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Large language models (LLMs) can provide users with false, inaccurate, or misleading information, and we consider the output of this type of information as what Natale (2021) calls `banal' deceptive behaviour. Here, we investigate peoples'…

Computers and Society · Computer Science 2025-10-29 Xiao Zhan , Yifan Xu , Noura Abdi , Joe Collenette , Ruba Abu-Salma , Stefan Sarkadi

The rapid advancement of Large Language Models (LLMs) has transformed conversational systems into practical tools used by millions. However, the nature and necessity of information retrieval in real-world conversations remain largely…

Information Retrieval · Computer Science 2025-10-28 Hideaki Joko , Shakiba Amirshahi , Charles L. A. Clarke , Faegheh Hasibi

Voting advice applications (VAAs), which have become increasingly prominent in European elections, are seen as a successful tool for boosting electorates' political knowledge and engagement. However, VAAs' complex language and rigid…

In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general…

Human-Computer Interaction · Computer Science 2024-01-17 Jiayin Wang , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Human-Computer Interaction · Computer Science 2024-09-10 Jaekwon Park , Jiyoung Bae , Unggi Lee , Taekyung Ahn , Sookbun Lee , Dohee Kim , Aram Choi , Yeil Jeong , Jewoong Moon , Hyeoncheol Kim

With the rapid expansion of large language model (LLM) applications, there is an emerging shift in the role of LLM-based AI chatbots from serving merely as general inquiry tools to acting as professional service agents. However, current…

Human-Computer Interaction · Computer Science 2025-09-01 Wenwen Li , Kangwei Shi , Yidong Chai

Chatbots have been an interesting application of natural language generation since its inception. With novel transformer based Generative AI methods, building chatbots have become trivial. Chatbots which are targeted at specific domains for…

Computation and Language · Computer Science 2024-06-14 Bhashithe Abeysinghe , Ruhan Circi

We introduce ChatSQC, an innovative chatbot system that combines the power of OpenAI's Large Language Models (LLM) with a specific knowledge base in Statistical Quality Control (SQC). Our research focuses on enhancing LLMs using specific…

Human-Computer Interaction · Computer Science 2024-10-16 Fadel M. Megahed , Ying-Ju Chen , Inez Zwetsloot , Sven Knoth , Douglas C. Montgomery , L. Allison Jones-Farmer

Systems engineering (SE) is evolving with the availability of generative artificial intelligence (AI) and the demand for a systems-of-systems perspective, formalized under the purview of mission engineering (ME) in the US Department of…

Software Engineering · Computer Science 2025-02-07 Max Ofsa , Taylan G. Topcu

The universal availability of ChatGPT and other similar tools since late 2022 has prompted tremendous public excitement and experimental effort about the potential of large language models (LLMs) to improve learning experience and outcomes,…

Computers and Society · Computer Science 2024-11-05 Renzhe Yu , Zhen Xu , Sky CH-Wang , Richard Arum

Personal health monitoring via IoT in LMICs is limited by affordability, low digital literacy, and limited health data comprehension. We present Guardian Angel, a low-cost, screenless wearable paired with a WhatsApp-based LLM agent that…

Large language models (LLMs) offer novel opportunities to support health behavior change, yet existing work has narrowly focused on text-only interactions. Building on decades of HCI research on effective behavior change interactions, we…

The use of large language models (LLMs) in scholarly publications has grown dramatically since the launch of ChatGPT in late 2022. This usage is often undisclosed, and it can be challenging for readers and reviewers to identify human…

Digital Libraries · Computer Science 2025-12-02 Andrew Gray

We use a duoethnographic approach to study how wearable-integrated LLM chatbots can assist with personalized stress management, addressing the growing need for immediacy and tailored interventions. Two researchers interacted with custom…

Human-Computer Interaction · Computer Science 2025-02-26 Sameer Neupane , Poorvesh Dongre , Denis Gracanin , Santosh Kumar

Since the explosion in popularity of ChatGPT, large language models (LLMs) have continued to impact our everyday lives. Equipped with external tools that are designed for a specific purpose (e.g., for flight booking or an alarm clock), LLM…

Human-Computer Interaction · Computer Science 2025-02-04 Gaole He , Gianluca Demartini , Ujwal Gadiraju

The scarcity of non-English data limits the development of non-English large language models (LLMs). Transforming English-centric LLMs to non-English has been identified as an effective and resource-efficient method. Previous works start…

We investigate the existence and persistence of a specific type of gender bias in some of the popular LLMs and contribute a new benchmark dataset, RealWorldQuestioning (released on HuggingFace ), developed from real-world questions across…

Computation and Language · Computer Science 2026-03-16 Sonal Prabhune , Balaji Padmanabhan , Kaushik Dutta

Wearable devices increasingly support stress detection, while LLMs enable conversational mental health support. However, designing systems that meaningfully connect wearable-triggered stress events with generative dialogue remains…

Human-Computer Interaction · Computer Science 2026-04-07 Poorvesh Dongre , Sameer Neupane , Priyanka Jadhav , Nikitha Donekal Chandrashekar , Christian Webb , Denis Gračanin

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

The emergence of Large Language Models (LLMs) has great potential to reshape the landscape of many social media platforms. While this can bring promising opportunities, it also raises many threats, such as biases and privacy concerns, and…

Human-Computer Interaction · Computer Science 2024-02-14 Kristina Radivojevic , Nicholas Clark , Paul Brenner