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Optimization of human-AI teams hinges on the AI's ability to tailor its interaction to individual human teammates. A common hypothesis in adaptive AI research is that minor differences in people's predisposition to trust can significantly…
Feedback from artificial intelligence (AI) is increasingly easy to access and research has already established that people learn from it. But individuals choose when and how to seek such feedback, and more engaged and motivated individuals…
Increasing interest in ensuring the safety of next-generation Artificial Intelligence (AI) systems calls for novel approaches to embedding morality into autonomous agents. This goal differs qualitatively from traditional task-specific AI…
To widen their accessibility and increase their utility, intelligent agents must be able to learn complex behaviors as specified by (non-expert) human users. Moreover, they will need to learn these behaviors within a reasonable amount of…
Although recent developments in generative AI have greatly enhanced the capabilities of conversational agents such as Google's Gemini (formerly Bard) or OpenAI's ChatGPT, it's unclear whether the usage of these agents aids users across…
Performance optimization is a critical yet challenging aspect of software development, often requiring a deep understanding of system behavior, algorithmic tradeoffs, and careful code modifications. Although recent advances in AI coding…
Amid ongoing policy and managerial debates on keeping humans in the loop of AI decision-making, we investigate whether human involvement in AI-based service production benefits downstream consumers. Partnering with a large savings bank in…
Organizations are rapidly deploying artificial intelligence (AI) systems to manage their workers. However, AI has been found at times to be unfair to workers. Unfairness toward workers has been associated with decreased worker effort and…
Experimental evidence confirms that AI tools raise worker productivity, but also that sustained use can erode the expertise on which those gains depend. We develop a dynamic model in which a decision-maker chooses AI usage intensity for a…
While human-AI collaboration systems have increasingly been built to increase efficiency or support creativity, little work has examined how the design of interactions shapes the social connection between human and artificial agent. We…
Can an expensive AI model effectively direct a cheap one to solve software engineering tasks? We study this question by introducing ManagerWorker, a two-agent pipeline where an expensive "manager" model (text-only, no code execution)…
We seek measurable properties of AI agents that make them better or worse teammates from the subjective perspective of human collaborators. Our experiments use the cooperative card game Hanabi -- a common benchmark for AI-teaming research.…
There are many unknowns regarding the characteristics and dynamics of human-AI teams, including a lack of understanding of how certain human-human teaming concepts may or may not apply to human-AI teams and how this composition affects team…
We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the…
This study investigates students' perceptions of Artificial Intelligence (AI) grading systems in an undergraduate computer science course (n = 27), focusing on a block-based programming final project. Guided by the ethical principles…
AI systems are being deployed to support human decision making in high-stakes domains. In many cases, the human and AI form a team, in which the human makes decisions after reviewing the AI's inferences. A successful partnership requires…
This paper discusses the use of Artificial Intelligence (AI) to enhance workplace productivity and employee well-being. By integrating machine learning (ML) techniques with neurobiological data, the proposed approaches ensure alignment with…
Effective workplace communication is essential for managerial success, yet many managers lack access to tailored and sustained training. Although AI-assisted communication systems may offer scalable training solutions, little is known about…
Humble AI (Knowles et al., 2023) argues for cautiousness in AI development and deployments through scepticism (accounting for limitations of statistical learning), curiosity (accounting for unexpected outcomes), and commitment (accounting…
This study examines the evolving impact of algorithmic management on human resource management (HRM) practices, with a focus on employee autonomy, procedural transparency, and the sociotechnical dynamics of performance evaluation. Rather…