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Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…

Software Engineering · Computer Science 2026-04-29 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Manuel Henrich

Evaluation is pivotal for refining Large Language Models (LLMs), pinpointing their capabilities, and guiding enhancements. The rapid development of LLMs calls for a lightweight and easy-to-use framework for swift evaluation deployment.…

Computation and Language · Computer Science 2024-07-23 Chaoqun He , Renjie Luo , Shengding Hu , Yuanqian Zhao , Jie Zhou , Hanghao Wu , Jiajie Zhang , Xu Han , Zhiyuan Liu , Maosong Sun

As Large Language Models (LLMs) are now capable of producing fluent and coherent content in languages other than English, it is not imperative to precisely evaluate these non-English outputs. However, when assessing the outputs from…

The reliable evaluation of large language models (LLMs) in medical applications remains an open challenge, particularly in capturing the complexity of multi-turn doctor-patient interactions that unfold in real clinical environments.…

Artificial Intelligence · Computer Science 2025-10-15 Yuechun Yu , Han Ying , Haoan Jin , Wenjian Jiang , Dong Xian , Binghao Wang , Zhou Yang , Mengyue Wu

The rise of Multimodal Large Language Models (MLLMs) has become a transformative force in the field of artificial intelligence, enabling machines to process and generate content across multiple modalities, such as text, images, audio, and…

Computation and Language · Computer Science 2025-12-09 Ming Li , Keyu Chen , Ziqian Bi , Ming Liu , Xinyuan Song , Zekun Jiang , Tianyang Wang , Benji Peng , Qian Niu , Junyu Liu , Jinlang Wang , Sen Zhang , Xuanhe Pan , Jiawei Xu , Pohsun Feng

Ranking online reviews by their intrinsic quality is a critical task for e-commerce platforms and information services, impacting user experience and business outcomes. However, quality is a domain-dependent and dynamic concept, making its…

Artificial Intelligence · Computer Science 2025-10-10 Xiaochong Lan , Jie Feng , Yinxing Liu , Xinlei Shi , Yong Li

The ability of Large Language Models (LLMs) to precisely follow complex and fine-grained lexical instructions is a cornerstone of their utility and controllability. However, evaluating this capability remains a significant challenge.…

Computation and Language · Computer Science 2026-03-24 Huimin Ren , Yan Liang , Baiqiao Su , Chaobo Sun , Hengtong Lu , Kaike Zhang , Chen Wei

This study introduces an evaluation framework for multimodal models in medical imaging diagnostics. We developed a pipeline incorporating data preprocessing, model inference, and preference-based evaluation, expanding an initial set of 500…

Image and Video Processing · Electrical Eng. & Systems 2024-12-10 Cailian Ruan , Chengyue Huang , Yahe Yang

Evaluating user-facing AI applications remains a central challenge, especially in open-ended domains such as travel planning, clinical note generation, or dialogue. The gold standard is user feedback (e.g., thumbs up/down) or behavioral…

Computation and Language · Computer Science 2025-12-22 Michael J. Ryan , Yanzhe Zhang , Amol Salunkhe , Yi Chu , Di Xu , Diyi Yang

Large Language Models (LLMs) have demonstrated impressive performance in biomedical relation extraction, even in zero-shot scenarios. However, evaluating LLMs in this task remains challenging due to their ability to generate human-like…

Computation and Language · Computer Science 2025-06-03 Md Tahmid Rahman Laskar , Israt Jahan , Elham Dolatabadi , Chun Peng , Enamul Hoque , Jimmy Huang

We propose OutboundEval, a comprehensive benchmark for evaluating large language models (LLMs) in expert-level intelligent outbound calling scenarios. Unlike existing methods that suffer from three key limitations - insufficient dataset…

Artificial Intelligence · Computer Science 2025-11-17 Pengyu Xu , Shijia Li , Ao Sun , Feng Zhang , Yahan Li , Bo Wu , Zhanyu Ma , Jiguo Li , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Rui Wang , Yang Liu , Xiaobo Hu , Fan Yang , Jia Zheng , Guanghua Yao

The existing methods for evaluating the medical knowledge of Large Language Models (LLMs) are largely based on atemporal examination-style benchmarks, while in reality, medical knowledge is inherently dynamic and continuously evolves as new…

Machine Learning · Computer Science 2026-05-14 Zihan Guan , Qiao Jin , Guangzhi Xiong , Fangyuan Chen , Mengxuan Hu , Qingyu Chen , Yifan Peng , Zhiyong Lu , Anil Vullikanti

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

We introduce MILE-RefHumEval, a reference-free framework for evaluating Large Language Models (LLMs) without ground-truth annotations or evaluator coordination. It leverages an ensemble of independently prompted evaluators guided by a…

Computation and Language · Computer Science 2026-02-11 Nalin Srun , Parisa Rastin , Guénaël Cabanes , Lydia Boudjeloud Assala

As qualitative researchers show growing interest in using automated tools to support interpretive analysis, a large language model (LLM) is often introduced into an analytic workflow as is, without systematic evaluation of interpretive…

Computation and Language · Computer Science 2026-04-02 Songhee Han , Jueun Shin , Jiyoon Han , Bung-Woo Jun , Hilal Ayan Karabatman

Large language models (LLMs) have emerged as powerful tools for analyzing complex datasets. Recent studies demonstrate their potential to generate useful, personalized responses when provided with patient-specific health information that…

Automatic evaluation of machine translation (MT) is a critical tool driving the rapid iterative development of MT systems. While considerable progress has been made on estimating a single scalar quality score, current metrics lack the…

Offsite marketing is essential in e-commerce, enabling businesses to reach customers through external platforms and drive traffic to retail websites. However, most current offsite marketing content is overly generic, template-based, and…

Computation and Language · Computer Science 2025-06-24 Haoran Liu , Amir Tahmasbi , Ehtesham Sam Haque , Purak Jain

The rapid rise in popularity of Large Language Models (LLMs) with emerging capabilities has spurred public curiosity to evaluate and compare different LLMs, leading many researchers to propose their own LLM benchmarks. Noticing preliminary…

Artificial Intelligence · Computer Science 2025-05-15 Timothy R. McIntosh , Teo Susnjak , Nalin Arachchilage , Tong Liu , Paul Watters , Malka N. Halgamuge

Peer review underpins scientific progress, but it is increasingly strained by reviewer shortages and growing workloads. Large Language Models (LLMs) can automatically draft reviews now, but determining whether LLM-generated reviews are…

Computation and Language · Computer Science 2025-11-10 Hyungyu Shin , Jingyu Tang , Yoonjoo Lee , Nayoung Kim , Hyunseung Lim , Ji Yong Cho , Hwajung Hong , Moontae Lee , Juho Kim