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We design and test an efficient democratic process for developing policies that reflect informed public will. The process combines AI-enabled collective dialogues that make deliberation democratically viable at scale with bridging-based…

Computers and Society · Computer Science 2023-11-07 Andrew Konya , Lisa Schirch , Colin Irwin , Aviv Ovadya

As Artificial Intelligence (AI) increasingly becomes an active collaborator in co-creation, understanding the distribution and dynamic of agency is paramount. The Human-Computer Interaction (HCI) perspective is crucial for this analysis, as…

Human-Computer Interaction · Computer Science 2025-09-29 Shuning Zhang , Hui Wang , Xin Yi

Online spaces involve diverse communities engaging in various forms of collaboration, which naturally give rise to discussions, some of which inevitably escalate into conflict or disputes. To address such situations, AI has primarily been…

Human-Computer Interaction · Computer Science 2025-09-16 Soobin Cho , Mark Zachry , David W. McDonald

Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other…

Human-Computer Interaction · Computer Science 2024-10-10 Leena Mathur , Paul Pu Liang , Louis-Philippe Morency

Community engagement processes in representative political contexts, like school districts, generate massive volumes of feedback that overwhelm traditional synthesis methods, creating barriers to shared understanding not only between civic…

Human-Computer Interaction · Computer Science 2025-09-25 Cassandra Overney , Hang Jiang , Urooj Haider , Cassandra Moe , Jasmine Mangat , Frank Pantano , Effie G. McMillian , Paul Riggins , Nabeel Gillani

This chapter explores the influence of Artificial Intelligence (AI) on digital democracy, focusing on four main areas: citizenship, participation, representation, and the public sphere. It traces the evolution from electronic to virtual and…

Computers and Society · Computer Science 2024-12-12 Claudio Novelli , Giulia Sandri

The development of privacy-enhancing technologies has made immense progress in reducing trade-offs between privacy and performance in data exchange and analysis. Similar tools for structured transparency could be useful for AI governance by…

Artificial Intelligence · Computer Science 2023-03-22 Emma Bluemke , Tantum Collins , Ben Garfinkel , Andrew Trask

Designing public spaces requires balancing the interests of diverse stakeholders within a constrained physical and institutional space. Designers usually approach these problems through participatory methods but struggle to incorporate…

Human-Computer Interaction · Computer Science 2025-01-24 Jose A. Guridi , Angel Hsing-Chi Hwang , Duarte Santo , Maria Goula , Cristobal Cheyre , Lee Humphreys , Marco Rangel

Artificial Intelligence (AI) systems, especially generative AI technologies are becoming more relevant in our society. Tools like ChatGPT are being used by members of the disabled community e.g., Autistic people may use it to help compose…

Human-Computer Interaction · Computer Science 2023-09-27 Deepak Giri , Erin Brady

We examined the effectiveness of various human-AI collaboration designs on creative work. Through a human subjects experiment set in the context of creative writing, we found that while AI assistance improved productivity across all models,…

Human-Computer Interaction · Computer Science 2025-01-31 Kartik Hosanagar , Daehwan Ahn

In recent years, there has been an increased emphasis on understanding and mitigating adverse impacts of artificial intelligence (AI) technologies on society. Across academia, industry, and government bodies, a variety of endeavours are…

Computers and Society · Computer Science 2022-05-18 Ramya Srinivasan , Devi Parikh

Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…

Human-Computer Interaction · Computer Science 2021-02-12 Jess Hohenstein , Dominic DiFranzo , Rene F. Kizilcec , Zhila Aghajari , Hannah Mieczkowski , Karen Levy , Mor Naaman , Jeff Hancock , Malte Jung

This article unpacks the design choices behind longstanding and newly proposed computational frameworks aimed at finding common grounds across collective preferences and examines their potential future impacts, both technically and…

Computers and Society · Computer Science 2025-06-25 Manon Revel , Théophile Pénigaud

Large language models have advanced rapidly, from pattern recognition to emerging forms of reasoning, yet they remain confined to linguistic simulation rather than grounded understanding. They can produce fluent outputs that resemble…

Artificial Intelligence · Computer Science 2026-04-17 Rikard Rosenbacke , Carl Rosenbacke , Victor Rosenbacke , Martin McKee

Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…

Human-Computer Interaction · Computer Science 2025-04-22 Zhe Liu

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

In the age of big data, companies and governments are increasingly using algorithms to inform hiring decisions, employee management, policing, credit scoring, insurance pricing, and many more aspects of our lives. AI systems can help us…

Computers and Society · Computer Science 2020-08-25 Evgeni Aizenberg , Jeroen van den Hoven

AI-infused systems have demonstrated remarkable capabilities in addressing diverse human needs within online communities. Their widespread adoption has shaped user experiences and community dynamics at scale. However, designing such systems…

Human-Computer Interaction · Computer Science 2026-04-08 Yuanhao Zhang , Xiaoyu Wang , Jiaxiong Hu , Ziqi Pan , Zhenhui Peng , Xiaojuan Ma

The potential for negative impacts of AI has rapidly become more pervasive around the world, and this has intensified a need for responsible AI governance. While many regulatory bodies endorse risk-based approaches and a multitude of risk…

Computers and Society · Computer Science 2025-02-24 Julia Barnett , Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

Human-AI collaboration is evolving from a tool-based perspective to a partnership model where AI systems complement and enhance human capabilities. Traditional approaches often limit AI to a supportive role, missing the potential for…

Human-Computer Interaction · Computer Science 2025-02-04 Aung Pyae