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Personalized review generation helps businesses understand user preferences, yet most existing approaches assume extensive review histories of the target user or require additional model training. Real-world applications often face few-shot…
Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…
Large language model (LLM)-based agents are increasingly employed to interact with external environments (e.g., games, APIs, world models) to solve user-provided tasks. However, current frameworks often lack the ability to collaborate…
Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…
Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…
The Structured Dialogue System, referred to as SuDoSys, is an innovative Large Language Model (LLM)-based chatbot designed to provide psychological counseling. SuDoSys leverages the World Health Organization (WHO)'s Problem Management Plus…
It is popular lately to train large language models to be used as chat assistants, but in the conversation between the user and the chat assistant, there are prompts, require multi-turns between the chat assistant and the user. However,…
This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…
Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…
The emergence of Generative AI (Gen AI) and Large Language Models (LLMs) has enabled more advanced chatbots capable of human-like interactions. However, these conversational agents introduce a broader set of operational risks that extend…
Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…
Since the launch of ChatGPT, a powerful AI Chatbot developed by OpenAI, large language models (LLMs) have made significant advancements in both academia and industry, bringing about a fundamental engineering paradigm shift in many areas.…
Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the…
As multi-turn dialogues with large language models (LLMs) grow longer and more complex, how can users better evaluate and review progress on their conversational goals? We present OnGoal, an LLM chat interface that helps users better manage…
Large language models (LLMs) have recently been applied in software engineering to perform tasks such as translating code between programming languages, generating code from natural language, and autocompleting code as it is being written.…
We study the problem of providing recommended responses to customer service agents in live-chat dialogue systems. Smart-reply systems have been widely applied in real-world applications (e.g. Gmail, LinkedIn Messaging), where most of them…
Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as…
It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…
In a rapidly evolving digital landscape autonomous tools and robots are becoming commonplace. Recognizing the significance of this development, this paper explores the integration of Large Language Models (LLMs) like Generative pre-trained…
In this paper, we extended the method proposed in [21] to enable humans to interact naturally with autonomous agents through vocal and textual conversations. Our extended method exploits the inherent capabilities of pre-trained large…