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With the development of Human-AI Collaboration in Classification (HAI-CC), integrating users and AI predictions becomes challenging due to the complex decision-making process. This process has three options: 1) AI autonomously classifies,…

Computer Vision and Pattern Recognition · Computer Science 2024-07-10 Zheng Zhang , Wenjie Ai , Kevin Wells , David Rosewarne , Thanh-Toan Do , Gustavo Carneiro

This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…

Artificial Intelligence · Computer Science 2025-11-04 Ruijiang Gao , Maytal Saar-Tsechansky , Maria De-Arteaga

Concept Bottleneck Models (CBMs) are machine learning models that improve interpretability by grounding their predictions on human-understandable concepts, allowing for targeted interventions in their decision-making process. However, when…

Human-AI collaboration (HAIC) in decision-making aims to create synergistic teaming between human decision-makers and AI systems. Learning to defer (L2D) has been presented as a promising framework to determine who among humans and AI…

Machine Learning · Computer Science 2022-07-14 Diogo Leitão , Pedro Saleiro , Mário A. T. Figueiredo , Pedro Bizarro

Human-AI collaboration has the potential to transform various domains by leveraging the complementary strengths of human experts and Artificial Intelligence (AI) systems. However, unobserved confounding can undermine the effectiveness of…

Human-Computer Interaction · Computer Science 2025-02-27 Ruijiang Gao , Mingzhang Yin

Human-AI cooperative classification (HAI-CC) approaches aim to develop hybrid intelligent systems that enhance decision-making in various high-stakes real-world scenarios by leveraging both human expertise and AI capabilities. Current…

Machine Learning · Computer Science 2024-12-05 Zheng Zhang , Cuong Nguyen , Kevin Wells , Thanh-Toan Do , David Rosewarne , Gustavo Carneiro

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in…

Human-Computer Interaction · Computer Science 2025-03-13 Shuai Ma , Qiaoyi Chen , Xinru Wang , Chengbo Zheng , Zhenhui Peng , Ming Yin , Xiaojuan Ma

Recent work has shown the potential benefit of selective prediction systems that can learn to defer to a human when the predictions of the AI are unreliable, particularly to improve the reliability of AI systems in high-stakes applications…

This paper introduces A2C, a multi-stage collaborative decision framework designed to enable robust decision-making within human-AI teams. Drawing inspiration from concepts such as rejection learning and learning to defer, A2C incorporates…

Human-Computer Interaction · Computer Science 2024-01-29 Shahroz Tariq , Mohan Baruwal Chhetri , Surya Nepal , Cecile Paris

Despite impressive performance in many benchmark datasets, AI models can still make mistakes, especially among out-of-distribution examples. It remains an open question how such imperfect models can be used effectively in collaboration with…

Artificial Intelligence · Computer Science 2022-04-26 Vivian Lai , Samuel Carton , Rajat Bhatnagar , Q. Vera Liao , Yunfeng Zhang , Chenhao Tan

AI predictive systems are increasingly embedded in decision making pipelines, shaping high stakes choices once made solely by humans. Yet robust decisions under uncertainty still rely on capabilities that current AI lacks: domain knowledge…

Artificial Intelligence · Computer Science 2025-10-28 Sima Noorani , Shayan Kiyani , George Pappas , Hamed Hassani

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…

Artificial Intelligence · Computer Science 2026-05-28 Maharshi Gor , Yoo Yeon Sung , Yu Hou , Eve Fleisig , Irene Ying , Tianyi Zhou , Jordan Boyd-Graber

We develop a decision-theoretic model of human-AI interaction to study when AI assistance improves or impairs human decision-making. A human decision-maker observes private information and receives a recommendation from an AI system, but…

Computer Science and Game Theory · Computer Science 2026-02-17 Saurabh Amin , Amine Bennouna , Daniel Huttenlocher , Dingwen Kong , Liang Lyu , Asuman Ozdaglar

Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration…

Human-Computer Interaction · Computer Science 2025-10-10 Joshua Holstein , Gerhard Satzger

Learning to defer (L2D) aims to improve human-AI collaboration systems by learning how to defer decisions to humans when they are more likely to be correct than an ML classifier. Existing research in L2D overlooks key real-world aspects…

Learning to defer (L2D) enables human-AI cooperation by deciding when an AI system should act autonomously or defer to a human expert. Existing L2D methods, however, assume static human performance, contradicting well-established findings…

Machine Learning · Computer Science 2026-04-07 Zheng Zhang , Cuong C. Nguyen , David Rosewarne , Kevin Wells , Gustavo Carneiro

Several strands of research have aimed to bridge the gap between artificial intelligence (AI) and human decision-makers in AI-assisted decision-making, where humans are the consumers of AI model predictions and the ultimate decision-makers…

Human-Computer Interaction · Computer Science 2022-04-06 Charvi Rastogi , Yunfeng Zhang , Dennis Wei , Kush R. Varshney , Amit Dhurandhar , Richard Tomsett

Deploying AI-powered systems requires trustworthy models supporting effective human interactions, going beyond raw prediction accuracy. Concept bottleneck models promote trustworthiness by conditioning classification tasks on an…

As artificial intelligence (AI) systems play an increasingly prominent role in human decision-making, challenges surface in the realm of human-AI interactions. One challenge arises from the suboptimal AI policies due to the inadequate…

Machine Learning · Statistics 2024-03-22 Guanting Chen , Xiaocheng Li , Chunlin Sun , Hanzhao Wang

In many machine learning applications, there are multiple decision-makers involved, both automated and human. The interaction between these agents often goes unaddressed in algorithmic development. In this work, we explore a simple version…

Machine Learning · Statistics 2018-09-10 David Madras , Toniann Pitassi , Richard Zemel
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