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The energy inefficiency of the apps can be a major issue for the app users which is discussed on App Stores extensively. Previous research has shown the importance of investigating the energy related app reviews to identify the major causes…

Artificial Intelligence · Computer Science 2023-04-25 Noshin Nawal

This paper presents an analytical framework for conducting academic reviews in the field of Healthcare Systems Engineering, employing ChatGPT, a state-of-the-art tool among recent language models. We utilized 9,809 abstract paragraphs from…

Emerging Technologies · Computer Science 2024-05-21 Jungwoo Kim , Ji-Su Lee , Huijae Kim , Taesik Lee

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…

Software Engineering · Computer Science 2022-04-11 Safwat Hassan , Heng Li , Ahmed E. Hassan

ChatGPT has shown strong capabilities in natural language generation tasks, which naturally leads researchers to explore where its abilities end. In this paper, we examine whether ChatGPT can be used for zero-shot text classification, more…

Computation and Language · Computer Science 2023-03-09 Taja Kuzman , Igor Mozetič , Nikola Ljubešić

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

The recent introduction of ChatGPT has drawn significant attention from both industry and academia due to its impressive capabilities in solving a diverse range of tasks, including language translation, text summarization, and computer…

Computers and Society · Computer Science 2023-05-05 Chuqin Geng , Yihan Zhang , Brigitte Pientka , Xujie Si

Artificial Intelligence (AI)-powered features have rapidly proliferated across mobile apps in various domains, including productivity, education, entertainment, and creativity. However, how users perceive, evaluate, and critique these AI…

Software Engineering · Computer Science 2025-06-13 Vinaik Chhetri , Krishna Upadhyay , A. B. Siddique , Umar Farooq

This study evaluates ChatGPT's performance in annotating vaccine-related Arabic tweets by comparing its annotations with human annotations. A dataset of 2,100 tweets representing various factors contributing to vaccine hesitancy was…

Social and Information Networks · Computer Science 2023-12-20 Md. Rafiul Biswas , Farida Mohsen , Zubair Shah , Wajdi Zaghouani

ChatGPT is an advanced natural language processing tool with growing applications across various disciplines in medical research. Thematic analysis, a qualitative research method to identify and interpret patterns in data, is one…

Computation and Language · Computer Science 2025-05-08 V Vien Lee , Stephanie C. C. van der Lubbe , Lay Hoon Goh , Jose M. Valderas

App reviews from app stores are crucial for improving software requirements. A large number of valuable reviews are continually being posted, describing software problems and expected features. Effectively utilizing user reviews…

Computation and Language · Computer Science 2024-09-04 Jialiang Wei , Anne-Lise Courbis , Thomas Lambolais , Binbin Xu , Pierre Louis Bernard , Gérard Dray

This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes.…

Human-Computer Interaction · Computer Science 2025-07-09 Tim Gorichanaz

Release planning for mobile apps has recently become an area of active research. Prior research in this area concentrated on the analysis of release notes and on tracking user reviews to support app evolution with issue trackers. However,…

Software Engineering · Computer Science 2022-10-18 Chong Wang , Tianyang Liu , Peng Liang , Maya Daneva , Marten van Sinderen

Large language models such as ChatGPT are increasingly explored in medical domains. However, the absence of standard guidelines for performance evaluation has led to methodological inconsistencies. This study aims to summarize the available…

Methodology · Statistics 2024-03-12 Qiuhong Wei , Zhengxiong Yao , Ying Cui , Bo Wei , Zhezhen Jin , Ximing Xu

ChatGPT has emerged as a versatile tool, demonstrating capabilities across diverse domains. Given these successes, the Recommender Systems (RSs) community has begun investigating its applications within recommendation scenarios primarily…

Information Retrieval · Computer Science 2026-01-06 Dario Di Palma , Giovanni Maria Biancofiore , Vito Walter Anelli , Fedelucio Narducci , Tommaso Di Noia

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

With the increasing utilization of large language models such as ChatGPT during software development, it has become crucial to verify the quality of code content it generates. Recent studies proposed utilizing ChatGPT as both a developer…

Software Engineering · Computer Science 2024-12-02 Xiao Yu , Lei Liu , Xing Hu , Jacky Wai Keung , Jin Liu , Xin Xia

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However,…

Software Engineering · Computer Science 2022-10-19 Eman Abdullah AlOmar , Wajdi Aljedaani , Murtaza Tamjeed , Mohamed Wiem Mkaouer , Yasmine N. Elglaly

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Software Engineering · Computer Science 2025-11-25 Ramtin Ehsani , Sakshi Pathak , Esteban Parra , Sonia Haiduc , Preetha Chatterjee

Ever since the launch of ChatGPT in 2022, a rising concern is whether ChatGPT will replace programmers and kill jobs. Motivated by this widespread concern, we conducted an empirical study to systematically compare ChatGPT against…

Software Engineering · Computer Science 2023-10-04 Md Mahir Asef Kabir , Sk Adnan Hassan , Xiaoyin Wang , Ying Wang , Hai Yu , Na Meng