mitish Karia , Meet Gohil , Rahul Bhadja , Aznam Yacoub , Shafaq Khan

Communication challenges between autistic and neurotypical individuals stem from a mutual lack of understanding of each other's distinct, and often contrasting, communication styles. Yet, autistic individuals are expected to adapt to…

Human-Computer Interaction · Computer Science 2025-09-30 Rukhshan Haroon , Kyle Wigdor , Katie Yang , Nicole Toumanios , Eileen T. Crehan , Fahad Dogar

Artificial intelligence has significantly advanced healthcare, particularly through large language models (LLMs) that excel in medical question answering benchmarks. However, their real-world clinical application remains limited due to the…

Computation and Language · Computer Science 2024-07-01 Zhihao Fan , Jialong Tang , Wei Chen , Siyuan Wang , Zhongyu Wei , Jun Xi , Fei Huang , Jingren Zhou

Over the years, online scams have grown dramatically, with nearly 50% of global consumers encountering scam attempts each week. These scams cause not only significant financial losses to individuals and businesses, but also lasting…

Cryptography and Security · Computer Science 2025-09-23 Shang Ma , Tianyi Ma , Jiahao Liu , Wei Song , Zhenkai Liang , Xusheng Xiao , Yanfang Ye

Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are…

Computation and Language · Computer Science 2026-05-12 Terumi Chiba , Yang Luo , Ziyun Cui , Yongsheng Tong , Chao Zhang

Emotional Intelligence (EI) is a critical yet underexplored dimension in the development of human-aligned LLMs. To address this gap, we introduce a unified, psychologically grounded four-layer taxonomy of EI tailored for large language…

Computation and Language · Computer Science 2025-08-11 Nizi Nazar , Ehsaneddin Asgari

In response to the increasing mental health challenges faced by college students, we sought to understand their perspectives on how AI applications, particularly Large Language Models (LLMs), can be leveraged to enhance their mental…

Human-Computer Interaction · Computer Science 2024-09-27 Owen Xingjian Zhang , Shuyao Zhou , Jiayi Geng , Yuhan Liu , Sunny Xun Liu

We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in…

Machine Learning · Computer Science 2025-06-03 Jia Xu , Tianyi Wei , Bojian Hou , Patryk Orzechowski , Shu Yang , Ruochen Jin , Rachael Paulbeck , Joost Wagenaar , George Demiris , Li Shen

Human social interactions depend on the ability to infer others' unspoken intentions, emotions, and beliefs-a cognitive skill grounded in the psychological concept of Theory of Mind (ToM). While large language models (LLMs) excel in…

Computation and Language · Computer Science 2025-10-15 Xuanming Zhang , Yuxuan Chen , Samuel Yeh , Sharon Li

Speech Language Models (SLMs) have made significant progress in spoken language understanding. Yet it remains unclear whether they can fully perceive non lexical vocal cues alongside spoken words, and respond with empathy that aligns with…

Computation and Language · Computer Science 2026-03-06 Li Zhou , Lutong Yu , You Lyu , Yihang Lin , Zefeng Zhao , Junyi Ao , Yuhao Zhang , Benyou Wang , Haizhou Li

Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…

Computation and Language · Computer Science 2026-01-29 Elham Aghakhani , Rezvaneh Rezapour

Previous research has shown that humans are more receptive towards language models that that exhibit empathetic behavior. While empathy is essential for developing helpful dialogue agents, very few large corpora containing empathetic…

Computation and Language · Computer Science 2025-02-26 Run Chen , Jun Shin , Julia Hirschberg

Group segregation or cohesion can emerge from micro-level communication, and AI-assisted messaging may shape this process. Here, we report a preregistered online experiment (N = 557 across 60 sessions) in which participants discussed…

Social and Information Networks · Computer Science 2025-11-26 Faria Huq , Elijah L. Claggett , Hirokazu Shirado

Empathetic and coherent responses are critical in auto-mated chatbot-facilitated psychotherapy. This study addresses the challenge of enhancing the emotional and contextual understanding of large language models (LLMs) in psychiatric…

Computation and Language · Computer Science 2025-03-12 Abdur Rasool , Muhammad Irfan Shahzad , Hafsa Aslam , Vincent Chan , Muhammad Ali Arshad

Given the increasing demand for mental health assistance, artificial intelligence (AI), particularly large language models (LLMs), may be valuable for integration into automated clinical support systems. In this work, we leverage a decision…

Computation and Language · Computer Science 2024-05-09 Aylin Gunal , Baihan Lin , Djallel Bouneffouf

Developing artificial intelligence based assistive systems to aid Persons with Dementia (PwD) requires large amounts of training data. However, data collection poses ethical, legal, economic, and logistic issues. Synthetic data generation…

Artificial Intelligence · Computer Science 2021-07-13 Muhammad Salman Shaukat , Bjarne Christian Hiller , Sebastian Bader , Thomas Kirste

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

When an AI assistant remembers that Sarah is a single mother working two jobs, does it interpret her stress differently than if she were a wealthy executive? As personalized AI systems increasingly incorporate long-term user memory,…

Artificial Intelligence · Computer Science 2025-10-14 Xi Fang , Weijie Xu , Yuchong Zhang , Stephanie Eckman , Scott Nickleach , Chandan K. Reddy

Large Language Models (LLMs) are transforming artificial intelligence, evolving into task-oriented systems capable of autonomous planning and execution. One of the primary applications of LLMs is conversational AI systems, which must…

Computation and Language · Computer Science 2025-01-22 Elad Levi , Ilan Kadar