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In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

Human-Computer Interaction · Computer Science 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

AI is increasingly used to scale collective decision-making, but far less attention has been paid to how such systems can support procedural legitimacy, particularly the conditions shaping losers' consent: whether participants who do not…

Human-Computer Interaction · Computer Science 2026-04-08 Suyash Fulay , Prerna Ravi , Emily Kubin , Shrestha Mohanty , Michiel Bakker , Deb Roy

Deep neural networks are increasingly being used for computer-aided diagnosis, but erroneous diagnoses can be extremely costly for patients. We propose a learning to defer with uncertainty (LDU) algorithm which identifies patients for whom…

Machine Learning · Computer Science 2021-11-30 Jessie Liu , Blanca Gallego , Sebastiano Barbieri

Deep learning-based support systems have demonstrated encouraging results in numerous clinical applications involving the processing of time series data. While such systems often are very accurate, they have no inherent mechanism for…

Machine Learning · Computer Science 2020-12-16 Kristoffer Wickstrøm , Karl Øyvind Mikalsen , Michael Kampffmeyer , Arthur Revhaug , Robert Jenssen

For safety, medical AI systems undergo thorough evaluations before deployment, validating their predictions against a ground truth which is assumed to be fixed and certain. However, this ground truth is often curated in the form of…

The reliable measurement of confidence in classifiers' predictions is very important for many applications and is, therefore, an important part of classifier design. Yet, although deep learning has received tremendous attention in recent…

Artificial Intelligence · Computer Science 2020-07-01 Amit Mandelbaum , Daphna Weinshall

When should we delegate decisions to AI systems? While the value alignment literature has developed techniques for shaping AI values, less attention has been paid to how to determine, under uncertainty, when imperfect alignment is good…

Artificial Intelligence · Computer Science 2025-12-23 Daniel A. Herrmann , Abinav Chari , Isabelle Qian , Sree Sharvesh , B. A. Levinstein

AI is getting more involved in tasks formerly exclusively assigned to humans. Most of research on perceptions and social acceptability of AI in these areas is mainly restricted to the Western world. In this study, we compare trust,…

Human-Computer Interaction · Computer Science 2023-07-31 Vishakha Agrawal , Serhiy Kandul , Markus Kneer , Markus Christen

Artificial Intelligence (AI) algorithms are increasingly providing decision making and operational support across multiple domains. AI includes a wide library of algorithms for different problems. One important notion for the adoption of AI…

Artificial Intelligence · Computer Science 2021-11-16 Feras A. Batarseh , Laura Freeman

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

Artificial Intelligence · Computer Science 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

Uncertainty is a key feature of any machine learning model and is particularly important in neural networks, which tend to be overconfident. This overconfidence is worrying under distribution shifts, where the model performance silently…

Machine Learning · Computer Science 2024-03-18 Arthur Thuy , Dries F. Benoit

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…

Human-Computer Interaction · Computer Science 2026-03-06 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

According to several empirical investigations, despite enhancing human capabilities, human-AI cooperation frequently falls short of expectations and fails to reach true synergy. We propose a task-driven framework that reverses prevalent…

Computers and Society · Computer Science 2026-05-26 Saleh Afroogh , Kush R. Varshney , Jason D'Cruz

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

Data-driven models are increasingly adopted in critical scientific fields like weather forecasting and fluid dynamics. These methods can fail on out-of-distribution (OOD) data, but detecting such failures in regression tasks is an open…

Machine Learning · Computer Science 2026-05-12 Bogdan Raonić , Siddhartha Mishra , Samuel Lanthaler

Cognitive diagnosis models have been widely used in different areas, especially intelligent education, to measure users' proficiency levels on knowledge concepts, based on which users can get personalized instructions. As the measurement is…

Computers and Society · Computer Science 2024-03-25 Fei Wang , Qi Liu , Enhong Chen , Chuanren Liu , Zhenya Huang , Jinze Wu , Shijin Wang

Whenever an AI model is used to predict a relevant (binary) outcome in AI-assisted decision making, it is widely agreed that, together with each prediction, the model should provide an AI confidence value. However, it has been unclear why…

Artificial Intelligence · Computer Science 2025-01-27 Nina L. Corvelo Benz , Manuel Gomez Rodriguez

Geosteering workflows are increasingly based on the quantification of subsurface uncertainties during real-time operations. As a consequence operational decision making is becoming both better informed and more complex. This paper presents…

Human-Computer Interaction · Computer Science 2021-11-16 Sergey Alyaev , Reidar Brumer Bratvold , Sofija Ivanova , Andrew Holsaeter , Morten Bendiksen

Our goal is to model and experimentally assess trust evolution to predict future beliefs and behaviors of human-robot teams in dynamic environments. Research suggests that maintaining trust among team members in a human-robot team is vital…

Robotics · Computer Science 2025-11-12 Dong Hae Mangalindan , Ericka Rovira , Vaibhav Srivastava

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

Human-Computer Interaction · Computer Science 2026-01-27 Tejas Srinivasan , Jesse Thomason