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The increasing demand for the web-based digital assistants has given a rapid rise in the interest of the Information Retrieval (IR) community towards the field of conversational question answering (ConvQA). However, one of the critical…

Computation and Language · Computer Science 2023-08-07 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Subhash Sagar , Adnan Mahmood , Yang Zhang

We develop a reinforcement learning based search assistant which can assist users through a set of actions and sequence of interactions to enable them realize their intent. Our approach caters to subjective search where the user is seeking…

Artificial Intelligence · Computer Science 2018-08-21 Milan Aggarwal , Aarushi Arora , Shagun Sodhani , Balaji Krishnamurthy

Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this…

Computation and Language · Computer Science 2026-04-03 Yanxin Luo , Xiaoyu Zhang , Jing Li , Yan Gao , Donghong Han

This paper describes a compact and effective model for low-latency passage retrieval in conversational search based on learned dense representations. Prior to our work, the state-of-the-art approach uses a multi-stage pipeline comprising…

Information Retrieval · Computer Science 2021-11-30 Sheng-Chieh Lin , Jheng-Hong Yang , Jimmy Lin

A peculiarity of conversational search systems is that they involve mixed-initiatives such as system-generated query clarifying questions. Evaluating those systems at a large scale on the end task of IR is very challenging, requiring…

Information Retrieval · Computer Science 2023-11-13 Pierre Erbacher , Jian-Yun Nie , Philippe Preux , Laure Soulier

While state-of-the-art Text-to-Speech systems can generate natural speech of very high quality at sentence level, they still meet great challenges in speech generation for paragraph / long-form reading. Such deficiencies are due to i)…

Computation and Language · Computer Science 2023-10-10 Yujia Xiao , Shaofei Zhang , Xi Wang , Xu Tan , Lei He , Sheng Zhao , Frank K. Soong , Tan Lee

Conversational speech synthesis (CSS) incorporates historical dialogue as supplementary information with the aim of generating speech that has dialogue-appropriate prosody. While previous methods have already delved into enhancing context…

Computation and Language · Computer Science 2023-12-19 Yayue Deng , Jinlong Xue , Yukang Jia , Qifei Li , Yichen Han , Fengping Wang , Yingming Gao , Dengfeng Ke , Ya Li

Quality control in crowdsourcing systems is crucial. It is typically done after data collection, often using additional crowdsourced tasks to assess and improve the quality. These post-hoc methods can easily add cost and latency to the…

Databases · Computer Science 2017-04-11 Hamed Nilforoshan , Jiannan Wang , Eugene Wu

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

Computation and Language · Computer Science 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

Research on conversational search has so far mostly focused on query rewriting and multi-stage passage retrieval. However, synthesizing the top retrieved passages into a complete, relevant, and concise response is still an open challenge.…

Information Retrieval · Computer Science 2023-08-21 Weronika Łajewska , Krisztian Balog

Conversational search utilizes muli-turn natural language contexts to retrieve relevant passages. Existing conversational dense retrieval models mostly view a conversation as a fixed sequence of questions and responses, overlooking the…

Computation and Language · Computer Science 2024-06-05 Haonan Chen , Zhicheng Dou , Kelong Mao , Jiongnan Liu , Ziliang Zhao

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai

The ad-hoc querying process is slow and error prone due to inability of business experts of accessing data directly without involving IT experts. The problem lies in complexity of means used to query data. We propose a new natural language-…

Databases · Computer Science 2016-06-09 Janis Barzdins , Mikus Grasmanis , Edgars Rencis , Agris Sostaks , Juris Barzdins

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…

Computation and Language · Computer Science 2024-02-29 Hongru Wang , Boyang Xue , Baohang Zhou , Rui Wang , Fei Mi , Weichao Wang , Yasheng Wang , Kam-Fai Wong

Semantic caching significantly reduces computational costs and improves efficiency by storing and reusing large language model (LLM) responses. However, existing systems rely primarily on matching individual queries, lacking awareness of…

Computation and Language · Computer Science 2025-07-16 Jianxin Yan , Wangze Ni , Lei Chen , Xuemin Lin , Peng Cheng , Zhan Qin , Kui Ren

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Conversational search plays a vital role in conversational information seeking. As queries in information seeking dialogues are ambiguous for traditional ad-hoc information retrieval (IR) systems due to the coreference and omission…

Computation and Language · Computer Science 2021-03-12 Sheng-Chieh Lin , Jheng-Hong Yang , Rodrigo Nogueira , Ming-Feng Tsai , Chuan-Ju Wang , Jimmy Lin

Conversational dense retrieval has shown to be effective in conversational search. However, a major limitation of conversational dense retrieval is their lack of interpretability, hindering intuitive understanding of model behaviors for…

Information Retrieval · Computer Science 2024-06-04 Yiruo Cheng , Kelong Mao , Zhicheng Dou

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

Information Retrieval · Computer Science 2021-09-14 Mohammad Aliannejadi , Leif Azzopardi , Hamed Zamani , Evangelos Kanoulas , Paul Thomas , Nick Craswel