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Large language models (LLMs) have shown promising potential in persuasion, but existing works on training LLM persuaders are still preliminary. Notably, while humans are skilled in modeling their opponent's thoughts and opinions proactively…
Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…
Despite the growing popularity of audio platforms, fact-checking spoken content remains significantly underdeveloped. Misinformation in speech often unfolds across multi-turn dialogues, shaped by speaker interactions, disfluencies,…
While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets…
Large Language Models (LLMs) have shown impressive performance in complex reasoning tasks through the use of Chain-of-Thought (CoT) reasoning, allowing models to break down problems into manageable sub-tasks. However, existing CoT…
The polarization of opinions, information segregation, and cognitive biases on social media have attracted significant academic attention. In real-world networks, information often spans multiple interrelated topics, posing challenges for…
This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…
Large language models (LLMs) have showcased remarkable reasoning capabilities, yet they remain susceptible to errors, particularly in temporal reasoning tasks involving complex temporal logic. Existing research has explored LLM performance…
Multilingual task-oriented dialogue (ToD) facilitates access to services and information for many (communities of) speakers. Nevertheless, the potential of this technology is not fully realised, as current datasets for multilingual ToD -…
While explicit Chain-of-Thought (CoT) equips Large Language Models (LLMs) with strong reasoning capabilities, it requires models to verbalize every intermediate step in text tokens, constraining the model thoughts to the discrete vocabulary…
Theory-of-mind (ToM), a human ability to infer the intentions and thoughts of others, is an essential part of empathetic experiences. We provide here the framework for using NLP models to measure ToM expressed in written texts. For this…
Neural Theory-of-Mind (N-ToM), machine's ability to understand and keep track of the mental states of others, is pivotal in developing socially intelligent agents. However, prevalent N-ToM benchmarks have several shortcomings, including the…
Originating in psychology, $\textit{Theory of Mind}$ (ToM) has attracted significant attention across multiple research communities, especially logic, economics, and robotics. Most psychological work does not aim at formalizing those…
Pragmatic reasoning plays a pivotal role in deciphering implicit meanings that frequently arise in real-life conversations and is essential for the development of communicative social agents. In this paper, we introduce a novel challenge,…
Conversational engagement estimation is posed as a regression problem, entailing the identification of the favorable attention and involvement of the participants in the conversation. This task arises as a crucial pursuit to gain insights…
Large Language Models (LLMs) excel at many tasks but often falter on complex problems that require structured, multi-step reasoning. We introduce the Diagram of Thought (DoT), a framework that enables a single LLM to build and navigate a…
The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…
Conversational memory is the process by which humans encode, retain and retrieve verbal, non-verbal and contextual information from a conversation. Since human memory is selective, differing recollections of the same events can lead to…
The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese…
To increase social bonding with interlocutors, humans naturally acquire the ability to respond appropriately in a given situation by considering which conversational skill is most suitable for the response - a process we call skill-of-mind.…