Related papers: Emotion Classification In-Context in Spanish
Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…
In this paper, we present our approach for sentiment classification on Spanish-English code-mixed social media data in the SemEval-2020 Task 9. We investigate performance of various pre-trained Transformer models by using different…
Speech emotion recognition has evolved from research to practical applications. Previous studies of emotion recognition from speech have focused on developing models on certain datasets like IEMOCAP. The lack of data in the domain of…
Understanding and being able to react to customer feedback is the most fundamental task in providing good customer service. However, there are two major obstacles for international companies to automatically detect the meaning of customer…
This paper proposes a process for a classification model for the facial expressions. The proposed process would aid in specific categorisation of children's emotions from 2 emotions namely 'Happy' and 'Sad'. Since the existing emotion…
Sentiment classification has been crucial for many natural language processing (NLP) applications, such as the analysis of movie reviews, tweets, or customer feedback. A sufficiently large amount of data is required to build a robust…
Emotion classification in multilingual settings remains constrained by the scarcity of annotated data: existing corpora are predominantly English, single-label, and cover few languages. We address this gap by constructing a large-scale…
Emotion detection is pivotal in human communication, as it significantly influences behavior, relationships, and decision-making processes. This study concentrates on text-based emotion detection by leveraging the GoEmotions dataset, which…
In natural language the intended meaning of a word or phrase is often implicit and depends on the context. In this work, we propose a simple yet effective method for sentiment analysis using contextual embeddings and a self-attention…
With increasing globalization and immigration, various studies have estimated that about half of the world population is bilingual. Consequently, individuals concurrently use two or more languages or dialects in casual conversational…
Customer reviews play a crucial role in assessing customer satisfaction, gathering feedback, and driving improvements for businesses. Analyzing these reviews provides valuable insights into customer sentiments, including compliments,…
Emotion classification in text is typically performed with neural network models which learn to associate linguistic units with emotions. While this often leads to good predictive performance, it does only help to a limited degree to…
Emotion detection in textual data has received growing interest in recent years, as it is pivotal for developing empathetic human-computer interaction systems. This paper introduces a method for categorizing emotions from text, which…
In traditional research approaches, sensory perception and emotion classification have traditionally been considered separate domains. Yet, the significant influence of sensory experiences on emotional responses is undeniable. The natural…
Emotion detection techniques have been applied to multiple cases mainly from facial image features and vocal audio features, of which the latter aspect is disputed yet not only due to the complexity of speech audio processing but also the…
In this paper, we propose an attention-based classifier that predicts multiple emotions of a given sentence. Our model imitates human's two-step procedure of sentence understanding and it can effectively represent and classify sentences.…
Emotion classification in NLP assigns emotions to texts, such as sentences or paragraphs. With texts like "I felt guilty when he cried", focusing on the sentence level disregards the standpoint of each participant in the situation: the…
Sentiment analysis is a process widely used in opinion mining campaigns conducted today. This phenomenon presents applications in a variety of fields, especially in collecting information related to the attitude or satisfaction of users…
This paper focuses on finding suitable features to robustly recognize emotions and evaluate customer satisfaction from speech in real acoustic scenarios. The classification of emotions is based on standard and well-known corpora and the…
Within the context of creating new Socially Assistive Robots, emotion recognition has become a key development factor, as it allows the robot to adapt to the user's emotional state in the wild. In this work, we focused on the analysis of…