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Large Language Models (LLMs) and other automated techniques have been increasingly used to support software developers by generating software artifacts such as code snippets, patches, and comments. However, accurately assessing the…

Software Engineering · Computer Science 2025-10-13 Xin Zhou , Kisub Kim , Ting Zhang , Martin Weyssow , Luis F. Gomes , Guang Yang , Kui Liu , Xin Xia , David Lo

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

Computation and Language · Computer Science 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

LLM-as-a-Judge has revolutionized AI evaluation by leveraging large language models for scalable assessments. However, as evaluands become increasingly complex, specialized, and multi-step, the reliability of LLM-as-a-Judge has become…

Computation and Language · Computer Science 2026-01-09 Runyang You , Hongru Cai , Caiqi Zhang , Qiancheng Xu , Meng Liu , Tiezheng Yu , Yongqi Li , Wenjie Li

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Recent advancements in large language models (LLMs) have given rise to the LLM-as-a-judge paradigm, showcasing their potential to deliver human-like judgments. However, in the field of machine translation (MT) evaluation, current…

Computation and Language · Computer Science 2025-02-21 Zhaopeng Feng , Jiayuan Su , Jiamei Zheng , Jiahan Ren , Yan Zhang , Jian Wu , Hongwei Wang , Zuozhu Liu

Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…

Computation and Language · Computer Science 2026-01-23 John Mendonça , Alon Lavie , Isabel Trancoso

Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have…

Computation and Language · Computer Science 2024-07-18 Sahand Sabour , Siyang Liu , Zheyuan Zhang , June M. Liu , Jinfeng Zhou , Alvionna S. Sunaryo , Juanzi Li , Tatia M. C. Lee , Rada Mihalcea , Minlie Huang

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

With the integration of multimodal large language models (MLLMs) into robotic systems and AI applications, embedding emotional intelligence (EI) capabilities is essential for enabling these models to perceive, interpret, and respond to…

Computation and Language · Computer Science 2026-04-28 He Hu , Lianzhong You , Hongbo Xu , Qianning Wang , Fei Richard Yu , Fei Ma , Zebang Cheng , Zheng Lian , Yucheng Zhou , Laizhong Cui

Large Language Models (LLMs) have demonstrated impressive performance in biomedical relation extraction, even in zero-shot scenarios. However, evaluating LLMs in this task remains challenging due to their ability to generate human-like…

Computation and Language · Computer Science 2025-06-03 Md Tahmid Rahman Laskar , Israt Jahan , Elham Dolatabadi , Chun Peng , Enamul Hoque , Jimmy Huang

Large Language Models (LLMs) enable unprecedented social science experimentation by creating controlled hybrid human-AI environments. We introduce Epitome (www.epitome-ai.com), an open experimental platform that operationalizes this…

Computers and Society · Computer Science 2025-12-25 Jingjing Qu , Kejia Hu , Jun Zhu , Yulei Ye , Wenhao Li , Teng Wang , Zhiyun Chen , Chaochao Lu , Aimin Zhou , Xiangfeng Wang , Xia Hu , James Evans

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

Empathetic conversation is a crucial characteristic in daily conversations between individuals. Nowadays, Large Language models (LLMs) have shown outstanding performance in generating empathetic responses. Knowledge bases like COMET can…

Computation and Language · Computer Science 2024-12-10 Huiying Cao , Yiqun Zhang , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

E-commerce platforms have begun recruiting crowdsourced jurors to adjudicate massive volumes of transaction disputes. Unlike formal legal judgment, E-commerce dispute verdicts require grounding pivotal clues from redundant, multi-round,…

Artificial Intelligence · Computer Science 2026-05-28 Yanhui Sun , Wu Liu , Haifeng Ming , Xinru Wang , Hantao Yao , Yongdong Zhang

As Large Language Models (LLMs) become integrated into high-stakes domains, there is a growing need for evaluation methods that are both scalable for real-time deployment and reliable for critical decision-making. While human evaluation is…

Artificial Intelligence · Computer Science 2025-12-02 Xiaochuan Li , Ke Wang , Girija Gouda , Shubham Choudhary , Yaqun Wang , Linwei Hu , Joel Vaughan , Freddy Lecue

Despite the impressive performance of LLM-powered agents, their adoption for Electronic Health Record (EHR) data access remains limited by the absence of benchmarks that adequately capture real-world clinical data access flows. In practice,…

Artificial Intelligence · Computer Science 2026-03-03 Gyubok Lee , Woosog Chay , Heeyoung Kwak , Yeong Hwa Kim , Haanju Yoo , Oksoon Jeong , Meong Hi Son , Edward Choi

Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…

Computation and Language · Computer Science 2025-06-23 Zhuang Chen , Yaru Cao , Guanqun Bi , Jincenzi Wu , Jinfeng Zhou , Xiyao Xiao , Si Chen , Hongning Wang , Minlie Huang

Despite recent advances in understanding and leveraging long-range conversational memory, existing benchmarks still lack systematic evaluation of large language models(LLMs) across diverse memory dimensions, particularly in multi-session…

Computation and Language · Computer Science 2026-01-08 Ye Shen , Dun Pei , Yiqiu Guo , Junying Wang , Yijin Guo , Zicheng Zhang , Qi Jia , Jun Zhou , Guangtao Zhai

Large Language Model (LLM)-based agents have recently shown impressive capabilities in complex reasoning and tool use via multi-step interactions with their environments. While these agents have the potential to tackle complicated tasks,…

Artificial Intelligence · Computer Science 2025-11-04 Jiaye Lin , Yifu Guo , Yuzhen Han , Sen Hu , Ziyi Ni , Licheng Wang , Mingguang Chen , Hongzhang Liu , Ronghao Chen , Yangfan He , Daxin Jiang , Binxing Jiao , Chen Hu , Huacan Wang