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Data warehouses are the core of decision support sys- tems, which nowadays are used by all kind of enter- prises in the entire world. Although many studies have been conducted on the need of decision support systems (DSSs) for small…
In the last 5 years, the availability of large audio datasets in African countries has opened unlimited opportunities to build machine intelligence (MI) technologies that are closer to the people and speak, learn, understand, and do…
Africa's rich linguistic diversity remains significantly underrepresented in speech technologies, creating barriers to digital inclusion. To alleviate this challenge, we systematically map the continent's speech space of datasets and…
Real-time speech conversation is essential for natural and efficient human-machine interactions, requiring duplex and streaming capabilities. Traditional Transformer-based conversational chatbots operate in a turn-based manner and exhibit…
In this study, we propose a solution based on a multi-agent LLM architecture and a voice user interface (VUI) designed to update the knowledge base of a digital assistant. Its usability is evaluated in comparison to a more traditional…
High-resource language models often fall short in the African context, where there is a critical need for models that are efficient, accessible, and locally relevant, even amidst significant computing and data constraints. This paper…
Voice or Speech Commands are a subset of the broader Spoken Word Corpus of a language which are essential for non-contact control of and activation of larger AI systems in devices used in everyday life especially for persons with…
Intelligent Personal Assistants (IPAs) are software agents that can perform tasks on behalf of individuals and assist them on many of their daily activities. IPAs capabilities are expanding rapidly due to the recent advances on areas such…
The present-day business landscape necessitates novel methodologies that integrate intelligent technologies and tools capable of swiftly providing precise and dependable information for decision-making purposes. Contemporary society is…
Collaborative Business Analysis (CBA) is a methodology that involves bringing together different stakeholders, including business users, analysts, and technical specialists, to collaboratively analyze data and gain insights into business…
Small and medium-sized enterprises (SMEs) still depend heavily on tacit, experience-based know-how that rarely makes its way into formal documentation. This paper introduces a large-language-model (LLM)-driven conversational assistant that…
Organizations are adopting data analytics and Business Intelligence (BI) tools to gain insights from the past data, forecast future events, and to get timely and reliable information for decision making. While the tools are becoming mature,…
In daily life, there are many scenarios that people need to tackle data-related tasks, such as filling out forms, analyzing Excel files, and visualize data report. However, the tools available for these tasks often fragment, requiring users…
Personalized medicine remains a major challenge for scientists. The rapid growth of Machine learning and Deep learning has made them a feasible al- ternative for predicting the most appropriate therapy for individual patients. However, the…
The focus is on critical problems in NLP related to linguistic diversity and variation across the African continent, specifically with regards to African local dialects and Arabic dialects that have received little attention. We evaluated…
Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…
Recent advances in spoken dialogue language models have shifted from turn-based to full-duplex designs, where the model continuously listens to the user while generating responses. However, existing duplex backbones still lack a native…
Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…
This study examines conversational business analytics, an approach that utilizes AI to address the technical competency gaps that hinder end users from effectively using traditional self-service analytics. By facilitating natural language…
Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…