Related papers: Voice to Vision: Enhancing Civic Decision-Making t…
Developers usually use diagrams and source code to jointly discuss and plan software architecture changes. With this poster, we present our on-going work on a novel approach that enables developers to collaboratively use software city…
Voice plays an important role in our lives by facilitating communication, conveying emotions, and indicating health. Therefore, tracking vocal interactions can provide valuable insight into many aspects of our lives. This paper presents our…
Participatory citizen platforms are innovative solutions to digitally better engage citizens in policy-making and deliberative democracy in general. Although these platforms have been used also in an engineering context, thus far, there is…
Digital platforms increasingly support collaboration across organizations, yet many remain constrained by fragmented data and limited transparency. This paper presents the Global Solutions Initiative (GSI) D-Hub, a data-driven coordination…
Entrepreneurs in resource-constrained communities often lack time and support to translate ideas into actionable business plans. While generative AI promises assistance, most systems assume high digital literacy and overlook community…
Data is a valuable asset, and sharing it as a product across organizations is key to building comprehensive and useful insights in fields such as science and industry. Before sharing, data often requires transformation to comply with…
City governments in the United States are increasingly pressured to adopt emerging technologies. Yet, these systems often risk biased and disparate outcomes. Scholars studying public sector technology design have converged on the need to…
Automation of tasks can have critical consequences when humans lose agency over decision processes. Deep learning models are particularly susceptible since current black-box approaches lack explainable reasoning. We argue that both the…
The integration of AI into journalism challenges participatory design (PD), particularly with respect to stakeholder influence, workplace perceptions, and organizational dynamics. Traditional PD assumes that users can shape technologies,…
Over the past decades, improvements in data collection hardware coupled with novel artificial intelligence algorithms have made it possible for researchers to understand urban environments at an unprecedented scale. From local interactions…
In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
AI is now embedded in healthcare, finance, policy, and many other domains, yet genuine human-AI synergy - combined performance that exceeds what either party achieves alone - is uncommon. Meta-analyses show that AI assistance tends to…
Knowledge can't be disentangled from people. As AI knowledge systems mine vast volumes of work-related data, the knowledge that's being extracted and surfaced is intrinsically linked to the people who create and use it. When predictive…
We attempt to take a comprehensive look at the challenges of representing the spatio-temporal structures and dynamic processes defining a city's overall characteristics. For the task of urban planning and urban operation, we take the stance…
Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are being used to support tasks associated with urban planning,…
Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…
Voice assistants (VAs) are becoming a feature of our everyday life. Yet, the user experience (UX) is often limited, leading to underuse, disengagement, and abandonment. Co-designing interactions for VAs with potential end-users can be…
Information and communication technology has the capability to improve the process by which governments involve citizens in formulating public policy and public projects. Even though much of government regulations may now be in digital form…
Decision support systems seek to enable informed decision-making. In the recent years, automated planning techniques have been leveraged to empower such systems to better aid the human-in-the-loop. The central idea for such decision support…