Related papers: Robust Management of Airport Security Queues Consi…
Due to the necessary security for the airport and flight, passengers are required to have strict security check before getting aboard. However, there are frequent complaints of wasting huge amount of time while waiting for the security…
Airport security queues often suffer from inefficiencies that result in long wait times and decreased throughput, especially at peak departure time, affecting both passengers and airlines. This work addresses the problem of reassigning…
Due to the stochastic nature of departure operations, working at full capacity makes major US airports very sensitive to uncertainties. Consequently, airport ground operations face critically congested taxiways and long runway queues. In…
Group elevator scheduling is an NP-hard sequential decision-making problem with unbounded state spaces and substantial uncertainty. Decision-theoretic reasoning plays a surprisingly limited role in fielded systems. A new opportunity for…
In this paper, we address the vehicle scheduling problem for improving passenger safety in bus rapid transit systems. Our focus is on passengers waiting at street stops to enter terminal stations. To enhance their safety, we minimize…
Time spent in processing zones at an airport are an important part of the passenger's airport experience. It undercuts the time spent in the rest of the airport, and therefore the revenue that could be generated from shopping and dining. It…
Airport public transport systems are plagued by passenger queue congestion, imposing a substandard travel experience and unexpected delays. To address this issue, this paper proposes a bi-level programming for optimizing queueing network in…
An important passenger service area that has an impact on passenger satisfaction and airport revenue is the check-in counters. The check-in counter allocation problem consists of allocating adjacent counters to airlines at an airport and…
Gate holding reduces congestion by reducing the number of aircraft present on the airport surface at any time, while not starving the runway. Because some departing flights are held at gates, there is a possibility that arriving flights…
Airlines use different boarding policies to organize the queue of passengers waiting to enter the airplane. We analyze three policies in the many-passenger limit by a geometric representation of the queue position and row designation of…
The timely handling of passengers is critical to efficient airport and airline operations. The pandemic requirements mandate adapted process designs and handling procedures to maintain and improve operational performance. Passenger…
Robustness is as important as efficiency in air transportation. All components in the air traffic system are connected to form an interactive network. So, a disturbance that occurs in one component, for example, a severe delay at an…
Passengers' experience is becoming a key metric to evaluate the air transportation system's performance. Efficient and robust tools to handle airport operations are needed along with a better understanding of passengers' interests and…
Reducing the aircraft boarding time is a common problem not only for airlines, but also for passengers and airports. Group boarding is a popular boarding strategy that separates the passengers into several groups and those groups, which are…
Reorganizing bus frequency to cater for the actual travel demand can save the cost of the public transport system significantly. Many, if not all, existing studies formulate this as a bus frequency optimization problem which tries to…
We analyze a boarding solution for a transport system in which the number of passengers allowed to enter a transport cabin is automatically controlled. Expressions charac- terizing the stochastic properties of the passenger queue length,…
Using a Markov Chain Monte Carlo optimization algorithm and a computer simulation, I find the passenger ordering which minimizes the time required to board the passengers onto an airplane. The model that I employ assumes that the time that…
Limiting flight delays during operations has become a critical research topic in recent years due to their prohibitive impact on airlines, airports, and passengers. A popular strategy for addressing this problem considers the uncertainty of…
In a facility with front room and back room operations, it is useful to switch workers between the rooms in order to cope with changing customer demand. Assuming stochastic customer arrival and service times, we seek a policy for switching…
Motivated by the operational problems in click and collect systems, such as curbside pickup programs, we study a joint admission control and capacity allocation problem. We consider a system where arriving customers have preferred service…