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LLM safety and ethical alignment are widely discussed, but the impact of content moderation on user satisfaction remains underexplored. In particular, little is known about how users respond when models refuse to answer a prompt-one of the…

Computation and Language · Computer Science 2025-05-19 Stefan Pasch

Safety guardrails in large language models(LLMs) are developed to prevent malicious users from generating toxic content at a large scale. However, these measures can inadvertently introduce or reflect new biases, as LLMs may refuse to…

Computation and Language · Computer Science 2025-11-03 Adel Khorramrouz , Sharon Levy

While the biases of language models in production are extensively documented, the biases of their guardrails have been neglected. This paper studies how contextual information about the user influences the likelihood of an LLM to refuse to…

Computation and Language · Computer Science 2025-08-27 Victoria R. Li , Yida Chen , Naomi Saphra

LLMs are trained to refuse harmful instructions, but do they truly understand harmfulness beyond just refusing? Prior work has shown that LLMs' refusal behaviors can be mediated by a one-dimensional subspace, i.e., a refusal direction. In…

Computation and Language · Computer Science 2025-12-16 Jiachen Zhao , Jing Huang , Zhengxuan Wu , David Bau , Weiyan Shi

Safety alignment has become a critical step to ensure LLMs refuse harmful requests while providing helpful and harmless responses. However, despite the ubiquity of safety alignment for deployed frontier models, two separate lines of recent…

Cryptography and Security · Computer Science 2026-04-06 John T. Halloran

With the increasing adoption of large language models (LLMs), ensuring the safety of LLM systems has become a pressing concern. External LLM-based guardrail models have emerged as a popular solution to screen unsafe inputs and outputs, but…

Computation and Language · Computer Science 2025-10-08 Yining She , Daniel W. Peterson , Marianne Menglin Liu , Vikas Upadhyay , Mohammad Hossein Chaghazardi , Eunsuk Kang , Dan Roth

As large language models (LLMs) become integrated into everyday applications, ensuring their robustness and security is increasingly critical. In particular, LLMs can be manipulated into unsafe behaviour by prompts known as jailbreaks. The…

Large Language Models (LLMs) are widely used across sectors, yet their alignment with International Humanitarian Law (IHL) is not well understood. This study evaluates eight leading LLMs on their ability to refuse prompts that explicitly…

Computers and Society · Computer Science 2025-06-10 John Mavi , Diana Teodora Găitan , Sergio Coronado

LLMs are increasingly capable of persuasion, which raises the question of how to protect users against manipulation. In a preregistered user study (N=120) across four decision-making scenarios, we find that an adversarial LLM with a hidden…

Machine Learning · Computer Science 2026-05-12 Lennart Wachowiak , Scott D. Blain , David Williams-King , Samuele Marro

Recent advancements in large language models (LLMs) have demonstrated that fine-tuning and human alignment can render LLMs harmless. In practice, such "harmlessness" behavior is mainly achieved by training models to reject harmful requests,…

Computation and Language · Computer Science 2025-03-25 Shengyun Si , Xinpeng Wang , Guangyao Zhai , Nassir Navab , Barbara Plank

Credible safety plans for advanced AI development require methods to verify agent behavior and detect potential control deficiencies early. A fundamental aspect is ensuring agents adhere to safety-critical principles, especially when these…

Machine Learning · Computer Science 2025-07-11 Ram Potham

Safety alignment aims to ensure that large language models (LLMs) refuse harmful requests by post-training on harmful queries paired with refusal answers. Although safety alignment is widely adopted in industry, the overrefusal problem…

Artificial Intelligence · Computer Science 2026-03-13 Zhiyu Xue , Zimo Qi , Guangliang Liu , Bocheng Chen , Ramtin Pedarsani

LLM-enabled robots prioritizing scarce assistance in social settings face pluralistic values and LLM behavioral variability: reasonable people can disagree about who is helped first, while LLM-mediated interaction policies vary across…

Artificial Intelligence · Computer Science 2026-03-18 Carmen Ng

With the rapid uptake of generative AI, investigating human perceptions of generated responses has become crucial. A major challenge is their `aptitude' for hallucinating and generating harmful contents. Despite major efforts for…

Safety alignment in large language models (LLMs), particularly for cybersecurity tasks, primarily focuses on preventing misuse. While this approach reduces direct harm, it obscures a complementary failure mode: denial of assistance to…

Cryptography and Security · Computer Science 2026-03-12 David Campbell , Neil Kale , Udari Madhushani Sehwag , Bert Herring , Nick Price , Dan Borges , Alex Levinson , Christina Q Knight

Large Language Models (LLMs) deployed in production environments face a fundamental safety-utility trade-off either a strict filtering mechanisms prevent harmful outputs but often block benign queries or a relaxed controls risk unsafe…

Artificial Intelligence · Computer Science 2026-02-18 Ankit Sharma , Nachiket Tapas , Jyotiprakash Patra

Refusal behavior in large language models (LLMs) enables them to decline responding to harmful, unethical, or inappropriate prompts, ensuring alignment with ethical standards. This paper investigates refusal behavior across six LLMs from…

Computation and Language · Computer Science 2025-01-15 Fabian Hildebrandt , Andreas Maier , Patrick Krauss , Achim Schilling

The potential effectiveness of counterspeech as a hate speech mitigation strategy is attracting increasing interest in the NLG research community, particularly towards the task of automatically producing it. However, automatically generated…

Computation and Language · Computer Science 2024-10-07 Helena Bonaldi , Greta Damo , Nicolás Benjamín Ocampo , Elena Cabrio , Serena Villata , Marco Guerini

Safety alignment approaches in large language models (LLMs) often lead to the over-refusal of benign queries, significantly diminishing their utility in sensitive scenarios. To address this challenge, we introduce FalseReject, a…

Computation and Language · Computer Science 2025-07-16 Zhehao Zhang , Weijie Xu , Fanyou Wu , Chandan K. Reddy

LLMs increasingly exhibit over-refusal behavior, where safety mechanisms cause models to reject benign instructions that seemingly resemble harmful content. This phenomenon diminishes utility in production applications that repeatedly rely…

Computation and Language · Computer Science 2026-04-21 Utsav Maskey , Sumit Yadav , Mark Dras , Usman Naseem
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