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Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

Adapting generic speech recognition models to specific individuals is a challenging problem due to the scarcity of personalized data. Recent works have proposed boosting the amount of training data using personalized text-to-speech…

Audio and Speech Processing · Electrical Eng. & Systems 2023-03-28 Karren Yang , Ting-Yao Hu , Jen-Hao Rick Chang , Hema Swetha Koppula , Oncel Tuzel

Synthetic data generation is one approach for sharing individual-level data. However, to meet legislative requirements, it is necessary to demonstrate that the individuals' privacy is adequately protected. There is no consolidated standard…

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

Despite growing interest in applications based on natural customer support conversations, there exist remarkably few publicly available datasets that reflect the expected characteristics of conversations in these settings. Existing…

Computation and Language · Computer Science 2023-05-05 James Gung , Emily Moeng , Wesley Rose , Arshit Gupta , Yi Zhang , Saab Mansour

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Maintaining persona consistency is paramount in the application of open-domain dialogue systems, as exemplified by models like ChatGPT. Despite significant advancements, the limited scale and diversity of current persona dialogue datasets…

Computation and Language · Computer Science 2025-02-20 Mengze Hong , Chen Jason Zhang , Chaotao Chen , Rongzhong Lian , Di Jiang

Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more…

Computation and Language · Computer Science 2022-05-05 Louis Marceau , Raouf Belbahar , Marc Queudot , Nada Naji , Eric Charton , Marie-Jean Meurs

Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side…

Computation and Language · Computer Science 2024-06-05 Shixuan Fan , Wei Wei , Xiaofei Wen , Xianling Mao , Jixiong Chen , Dangyang Chen

Implicit discourse relation recognition (IDRR) -- the task of identifying the implicit coherence relation between two text spans -- requires deep semantic understanding. Recent studies have shown that zero- or few-shot approaches…

Computation and Language · Computer Science 2025-03-27 Frances Yung , Varsha Suresh , Zaynab Reza , Mansoor Ahmad , Vera Demberg

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

Computation and Language · Computer Science 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

Integrative Complexity (IC) is a psychometric that measures the ability of a person to recognize multiple perspectives and connect them, thus identifying paths for conflict resolution. IC has been linked to a wide variety of political,…

Computers and Society · Computer Science 2019-06-06 Alexander Robertson , Luca Maria Aiello , Daniele Quercia

Conversational search is an approach to information retrieval (IR), where users engage in a dialogue with an agent in order to satisfy their information needs. Previous conceptual work described properties and actions a good agent should…

Computation and Language · Computer Science 2019-12-11 Gustavo Penha , Alexandru Balan , Claudia Hauff

Frozen models trained to mimic static datasets can never improve their performance. Models that can employ internet-retrieval for up-to-date information and obtain feedback from humans during deployment provide the promise of both adapting…

Computation and Language · Computer Science 2022-08-17 Jing Xu , Megan Ung , Mojtaba Komeili , Kushal Arora , Y-Lan Boureau , Jason Weston

Dialogue systems have been widely applied in many scenarios and are now more powerful and ubiquitous than ever before. With large neural models and massive available data, current dialogue systems have access to more knowledge than any…

Currently, a common approach in many speech processing tasks is to leverage large scale pre-trained models by fine-tuning them on in-domain data for a particular application. Yet obtaining even a small amount of such data can be…

Audio and Speech Processing · Electrical Eng. & Systems 2024-08-20 Samuele Cornell , Jordan Darefsky , Zhiyao Duan , Shinji Watanabe

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal
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