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Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…

Human-Computer Interaction · Computer Science 2024-05-27 Riku Arakawa , Hiromu Yakura

Advances in artificial intelligence (AI) are enabling systems that augment and collaborate with humans to perform simple, mechanistic tasks like scheduling meetings and grammar-checking text. However, such Human-AI collaboration poses…

Computation and Language · Computer Science 2022-03-30 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

Robotic coaches have been recently investigated to promote mental well-being in various contexts such as workplaces and homes. With the widespread use of Large Language Models (LLMs), HRI researchers are called to consider language…

Human-Computer Interaction · Computer Science 2024-01-29 Micol Spitale , Minja Axelsson , Hatice Gunes

Semi-structured interviews highly rely on the quality of follow-up questions, yet interviewers' knowledge and skills may limit their depth and potentially affect outcomes. While many studies have shown the usefulness of large language…

Human-Computer Interaction · Computer Science 2025-09-17 He Zhang , Yueyan Liu , Xin Guan , Jie Cai , John M. Carroll

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

Human-Computer Interaction · Computer Science 2026-02-02 Behnam Rahdari , Sameer Shaikh , Jonathan H Chen , Tobias Gerstenberg , Shriti Raj

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

Information Retrieval · Computer Science 2021-06-09 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Over the last two decades, technology use in language learning and teaching has significantly advanced and is now referred to as Computer-Assisted Language Learning (CALL). Recently, the integration of Artificial Intelligence (AI) into CALL…

Human-Computer Interaction · Computer Science 2024-03-04 Dara Tafazoli

Conversational AI agents are proliferating, embodying a range of devices such as smart speakers, smart displays, robots, cars, and more. We can envision a future where a personal conversational agent could migrate across different form…

Computers and Society · Computer Science 2021-09-07 Ravi Tejwani , Felipe Moreno , Sooyeon Jeong , Hae Won Park , Cynthia Breazeal

Assistive agents should not only take actions on behalf of a human, but also step out of the way and cede control when there are important decisions to be made. However, current methods for building assistive agents, whether via mimicking…

Artificial Intelligence · Computer Science 2025-10-17 Evan Ellis , Vivek Myers , Jens Tuyls , Sergey Levine , Anca Dragan , Benjamin Eysenbach

Developing intelligent agents capable of seamless coordination with humans is a critical step towards achieving artificial general intelligence. Existing methods for human-AI coordination typically train an agent to coordinate with a…

Machine Learning · Computer Science 2023-11-02 Cong Guan , Lichao Zhang , Chunpeng Fan , Yichen Li , Feng Chen , Lihe Li , Yunjia Tian , Lei Yuan , Yang Yu

Recent gains in popularity of AI conversational agents have led to their increased use for improving productivity and supporting well-being. While previous research has aimed to understand the risks associated with interactions with AI…

AI offers key advantages such as instant generation, multi-modal support, and personalized adaptability - potential that can address the highly heterogeneous communication barriers faced by people with aphasia (PWAs). We designed…

Human-Computer Interaction · Computer Science 2025-04-15 Lei Mao , Jong Ho Lee , Yasmeen Faroqi Shah , Stephanie Valencia

A key task in AI practice is to assess potential impacts to prevent harm. Current AI tools assisting AI impact assessment have not been designed or evaluated for collaborative team brainstorming, and they do not capture the range of views…

Human-Computer Interaction · Computer Science 2026-05-01 Jarod Govers , Sanja Šćepanović , Daniele Quercia

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Large and ever-evolving technology companies continue to invest more time and resources to incorporate responsible Artificial Intelligence (AI) into production-ready systems to increase algorithmic accountability. This paper examines and…

Computers and Society · Computer Science 2021-03-04 Bogdana Rakova , Jingying Yang , Henriette Cramer , Rumman Chowdhury

Human-robot collaboration is an essential research topic in artificial intelligence (AI), enabling researchers to devise cognitive AI systems and affords an intuitive means for users to interact with the robot. Of note, communication plays…

Artificial Intelligence · Computer Science 2021-08-09 Qi Wu , Cheng-Ju Wu , Yixin Zhu , Jungseock Joo

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

Generic AI auto-complete for message composition often fails to capture the nuance of personal identity, requiring editing. While harmless in low-stakes settings, for users of Augmentative and Alternative Communication (AAC) devices, who…

Human-Computer Interaction · Computer Science 2026-02-23 Tobias M. Weinberg , Ricardo E. Gonzalez Penuela , Stephanie Valencia , Thijs Roumen

This paper introduces a novel approach to tackle the challenges of preserving and transferring tacit knowledge--deep, experience-based insights that are hard to articulate but vital for decision-making, innovation, and problem-solving.…

Human-Computer Interaction · Computer Science 2025-08-28 Martin Benderoth , Patrick Gebhard , Christian Keller , C. Benjamin Nakhosteen , Stefan Schaffer , Tanja Schneeberger

The emergence of generative AI has accelerated the development of conversational tutoring systems that interact with students through natural language dialogue. Unlike prior intelligent tutoring systems (ITS), which largely function as…

Human-Computer Interaction · Computer Science 2026-02-24 Kirk Vanacore , Ryan S. Baker , Avery H. Closser , Jeremy Roschelle