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Large language models (LLMs) enabled dialogue systems have become one of the central modes in human-machine interaction, which bring about vast amounts of conversation logs and increasing demand for dialogue generation. The dialogue's…

Computation and Language · Computer Science 2025-06-02 Minzheng Wang , Xinghua Zhang , Kun Chen , Nan Xu , Haiyang Yu , Fei Huang , Wenji Mao , Yongbin Li

We deploy large language models (LLMs) as business development (BD) agents for persuasive price negotiation in online travel agencies (OTAs). The agent must follow a multi-stage Standard Operating Procedure (SOP) and strict guardrails (no…

Computation and Language · Computer Science 2026-04-30 Xia Zeng , Yihan Chen , Luhui Liu , Chao Luo , Ye Chen , Zhuoran Zhuang

We develop assistive agents based on Large Language Models (LLMs) that aid interlocutors in business negotiations. Specifically, we simulate business negotiations by letting two LLM-based agents engage in role play. A third LLM acts as a…

Computation and Language · Computer Science 2025-02-18 Yuncheng Hua , Lizhen Qu , Gholamreza Haffari

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally…

Computation and Language · Computer Science 2026-01-14 Xinrong Zhang , Yingfa Chen , Shengding Hu , Xu Han , Zihang Xu , Yuanwei Xu , Weilin Zhao , Maosong Sun , Zhiyuan Liu

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

We introduce ALaRM, the first framework modeling hierarchical rewards in reinforcement learning from human feedback (RLHF), which is designed to enhance the alignment of large language models (LLMs) with human preferences. The framework…

Computation and Language · Computer Science 2024-03-19 Yuhang Lai , Siyuan Wang , Shujun Liu , Xuanjing Huang , Zhongyu Wei

Large language models (LLMs) have demonstrated remarkable capabilities across a range of text-generation tasks. However, LLMs still struggle with problems requiring multi-step decision-making and environmental feedback, such as online…

Artificial Intelligence · Computer Science 2025-02-18 Zhenfang Chen , Delin Chen , Rui Sun , Wenjun Liu , Chuang Gan

Distilling large language models (LLMs) typically involves transferring the teacher model's responses through supervised fine-tuning (SFT). However, this approach neglects the potential to distill both data (output content) and reward…

Computation and Language · Computer Science 2025-02-28 Yudi Zhang , Lu Wang , Meng Fang , Yali Du , Chenghua Huang , Jun Wang , Qingwei Lin , Mykola Pechenizkiy , Dongmei Zhang , Saravan Rajmohan , Qi Zhang

Recent advancements in state-of-the-art (SOTA) Large Language Model (LLM) agents, especially in multi-turn dialogue tasks, have been primarily driven by supervised fine-tuning and high-quality human feedback. However, as base LLM models…

Computation and Language · Computer Science 2025-07-21 Barrett Martin Lattimer , Varun Gangal , Ryan McDonald , Yi Yang

Although reward models have been successful in improving multimodal large language models, the reward models themselves remain brutal and contain minimal information. Notably, existing reward models only mimic human annotations by assigning…

Machine Learning · Computer Science 2025-02-26 Deqing Fu , Tong Xiao , Rui Wang , Wang Zhu , Pengchuan Zhang , Guan Pang , Robin Jia , Lawrence Chen

Reward models are central to aligning large language models, yet they often overfit to spurious cues such as response length and overly agreeable tone. Most prior work weakens these cues directly by penalizing or controlling specific…

Computation and Language · Computer Science 2026-04-17 Yunsheng Lu , Zijiang Yang , Licheng Pan , Zhixuan Chu

In recent years, Large Language Models (LLMs) have garnered significant attention from the research community due to their exceptional performance and generalization capabilities. In this paper, we introduce a novel method for…

Audio and Speech Processing · Electrical Eng. & Systems 2023-09-21 Egor Lakomkin , Chunyang Wu , Yassir Fathullah , Ozlem Kalinli , Michael L. Seltzer , Christian Fuegen

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Large Language Models (LLMs) excel at generating human-like dialogues and comprehending text. However, understanding the subtleties of complex exchanges in language remains a challenge. We propose a bootstrapping framework that leverages…

Computation and Language · Computer Science 2024-08-27 Tanushree Banerjee , Richard Zhu , Runzhe Yang , Karthik Narasimhan

Reward models (RMs) have become essential for aligning large language models (LLMs), serving as scalable proxies for human evaluation in both training and inference. However, existing RMs struggle on knowledge-intensive and long-form tasks,…

Computation and Language · Computer Science 2025-10-30 Ziyou Hu , Zhengliang Shi , Minghang Zhu , Haitao Li , Teng Sun , Pengjie Ren , Suzan Verberne , Zhaochun Ren

Large language models (LLMs) have been increasingly used to interact with external environments (e.g., games, compilers, APIs) as goal-driven agents. However, it remains challenging for these language agents to quickly and efficiently learn…

Artificial Intelligence · Computer Science 2023-10-11 Noah Shinn , Federico Cassano , Edward Berman , Ashwin Gopinath , Karthik Narasimhan , Shunyu Yao

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Recent advances in large language models (LLMs) have demonstrated significant progress in performing complex tasks. While Reinforcement Learning from Human Feedback (RLHF) has been effective in aligning LLMs with human preferences, it is…

Machine Learning · Computer Science 2025-05-30 Chaoqi Wang , Zhuokai Zhao , Yibo Jiang , Zhaorun Chen , Chen Zhu , Yuxin Chen , Jiayi Liu , Lizhu Zhang , Xiangjun Fan , Hao Ma , Sinong Wang

Aligning the behavior of Large language models (LLMs) with human intentions and values remains a critical challenge. Reinforcement learning from human feedback (RLHF) aligns LLMs by training a reward model (RM) on human preferences and…

Computation and Language · Computer Science 2025-12-25 Jiayi Zhou , Jiaming Ji , Juntao Dai , Dong Li , Yaodong Yang

We study estimation and statistical inference for reward models used in aligning large language models (LLMs). A key component of LLM alignment is reinforcement learning from human feedback (RLHF), where humans compare pairs of…

Machine Learning · Statistics 2025-12-04 Pangpang Liu , Junwei Lu , Will Wei Sun