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Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance…

Computation and Language · Computer Science 2025-02-18 Kung-Hsiang Huang , Akshara Prabhakar , Sidharth Dhawan , Yixin Mao , Huan Wang , Silvio Savarese , Caiming Xiong , Philippe Laban , Chien-Sheng Wu

The ability of large language models (LLMs) to mimic human-like intelligence has led to a surge in LLM-based autonomous agents. Though recent LLMs seem capable of planning and reasoning given user instructions, their effectiveness in…

While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their…

As Large Language Models (LLMs) evolve from static dialogue interfaces to autonomous general agents, effective memory is paramount to ensuring long-term consistency. However, existing benchmarks primarily focus on casual conversation or…

Computation and Language · Computer Science 2026-01-13 Haonan Bian , Zhiyuan Yao , Sen Hu , Zishan Xu , Shaolei Zhang , Yifu Guo , Ziliang Yang , Xueran Han , Huacan Wang , Ronghao Chen

The adoption of large language models (LLMs) to assist clinicians has attracted remarkable attention. Existing works mainly adopt the close-ended question-answering (QA) task with answer options for evaluation. However, many clinical…

Recent advancements in large language models (LLMs) have revealed their potential for achieving autonomous agents possessing human-level intelligence. However, existing benchmarks for evaluating LLM Agents either use static datasets,…

Computation and Language · Computer Science 2024-02-27 Junzhe Chen , Xuming Hu , Shuodi Liu , Shiyu Huang , Wei-Wei Tu , Zhaofeng He , Lijie Wen

Enhancing the ability of large language models (LLMs) to follow complex instructions is critical for their deployment in real-world applications. However, existing evaluation methods often oversimplify instruction complexity as a mere…

Computation and Language · Computer Science 2026-03-10 Xiaona Xue , Yiqiao Huang , Jiacheng Li , Yuanhang Zheng , Huiqi Miao , Yunfei Ma , Rui Liu , Xinbao Sun , Minglu Liu , Fanyu Meng , Chao Deng , Junlan Feng

The mismatch between the growing demand for psychological counseling and the limited availability of services has motivated research into the application of Large Language Models (LLMs) in this domain. Consequently, there is a need for a…

Computation and Language · Computer Science 2025-11-13 Bichen Wang , Yixin Sun , Junzhe Wang , Hao Yang , Xing Fu , Yanyan Zhao , Si Wei , Shijin Wang , Bing Qin

Existing long-context benchmarks for Large Language Models (LLMs) focus on evaluating comprehension of long inputs, while overlooking the evaluation of long reasoning abilities. To address this gap, we introduce LongReasonArena, a benchmark…

Computation and Language · Computer Science 2025-08-28 Jiayu Ding , Shuming Ma , Lei Cui , Nanning Zheng , Furu Wei

Excel is a pervasive yet often complex tool, particularly for novice users, where runtime errors arising from logical mistakes or misinterpretations of functions pose a significant challenge. While large language models (LLMs) offer…

The advancement of large language models (LLMs) has led to a greater challenge of having a rigorous and systematic evaluation of complex tasks performed, especially in enterprise applications. Therefore, LLMs need to be able to benchmark…

Computation and Language · Computer Science 2024-10-18 Bing Zhang , Mikio Takeuchi , Ryo Kawahara , Shubhi Asthana , Md. Maruf Hossain , Guang-Jie Ren , Kate Soule , Yada Zhu

Cyber threat intelligence (CTI) is central to modern cybersecurity, providing critical insights for detecting and mitigating evolving threats. With the natural language understanding and reasoning capabilities of large language models…

Cryptography and Security · Computer Science 2025-10-15 Yutong Cheng , Yang Liu , Changze Li , Dawn Song , Peng Gao

Large language models (LLMs) excel across many natural language processing tasks but face challenges in domain-specific, analytical tasks such as conducting research surveys. This study introduces ResearchArena, a benchmark designed to…

Artificial Intelligence · Computer Science 2025-09-09 Hao Kang , Chenyan Xiong

Large language models (LLMs) are increasingly applied to cybersecurity question answering (QA) for critical tasks such as incident response and vulnerability analysis. However, real-world operational contexts, including system logs and…

Cryptography and Security · Computer Science 2026-05-26 Matilda Gaddi , Jin Noh , Onat Gungor , Tajana Rosing

Large Language Models (LLMs) ) have demonstrated promise in boosting productivity across AI-powered tools, yet existing benchmarks like Massive Multitask Language Understanding (MMLU) inadequately assess enterprise-specific task…

Artificial Intelligence · Computer Science 2025-06-26 Liya Wang , David Yi , Damien Jose , John Passarelli , James Gao , Jordan Leventis , Kang Li

As Large Language Models (LLMs) are increasingly deployed as task-oriented agents in enterprise environments, ensuring their strict adherence to complex, domain-specific operational guidelines is critical. While utilizing an LLM-as-a-Judge…

Computation and Language · Computer Science 2026-04-15 Jingbo Yang , Guanyu Yao , Bairu Hou , Xinghan Yang , Nikolai Glushnev , Iwona Bialynicka-Birula , Duo Ding , Shiyu Chang

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

Large language model (LLM) agents are increasingly capable of automating components of machine learning development, yet existing biomedical benchmarks mainly focus on question answering, reasoning, and tool usage, or evaluate only narrow…

Computational Engineering, Finance, and Science · Computer Science 2026-05-18 Loka Li , Duzhen Zhang , Xingbo Du , Leonard Song , Zixiao Wang , Assanali Aukenov , Noel Thomas , Shakhnazar Sailaukan , Yonghan Yang , Feilong Chen , Jiahua Dong , Kun Zhang , Bin Zhang , Le Song

As large language models (LLMs) continue to advance, the need for up-to-date and well-organized benchmarks becomes increasingly critical. However, many existing datasets are scattered, difficult to manage, and make it challenging to perform…

Machine Learning · Computer Science 2025-06-03 Eunsu Kim , Haneul Yoo , Guijin Son , Hitesh Patel , Amit Agarwal , Alice Oh

Real-world data analysis tasks often come with under-specified goals and unclean data. User interaction is necessary to understand and disambiguate a user's intent, and hence, essential to solving these complex tasks. Existing benchmarks…

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