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Personalized search has been a hot research topic for many years and has been widely used in e-commerce. This paper describes our solution to tackle the challenge of personalized e-commerce search at CIKM Cup 2016. The goal of this…

Information Retrieval · Computer Science 2017-08-16 Chen Wu , Ming Yan , Luo Si

E-commerce is shifting from search-based shopping to agentic purchasing. Rather than relying on keywords, AI shopping agents learn customer preferences through targeted multi-round conversations and then recommend a tailored set of…

Computer Science and Game Theory · Computer Science 2026-03-24 Shengyu Cao , Ming Hu

In e-commerce, web mining for page recommendations is widely used but often fails to meet user needs. To address this, we propose a novel solution combining semantic web mining with BP neural networks. We process user search logs to extract…

Information Retrieval · Computer Science 2024-09-13 M. Badouch , M. Boutaounte

In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers'…

Machine Learning · Computer Science 2020-09-14 Negin Golrezaei , Vahideh Manshadi , Jon Schneider , Shreyas Sekar

We consider the problem of retrieving and ranking items in an eCommerce catalog, often called SKUs, in order of relevance to a user-issued query. The input data for the ranking are the texts of the queries and textual fields of the SKUs…

Information Retrieval · Computer Science 2018-06-20 Eliot Brenner , Jun Zhao , Aliasgar Kutiyanawala , Zheng Yan

The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use…

Computation and Language · Computer Science 2021-04-15 Ying Lin , Han Wang , Jiangning Chen , Tong Wang , Yue Liu , Heng Ji , Yang Liu , Premkumar Natarajan

The diversification of information access systems, from RAG to autonomous agents, creates a critical need for comparative user studies. However, the technical overhead to deploy and manage these distinct systems is a major barrier. We…

Human-Computer Interaction · Computer Science 2026-01-16 Saber Zerhoudi , Michael Granitzer

Nowadays e-commerce search has become an integral part of many people's shopping routines. Two critical challenges stay in today's e-commerce search: how to retrieve items that are semantically relevant but not exact matching to query…

Information Retrieval · Computer Science 2020-06-08 Han Zhang , Songlin Wang , Kang Zhang , Zhiling Tang , Yunjiang Jiang , Yun Xiao , Weipeng Yan , Wen-Yun Yang

Agentic search has emerged as a promising paradigm for adaptive retrieval systems powered by large language models (LLMs). However, existing benchmarks primarily focus on quality, overlooking efficiency factors that are critical for…

Information Retrieval · Computer Science 2026-03-02 Guy Hadad , Shadi Iskander , Oren Kalinsky , Sofia Tolmach , Ran Levy , Haggai Roitman

Recommendation systems can provide accurate recommendations by analyzing user shopping history. A richer user history results in more accurate recommendations. However, in real applications, users prefer e-commerce platforms where the item…

Information Retrieval · Computer Science 2024-03-20 Irem Islek , Sule Gunduz Oguducu

Search-augmented LLM agents can produce deep research reports (DRRs), but verifying claim-level factuality remains challenging. Existing fact-checkers are primarily designed for general-domain, factoid-style atomic claims, and there is no…

Artificial Intelligence · Computer Science 2026-04-07 Yukun Huang , Leonardo F. R. Ribeiro , Momchil Hardalov , Bhuwan Dhingra , Markus Dreyer , Venkatesh Saligrama

In this paper, we investigate the task of aggregating search results from heterogeneous sources in an E-commerce environment. First, unlike traditional aggregated web search that merely presents multi-sourced results in the first page, this…

Information Retrieval · Computer Science 2021-05-25 Ryuichi Takanobu , Tao Zhuang , Minlie Huang , Jun Feng , Haihong Tang , Bo Zheng

In this paper, we present AgentDisCo, a novel Disentangled and Collaborative agentic architecture that formulates deep research as an adversarial optimization problem between information exploration and exploitation. Unlike existing…

Information Retrieval · Computer Science 2026-05-13 Jiarui Jin , Zexuan Yan , Shijian Wang , Wenxiang Jiao , Yuan Lu

This study aims to inspect and evaluate the integration of database queries and their use in e-commerce product searches. It has been observed that e-commerce is one of the most prominent trends, which have been emerged in the business…

Databases · Computer Science 2017-07-04 Mohd Muntjir , Ahmad Tasnim Siddiqui

Complex search tasks - such as those from the Search as Learning (SAL) domain - often result in users developing an information need composed of several aspects. However, current models of searcher behaviour assume that individuals have an…

Information Retrieval · Computer Science 2022-01-28 Arthur Câmara , David Maxwell , Claudia Hauff

As the use of online platforms continues to grow across all demographics, users often express a desire to feel represented in the content. To improve representation in search results and recommendations, we introduce end-to-end…

Information Retrieval · Computer Science 2023-05-29 Pedro Silva , Bhawna Juneja , Shloka Desai , Ashudeep Singh , Nadia Fawaz

Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…

Information Retrieval · Computer Science 2024-03-06 Zixuan Li , Lizi Liao , Tat-Seng Chua

As LLM-based agents are increasingly deployed in real-life scenarios, existing benchmarks fail to capture their inherent complexity of handling extensive information, leveraging diverse resources, and managing dynamic user interactions. To…

Computation and Language · Computer Science 2025-10-20 Wei He , Yueqing Sun , Hongyan Hao , Xueyuan Hao , Zhikang Xia , Qi Gu , Chengcheng Han , Dengchang Zhao , Hui Su , Kefeng Zhang , Man Gao , Xi Su , Xiaodong Cai , Xunliang Cai , Yu Yang , Yunke Zhao

We introduce xbench, a dynamic, profession-aligned evaluation suite designed to bridge the gap between AI agent capabilities and real-world productivity. While existing benchmarks often focus on isolated technical skills, they may not…

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic…