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The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
When AI systems allow human-like communication, they elicit increasingly complex relational responses. Knowledge workers face a particular challenge: They approach these systems as tools while interacting with them in ways that resemble…
Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…
Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…
The migration of conversational AI agents across different embodiments in order to maintain the continuity of the task has been recently explored to further improve user experience. However, these migratable agents lack contextual…
This contribution explores how the integration of Artificial Intelligence (AI) into organizational practices can be effectively framed through a socio-technical perspective to comply with the requirements of Human-centered AI (HCAI).…
The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…
Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…
With children talking to smart-speakers, smart-phones and even smart-microwaves daily, it is increasingly important to educate students on how these agents work-from underlying mechanisms to societal implications. Researchers are developing…
Workplace learning is used to train employees systematically, e.g., via e-learning or in 1:1 training. However, this is often deemed ineffective and costly. Whereas pure e-learning lacks the possibility of conversational exercise and…
The present study explored managerial and instructor perceptions of their freshly employed cybersecurity workers' or students' preparedness to work effectively in a changing cybersecurity environment that includes AI tools. Specifically, we…
As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…
In the rapidly evolving landscape of AI-mediated communication (AIMC), tools powered by Large Language Models (LLMs) are becoming integral to interpersonal communication. Employing a mixed-methods approach, we conducted a one-week diary and…
The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…
Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…
This paper focuses on AI tutors in foreign language learning, a field of application of AI tutors with great development, especially during the last years, when great advances in natural language understanding and processing in real time,…
As AI systems increasingly become embedded in interactive and im-mersive artistic environments, artists and technologists are discovering new opportunities to engage with their interpretive and autonomous capacities as creative…
Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…
Parent-AI collaboration to support real-time conversations with children is challenging due to the sensitivity and open-ended nature of such interactions. Existing systems often simplify collaboration into static modes, providing limited…