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As narrative extraction systems grow in complexity, establishing user trust through interpretable and explainable outputs becomes increasingly critical. This paper presents an evaluation of an Explainable Artificial Intelligence (XAI)…

Computation and Language · Computer Science 2025-03-24 Brian Keith , Fausto German , Eric Krokos , Sarah Joseph , Chris North

Current Explainable AI (ExAI) methods, especially in the NLP field, are conducted on various datasets by employing different metrics to evaluate several aspects. The lack of a common evaluation framework is hindering the progress tracking…

Computation and Language · Computer Science 2022-10-14 Julia El Zini , Mohamad Mansour , Basel Mousi , Mariette Awad

Explainable Artificial Intelligence (XAI) aims to improve the transparency of autonomous decision-making through explanations. Recent literature has emphasised users' need for holistic "multi-shot" explanations and personalised engagement…

Artificial Intelligence · Computer Science 2025-01-20 Anjana Wijekoon , Nirmalie Wiratunga , David Corsar , Kyle Martin , Ikechukwu Nkisi-Orji , Belen Díaz-Agudo , Derek Bridge

Artificial intelligence-driven adaptive learning systems are reshaping education through data-driven adaptation of learning experiences. Yet many of these systems lack transparency, offering limited insight into how decisions are made. Most…

Artificial Intelligence · Computer Science 2025-08-04 Maryam Mosleh , Marie Devlin , Ellis Solaiman

Both humans and machine learning models learn from experience, particularly in safety- and reliability-critical domains. While psychology seeks to understand human cognition, the field of Explainable AI (XAI) develops methods to interpret…

Human-Computer Interaction · Computer Science 2025-11-25 Roussel Rahman , Aashwin Ananda Mishra , Wan-Lin Hu

Explainable AI (XAI) aims to provide insights into the decisions made by AI models. To date, most XAI approaches provide only one-time, static explanations, which cannot cater to users' diverse knowledge levels and information needs.…

Human-Computer Interaction · Computer Science 2025-03-24 Tong Zhang , Mengao Zhang , Wei Yan Low , X. Jessie Yang , Boyang Li

Explainable AI (XAI) techniques are increasingly important for the validation and responsible use of modern deep learning models, but are difficult to evaluate due to the lack of good ground-truth to compare against. We propose a framework…

Artificial Intelligence · Computer Science 2026-05-19 Amritpal Singh , Andrey Barsky , Mohamed Ali Souibgui , Ernest Valveny , Dimosthenis Karatzas

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive…

Machine Learning · Computer Science 2021-12-17 Ambreen Hanif

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

Explainable Artificial Intelligence (XAI) aims to provide insights into the decision-making process of AI models, allowing users to understand their results beyond their decisions. A significant goal of XAI is to improve the performance of…

Artificial Intelligence · Computer Science 2023-06-12 Andrea Apicella , Luca Di Lorenzo , Francesco Isgrò , Andrea Pollastro , Roberto Prevete

Explainable artificial intelligence (XAI) aims to develop transparent explanatory approaches for "black-box" deep learning models. However,it remains difficult for existing methods to achieve the trade-off of the three key criteria in…

Computer Vision and Pattern Recognition · Computer Science 2023-12-27 Changqi Sun , Hao Xu , Yuntian Chen , Dongxiao Zhang

Artificial intelligence (AI) systems increasingly support decision-making across critical domains, yet current explainable AI (XAI) approaches prioritize algorithmic transparency over human comprehension. While XAI methods reveal…

Artificial Intelligence · Computer Science 2026-02-13 Christian Meske , Justin Brenne , Erdi Uenal , Sabahat Oelcer , Ayseguel Doganguen

As the field of explainable AI (XAI) is maturing, calls for interactive explanations for (the outputs of) AI models are growing, but the state-of-the-art predominantly focuses on static explanations. In this paper, we focus instead on…

Artificial Intelligence · Computer Science 2023-06-12 Antonio Rago , Hengzhi Li , Francesca Toni

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

Artificial Intelligence · Computer Science 2021-01-26 Sheikh Rabiul Islam , William Eberle , Sheikh Khaled Ghafoor , Mohiuddin Ahmed

Effective human-AI teaming heavily depends on swift trust, particularly in high-stakes scenarios such as emergency response, where timely and accurate decision-making is critical. In these time-sensitive and cognitively demanding settings,…

Artificial Intelligence · Computer Science 2025-07-30 Nishani Fernando , Bahareh Nakisa , Adnan Ahmad , Mohammad Naim Rastgoo

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai