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Dashboards are powerful visualization tools for data-driven decision-making, integrating multiple interactive views that allow users to explore, filter, and navigate data. Unlike static charts, dashboards support rich interactivity, which…
The use of AI assistants, along with the challenges they present, has sparked significant debate within the community of computer science education. While these tools demonstrate the potential to support students' learning and instructors'…
Internet of Things (IoT) is emerging as a significant technology in shaping the future by connecting physical devices or things with internet. It also presents various opportunities for intersection of other technological trends which can…
With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…
Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…
There is an increasing global emphasis on information accessibility, with numerous researchers actively developing automated tools to detect and repair accessibility issues, thereby ensuring that individuals with diverse abilities can…
Instructors play a pivotal role in integrating AI into education, yet their adoption of AI-powered tools remains inconsistent. Despite this, limited research explores how to design AI tools that support broader instructor adoption. This…
Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
In recent years, chatbots have gained widespread adoption thanks to their ability to assist users at any time and across diverse domains. However, the lack of large-scale curated datasets limits research on their quality and reliability.…
Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…
Diagnostic errors in healthcare persist as a critical challenge, with increasing numbers of patients turning to online resources for health information. While AI-powered healthcare chatbots show promise, there exists no standardized and…
Mental health conversational agents (a.k.a. chatbots) are widely studied for their potential to offer accessible support to those experiencing mental health challenges. Previous surveys on the topic primarily consider papers published in…
Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…
The integration of Large Language Models (LLMs) into healthcare settings has gained significant attention, particularly for question-answering tasks. Given the high-stakes nature of healthcare, it is essential to ensure that LLM-generated…
As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…
This review examines the role of artificial intelligence (AI) agents in programming education, focusing on how these tools are being integrated into educational practice and their impact on student learning outcomes. An analysis of…
As generative AI ('GenAI') continues to evolve, educators face the challenge of preparing students for a future where AI-assisted work is integral to professional success. This paper introduces ChatISA, an in-house, multi-model AI chatbot…
Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…