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App quality has been shown to be the most important indicator of app adoption. To assure quality, developers mainly use testing to find bugs in app and apply structural and GUI test coverage criteria. However, mobile apps have more…

Software Engineering · Computer Science 2019-11-22 Danilo Dominguez Perez , Wei Le

The debut of ChatGPT has recently attracted the attention of the natural language processing (NLP) community and beyond. Existing studies have demonstrated that ChatGPT shows significant improvement in a range of downstream NLP tasks, but…

Information Retrieval · Computer Science 2023-08-25 Sunhao Dai , Ninglu Shao , Haiyuan Zhao , Weijie Yu , Zihua Si , Chen Xu , Zhongxiang Sun , Xiao Zhang , Jun Xu

Enterprises are always on the lookout for tools that analyze end-users perspectives on their products. In particular, app reviews have been assessed as useful for guiding improvement efforts and software evolution, however, developers find…

Software Engineering · Computer Science 2019-07-25 Saurabh Malgaonkar , Chan Won Lee , Sherlock A. Licorish , Bastin Tony Roy Savarimuthu , Amjed Tahir

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…

Software Engineering · Computer Science 2020-10-14 Cuiyun Gao , Wenjie Zhou , Xin Xia , David Lo , Qi Xie , Michael R. Lyu

This paper proposes a pipeline for quantitatively evaluating interactive LLMs such as ChatGPT using publicly available dataset. We carry out an extensive technical evaluation of ChatGPT using Big-Vul covering five different common software…

Software Engineering · Computer Science 2024-04-08 Xin Yin

Pretrained language models have improved zero-shot text classification by allowing the transfer of semantic knowledge from the training data in order to classify among specific label sets in downstream tasks. We propose a simple way to…

Computation and Language · Computer Science 2023-10-24 Lingyu Gao , Debanjan Ghosh , Kevin Gimpel

Background: As improving code review (CR) effectiveness is a priority for many software development organizations, projects have deployed CR analytics platforms to identify potential improvement areas. The number of issues identified, which…

Software Engineering · Computer Science 2023-07-11 Asif Kamal Turzo , Fahim Faysal , Ovi Poddar , Jaydeb Sarker , Anindya Iqbal , Amiangshu Bosu

In this study, we tackle industry challenges in video content classification by exploring and optimizing GPT-based models for zero-shot classification across seven critical categories of video quality. We contribute a novel approach to…

Computer Vision and Pattern Recognition · Computer Science 2025-04-29 Mark Beliaev , Victor Yang , Madhura Raju , Jiachen Sun , Xinghai Hu

This study investigates how undergraduate students engage with ChatGPT in self-directed learning contexts. Analyzing naturalistic interaction logs, we identify five dominant use categories of ChatGPT: information seeking, content…

Human-Computer Interaction · Computer Science 2026-01-21 Tawfiq Ammari , Meilun Chen , S M Mehedi Zaman , Kiran Garimella

User reviews published in mobile app repositories are essential for understanding user satisfaction and engagement within a specific market segment. Manual analysis of reviews is impractical due to the large data volume, and automated…

Software Engineering · Computer Science 2024-06-10 Quim Motger , Xavier Franch , Vincenzo Gervasi , Jordi Marco

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…

Software Engineering · Computer Science 2024-08-02 Ali Rezaei Nasab , Maedeh Dashti , Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Chetan Arora , Peng Liang

The integration of ChatGPT as a supportive tool in education, notably in programming courses, addresses the unique challenges of programming education by providing assistance with debugging, code generation, and explanations. Despite…

Computers and Society · Computer Science 2024-04-08 Boxaun Ma , Li Chen , Shin'ichi Konomi

Despite regulatory efforts to establish reliable content-rating guidelines for mobile apps, the process of assigning content ratings in the Google Play Store remains self-regulated by the app developers. There is no straightforward method…

Machine Learning · Computer Science 2025-02-26 D. Denipitiyage , B. Silva , S. Seneviratne , A. Seneviratne , S. Chawla

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an…

Software Engineering · Computer Science 2024-03-18 Huizi Hao , Kazi Amit Hasan , Hong Qin , Marcos Macedo , Yuan Tian , Steven H. H. Ding , Ahmed E. Hassan

This study explores how generative artificial intelligence, specifically ChatGPT, can assist in the evaluation of laboratory reports in Experimental Physics. Two interaction modalities were implemented: an automated API-based evaluation and…

Physics Education · Physics 2026-03-24 Marcos Abreu , Álvaro Suárez , Cecilia Stari , Arturo C. Marti

This study explores how generative artificial intelligence, specifically ChatGPT, can assist in the evaluation of laboratory reports in Experimental Physics. Two interaction modalities were implemented: an automated API-based evaluation and…

Physics Education · Physics 2025-10-21 Marcos Abreu , Álvaro Suárez , Cecilia Stari , Arturo C. Marti

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

Software Engineering · Computer Science 2018-07-13 Mohammad Masudur Rahman , Chanchal K. Roy , Raula G. Kula

While many apps include built-in options to report bugs or request features, users still provide an increasing amount of feedback via social media, like Twitter. Compared to traditional issue trackers, the reporting process in social media…

Software Engineering · Computer Science 2019-08-01 Daniel Martens , Walid Maalej

Zero-shot information extraction (IE) aims to build IE systems from the unannotated text. It is challenging due to involving little human intervention. Challenging but worthwhile, zero-shot IE reduces the time and effort that data labeling…

Computation and Language · Computer Science 2024-05-28 Xiang Wei , Xingyu Cui , Ning Cheng , Xiaobin Wang , Xin Zhang , Shen Huang , Pengjun Xie , Jinan Xu , Yufeng Chen , Meishan Zhang , Yong Jiang , Wenjuan Han