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Related papers: WaLLM -- Insights from an LLM-Powered Chatbot depl…

200 papers

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

Since its release in November 2022, ChatGPT has shaken up Stack Overflow, the premier platform for developers queries on programming and software development. Demonstrating an ability to generate instant, human-like responses to technical…

Software Engineering · Computer Science 2025-07-10 Leuson Da Silva , Jordan Samhi , Foutse Khomh

While Large Language Models (LLMs) are rapidly integrating into daily life, research on their risks often remains lab-based and disconnected from the problems users encounter "in the wild." While recent HCI research has begun to explore…

Computers and Society · Computer Science 2025-09-12 Lingyao Li , Renkai Ma , Zhaoqian Xue , Junjie Xiong

People increasingly rely on online sources for health information seeking due to their convenience and timeliness, traditionally using search engines like Google as the primary search agent. Recently, the emergence of generative Artificial…

Human-Computer Interaction · Computer Science 2024-03-18 Xin Sun , Rongjun Ma , Xiaochang Zhao , Zhuying Li , Janne Lindqvist , Abdallah El Ali , Jos A. Bosch

Recently, large language models (LLM) based generative AI has been gaining momentum for their impressive high-quality performances in multiple domains, particularly after the release of the ChatGPT. Many believe that they have the potential…

Software Engineering · Computer Science 2024-02-22 Wei Wang , Huilong Ning , Gaowei Zhang , Libo Liu , Yi Wang

This paper introduces WASHtsApp, a WhatsApp-based chatbot designed to educate rural African communities on clean water access, sanitation, and hygiene (WASH) principles. WASHtsApp leverages a Retrieval-Augmented Generation (RAG) approach to…

Computers and Society · Computer Science 2025-02-19 Simon Kloker , Alex Cedric Luyima , Matthew Bazanya

Background: Clinical guidelines are central to safe evidence-based medicine in modern healthcare, providing diagnostic criteria, treatment options and monitoring advice for a wide range of illnesses. LLM-empowered chatbots have shown great…

Computation and Language · Computer Science 2025-05-07 Julia Ive , Felix Jozsa , Nick Jackson , Paulina Bondaronek , Ciaran Scott Hill , Richard Dobson

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

Human-Computer Interaction · Computer Science 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

Large language models (LLMs), such as ChatGPT, have received substantial attention due to their capabilities for understanding and generating human language. While there has been a burgeoning trend in research focusing on the employment of…

Automated coaching messages for weight control can save time and costs, but their repetitive, generic nature may limit their effectiveness compared to human coaching. Large language model (LLM) based artificial intelligence (AI) chatbots,…

Computation and Language · Computer Science 2025-02-25 Zhuoran Huang , Michael P. Berry , Christina Chwyl , Gary Hsieh , Jing Wei , Evan M. Forman

Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…

Computers and Society · Computer Science 2026-03-16 Daeun Lee , Dongje Yoo , Migyeong Yang , Jihyun An , Christine B. Cha , Jinyoung Han

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

AgroLLM is an AI-powered chatbot designed to enhance knowledge-sharing and education in agriculture using Large Language Models (LLMs) and a Retrieval-Augmented Generation (RAG) framework. By using a comprehensive open-source agricultural…

Computation and Language · Computer Science 2025-03-10 Dinesh Jackson Samuel , Inna Skarga-Bandurova , David Sikolia , Muhammad Awais

The profound impact of food on health necessitates advanced nutrition-oriented food recommendation services. Conventional methods often lack the crucial elements of personalization, explainability, and interactivity. While Large Language…

Information Retrieval · Computer Science 2024-09-26 Zhongqi Yang , Elahe Khatibi , Nitish Nagesh , Mahyar Abbasian , Iman Azimi , Ramesh Jain , Amir M. Rahmani

This paper introduces DevGPT, a dataset curated to explore how software developers interact with ChatGPT, a prominent large language model (LLM). The dataset encompasses 29,778 prompts and responses from ChatGPT, including 19,106 code…

Software Engineering · Computer Science 2024-02-15 Tao Xiao , Christoph Treude , Hideaki Hata , Kenichi Matsumoto

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Information workers' productivity is significantly influenced by their cognitive states and physiological responses. AI assistants such as ChatGPT, Copilot, and others have become integral components of knowledge-intensive workplaces. These…

Human-Computer Interaction · Computer Science 2026-05-12 Amog Rao , Utkarsh Agarwal , Amol Harsh , Siddharth Siddharth