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Large Language Models-Cognitive Assistants (LLM-CAs) can enhance Quality Management Systems (QMS) in manufacturing, fostering continuous process improvement and knowledge management. However, there is no human-centred software architecture…

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

We present a work in progress that explores using a Large Language Model (LLM) as a design material for an interactive museum installation. LLMs offer the possibility of creating chatbots that can facilitate dynamic and human-like…

Developing domain-specific conversational agents (CAs) has been challenged by the need for extensive domain-focused data. Recent advancements in Large Language Models (LLMs) make them a viable option as a knowledge backbone. LLMs behaviour…

The rise of Generative AI, and Large Language Models (LLMs) in particular, is fundamentally changing cognitive processes in knowledge work, raising critical questions about their impact on human reasoning and problem-solving capabilities.…

Large Language Models (LLMs) have emerged as formidable instruments capable of comprehending and producing human-like text. This paper explores the potential of LLMs, to shape user perspectives and subsequently influence their decisions on…

In the context of the high energy demand of large language models (LLMs) and growing concerns about global warming, there is significant demand for actionable recommendations that can help reduce emissions when utilizing such technologies.…

As large language models become integral to agentic artificial intelligence systems, their energy demands during inference may pose significant sustainability challenges. This study investigates whether deploying smaller-scale language…

Large Language Models (LLMs) are typically aligned with human values using preference data or predefined principles such as helpfulness, honesty, and harmlessness. However, as AI systems progress toward Artificial General Intelligence (AGI)…

Current conversational agents (CA) have seen improvement in conversational quality in recent years due to the influence of large language models (LLMs) like GPT3. However, two key categories of problem remain. Firstly there are the unique…

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…

While Large Language Model (LLM)-based agents can be used to create highly engaging interactive applications through prompting personality traits and contextual data, effectively assessing their personalities has proven challenging. This…

Pro-environmental behavior (PEB) is vital to combat climate change, yet turning awareness into intention and action remains elusive. We explore large language models (LLMs) as tools to promote PEB, comparing their impact across 3,200…

The widespread use of Large Language Model (LLM)-based conversational agents (CAs), especially in high-stakes domains, raises many privacy concerns. Building ethical LLM-based CAs that respect user privacy requires an in-depth understanding…

This article proposes a new integration of linguistic anthropology and machine learning (ML) around convergent interests in both the underpinnings of language and making language technologies more socially responsible. While linguistic…

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Many Large Language Model (LLM) chatbots are designed and used for companionship, and people have reported forming friendships, mentorships, and romantic partnerships with them. Concerns that companion chatbots may harm or replace real…

Large language models (LLMs) are increasingly shaping creative work and problem-solving; however, prior research suggests that they may diminish unassisted creativity. To address this tension, a coach-like LLM environment was developed that…

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…